iCal import just spins and doesn’t import

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  • Author
    Posts
  • #1181427
    Samuel
    Participant

    I updated the legacy iCal Importer to the new version and added the Event Aggregator license key, but, now, it now longer imports. It just spins and spins, staying at 0%.

    #1181432
    Samuel
    Participant

    Furthermore, when I try to preview the calendar as a new import, it returns with “The URL provided did not have events in the proper format.”

    #1181485
    Cliff
    Member

    Hi Samuel.

    Could you please provide me the iCal URL you’re having issues with?

    #1181520
    Samuel
    Participant
    #1181521
    Samuel
    Participant

    Also, the scheduled import is still spinning at 0%. Is there a way to clear it?

    #1181844
    Cliff
    Member

    Samuel, I had one of our developers take a look and sure enough we logged this bug:

    I’m not sure why, but sometimes Google Calendar responds with iCal data but excludes the BEGIN:VCALENDAR line. When that line is missing, the entire file gets skipped. If END:VCALENDAR is detected, let’s auto-insert BEGIN:VCALENDAR at the top of the file.

    Thanks a lot for helping us discover (and hopefully soon fix) this issue.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    #1182116
    Cliff
    Member

    Samuel, a developer let me know Event Aggregator service has been updated to implement the fix and your Gcal URL should work now.

    Please test and let me know.

    Thanks!

    #1182711
    Samuel
    Participant

    Thanks, Cliff. It seems to work as it should now.

    #1182835
    Cliff
    Member

    I’m very glad to hear that.

    Thanks for letting us know!

Viewing 9 posts - 1 through 9 (of 9 total)
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