Cliff

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Viewing 15 posts - 6,721 through 6,735 (of 10,686 total)
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  • in reply to: Unable to update existing tickets #1181582
    Cliff
    Member

    Thanks for the details and the screenshot. Yes, you’re correct to leave WooCommerce core plugin active too.

    Whenever you see a white overlay like your screenshot, I recommend checking for console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    If there aren’t any console errors, I’d suggest trying Twenty Sixteen theme and see if that resolves the issue (to check if your theme is causing the conflict).

    I hope you’re able to discover something to help us move forward. Please let me know what you find out.

    in reply to: Pre fill Ticket Qty #1181580
    Cliff
    Member

    If you tell me which ones you want to default to which quantities, I can build that snippet for you this one-time.

    However, please note that if you have 3 WooCommerce tickets for a single event and their quantities are set to A) 1, B) 3, C) 1 and they click Add To Cart without changing any of those quantities, they’ll add tickets A, B, and C to the cart for a total of 5 tickets in the cart. If this is what you want, great. If not, you might want to consider setting just 1 of the tickets to a default quantity and setting the rest to zero quantity by default.

    Let me know.

    ===

    The bulk-pricing idea is not currently possible though (maybe in a hacky way but I wouldn’t consider pursuing it with our plugin’s current architecture). The best workaround might be to hook into the WooCommerce cart and use a coupon code that gets added programatically. We wouldn’t be able to provide this level of customization help. If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    Also, you could request your idea as a new feature (I didn’t find it as an existing request) at our plugins’ UserVoice page.

    This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

    in reply to: _eventstartdate format #1181576
    Cliff
    Member

    Ian, I’m not sure if you heard, but a user reported in a different thread that my shortcode plugin worked for Revolution Slider v5.3 that was recently released.

    I hope it works well for you too! If it doesn’t, feel free to open a new thread.

    Thanks!

    in reply to: _event startdate format Revolution Slider #1181575
    Cliff
    Member

    Mathew, I’m very glad to hear that. Thanks for letting me know!

    ===

    Mona, I understand you have Revolution Slider as part of your theme and it hasn’t been updated yet. Of course, I hope they do update it soon.

    Regarding your question about creating something like the “Upcoming Events – Grid View” from http://demo.wpsleek.com/?item=wp_proeventcalendar with Revolution Slider, we do not provide such how-to help for Revolution Slider.

    However, I’d recommend starting by trying a shortcode plugin that can pluck each event’s (i.e. each tribe_events post’s) metadata.

    Examples (third-party, untested, not guaranteed by us):

    I hope this helps. Please let me know if you have any follow-up questions on this topic.

    in reply to: Edit or delete community events #1181572
    Cliff
    Member

    Thomas, the links are not underlined due to this CSS — https://cl.ly/2E3T393f383C — from /wp-content/plugins/the-events-calendar/src/resources/css/tribe-events-full.min.css

    If you’d like help getting your links to have underlines, please let me know which links (event website, venue, organizer, event categories, etc.).

    in reply to: Event location template layout conflict #1181565
    Cliff
    Member

    Great find, Reinhard!

    We’ll get this fixed. Here’s my pull request (private GitHub repo) for your or anyone else’s temporary reference: https://cl.ly/3c3t0o122O2s

    It includes fixes for:

    • .tribe-events-event-meta opened as span, closed as div
    • Validation error message
      > Error: The element address must not appear as a descendant of the address element.
    • incorrect comment for closing div.tribe-events-venue-meta

    My pull request may not be the final version of what gets merged, depending on how the developers choose to implement it, but it’ll at least give an idea of the ways to temporarily fix it.

    Thanks again for discovering this!

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: Near (Location) Filter not working #1181530
    Cliff
    Member

    I understand. If you need some coding help, you may want to reference our documentation and list of known customizers.

    Since this thread is Pending Fix status, it should not get auto-Closed until a reply about the fix being released is added and its status is manually changed to Closed.

    That being said, the bug ticket assigned to this thread is probably more along the lines of being region-biased. In other words, the fix for this bug is to add a user-configurable “region” (such as USA, the default, UK, Australia, etc) but it likely won’t help your autocompletes not popping up if your Venues are already in the USA.

    in reply to: iCal import just spins and doesn’t import #1181485
    Cliff
    Member

    Hi Samuel.

    Could you please provide me the iCal URL you’re having issues with?

    in reply to: EVENTS SHOW AS "EVENTS ARCHIVE" #1181484
    Cliff
    Member

    Hi Deb.

    Could you please link to the URL you’re wanting to customize and share what you’re wanting it to say instead?

    in reply to: No pictures #1181483
    Cliff
    Member

    Hi Ashley. Sorry you’re having this issue.

    I’m unsure what exactly you’re talking about. Could you please be more specific?

    Where are you adding a photo, and where is it not showing up that you’re expecting it to?

    in reply to: Google Maps not Showing #1181481
    Cliff
    Member

    I’m glad to hear that. Thanks for letting me know.

    P.S. I see from your system information you’re using the HTML Before Events. You might be interested in this Event Widget Areas plugin.

    in reply to: Event Tickets Renewal Multisite Question #1181474
    Cliff
    Member

    I’d consider that message accurate but ignorable in your situation.

    I hope it works well for you for a good, long time. 🙂

    in reply to: Location search: where do the suggestions come from? #1181471
    Cliff
    Member

    Richard and Mathew,

    Thanks for sharing. Mathew, if you do post to UserVoice, please link to it from here.

    Cliff
    Member

    Hi Jennifer.

    Sorry no joy for you here, including your past experiences. Hopefully I can clear some things up for you.

    Event Aggregator (EA) has replaced iCal Importer and Facebook Importer. Those 2 are now legacy products. EA also adds new functionality, like being able to import from Meetup. EA is new and will continue to receive updates and improvements in time. Although there have been some growing pains along the way, EA is a much-improved offering that should help you successfully import. Note, however, that there is no “2-way sync” functionality.

    When you renewed your iCal Importer license, our automated licensing system didn’t generate your new EA license so I did that for you. You can find it at https://theeventscalendar.com/license-keys/

    Please read our Moving to Event Aggregator KB article and give it a shot.

    Please let me know of any issues have with it.

    in reply to: _event startdate format Revolution Slider #1181001
    Cliff
    Member

    Hi Mona. That is the right forum thread to link to; good job finding it.

    In that thread, I provided a custom shortcode, but there was no {{id}} parameter available via Slider Revolution so I tweeted them to add it, and it sounded like it would be added soon.

    I’d suggest getting their latest version and — if it’s newer than version 5.2.6 — contact their support asking if a merge field like {{id}} (may have ended up with a different name) is or will soon be available.

    I hope this information helps!

Viewing 15 posts - 6,721 through 6,735 (of 10,686 total)