[Cliff]

Hi Lester.

I’m uncertain what you’re asking. Could you please rephrase?

[Cliff]

I’m glad to hear it!

[Cliff]

Yes, that’s correct except for our Eventbrite Tickets product. It can both import from Eventbrite and push to Eventbrite’s website.

Please let me know if there’s anything more I can help with.

[Cliff]

Pau, thanks for your consideration of the community as a whole. I don’t have any advice in this area, however.

I wish you well on updating your project, and, yes, feel free to open a new thread if/when you have a specific question we can assist with.

Thanks!

[Cliff]

Thanks for the update. I’ve logged another bug for our developers to look into. Thanks for your patience and understanding here.

[Cliff]

Hi Hans.

The text for ‘Default currency symbol’ exists in The Events Calendar itself but uses the tribe-common text domain, which is probably the source of this issue.

I’ll log this bug internally with our developers and mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Sean.

insert_attachment() method was moved to the Tribe__Events__Community__Submission_Handler class (src/Tribe/Submission_Handler.php) in v4.0.4 if I’m not mistaken.

It’s possible you’ll be able to leverage your custom code if needed, but you’d probably need to create a new object of that class to do so.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Samuel, I had one of our developers take a look and sure enough we logged this bug:

I’m not sure why, but sometimes Google Calendar responds with iCal data but excludes the BEGIN:VCALENDAR line. When that line is missing, the entire file gets skipped. If END:VCALENDAR is detected, let’s auto-insert BEGIN:VCALENDAR at the top of the file.

Thanks a lot for helping us discover (and hopefully soon fix) this issue.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Thanks for the feedback, Greg.

I’ve passed these along to our KB guru. There are many KB to-do’s after the significant 4.3 update but I know we’ll get to them in time.

Have a great week.

[Cliff]

Hi Tom.

I’m very glad to hear you’re appreciating the updates!

While we do know that SEO is important, we don’t have an SEO expert review all the code and how it operates each time there’s an update (or, ever, really). However, if we learn of something we should or shouldn’t be doing, we definitely take these suggestions seriously.

If you would like to share specifics, I can report them to our developers. Other than that, I’m not sure how else I can assist you with this issue.

Thanks.

[Cliff]

Hi Michael.

Thanks for your troubleshooting efforts.

That is really odd if you’re only seeing that block of text.

One thing I’d recommend trying is changing wp-admin > Events > Settings > Display tab > Event template

Let me know if this helps at all. If not, please provide a link to your site’s calendar.

Thanks.

[Cliff]

Hi, Denisha. Sorry you’re experiencing this. It’s not something we’re experiencing so I’d suggest following our recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Greg.

Thanks for reporting your findings.

To be clear, are you pointing out that the “-2” should be interpreted as “-02” for October 2nd?

And are you or your users entering this date by hand instead of using the datepicker?

[Cliff]

Hi Michael.

Sorry you had to go through all that. Most importantly, I’m glad you’re up and running now.

Have a great week!

[Cliff]

Pau, I actually didn’t know our Help tab got relocated, but I see the same on my local testing site. My apologies for that.

So is everything good now or is there something more I can assist with?

[Author]

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