[Cliff]

Oh, try unchecking “Enable the Month View Cache” at wp-admin > Events > Settings > Display tab.

[Cliff]

Rich, that code worked for me: https://cl.ly/7173ffb2048f

Make sure to clear your browser and site caches.

Let me know…

[Cliff]

Hi. I think we’re all okay with your login… and Patricia confirmed you did create a new ticket in our new Help Desk.

We’ll be in touch soon if we haven’t been yet.

FYI: Patricia said she’d likely get the bugs fixed sometime next week for the plugin she created for you for this ticket.

Have a great weekend.

[Cliff]

Sorry, Sara, but I can’t advise any further on this customization request. This is partly due to our Scope of Support / Terms, but also because I don’t know the context of what app/API you’re building for.

I’d recommend looking at the other github link file I shared and also this one: https://github.com/moderntribe/the-events-calendar/blob/4.6.24/src/Tribe/iCal.php

Hopefully you’ll be able to make it over the finish line without much more trouble!

If you need some coding help, you may want to reference our Customizations Documentation, which includes a link to Hire A Freelancer.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Rebekah. Thanks for your interest in our plugin suite.

We don’t provide support in this Pre-Sales forum, but here’s a quick tip: wp-admin > Settings > General > “Week Starts On” option

If you do have a paid account login with at least one current license, please login to that account and then submit a new ticket.

If you don’t have a paid account login, I’m afraid we’re not equipped to provide technical support for current plugin users here in the Pre-Sales area. If you’re using one of our free plugins, such as The Events Calendar or Event Tickets, you can request assistance on their respective WordPres.org Support Forums (we do not provide technical support for users there, either–only via our paid forums).

Possibly helpful references:

• Our plugins’ feature requests forum
• Our plugin’s widgets and shortcodes
• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
• Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

Thank you for your understanding and thank you for using our plugins.

[Cliff]

Glad to help as much as I can…

For single event URLs, yes, /?ical=1 is all that’s needed for the iCal/.ics file.

On a mobile device, it should just open it in the calendar app, not actually save the file to the device, like a text file, of course… but if it did, that would be the mobile device’s issue of how they handle .ics files.

Anyway, the &tribe_display= only comes in when you are exporting multiple events, such as List View or Day View. There are (filterable) defaults for how many events should be included when exporting from an event archive view.

BTW, file attachments don’t come through via email replies if you sent me any.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Simone, it looks like our email systems’ autoresponders had 20+ back-and-forths… sorry about that… but congrats!!! 🙂

Feel free to reply when you’re ready. Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Cliff]

Great! If you haven’t already, we’d love your support with a 5-star review of The Events Calendar! It really helps us out.

Have a great Friday.

[Cliff]

AWESOME! 🙂

The email comes from /wp-content/plugins/event-tickets/src/views/tickets/email.php (note there are other email templates, too, like Non-Attendance or Moved Ticket — you’ll see them in that folder)

You can follow our Themer’s Guide (our “how-to” walk-through video may prove helpful) to override any/all of this email’s content.

The QR code part actually doesn’t come from that email template, though. The QR code gets injected via the tribe_tickets_ticket_email_ticket_bottom filter that’s in the email template — hooked in from wp-content/plugins/event-tickets-plus/src/Tribe/QR.php

(Hopefully you’re still following along…)

So you could adapt the code I gave you previously to do like the QR code does…

add_action( 'tribe_tickets_ticket_email_ticket_bottom', 'your_function_name_here' );

Doing it this way would not require any template override of the email content.

Please let me know how this goes for you.

[Cliff]

Well that was unexpectedly easy! Glad to hear and thanks for letting us know.

[Cliff]

Thanks, Hans-Gerd. Have a great day.

[Cliff]

Hi. Guess what… we just added a new filter for situations like this: tribe_tickets_plus_qr_enabled

Here’s a code snippet that should do what you’re wanting (warning: this is untested code):

https://gist.github.com/cliffordp/7a819ccf8343cc19a07fd74b9f9aa762

Make sure to read the code’s comments, and please reference https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/ for how to implement custom code snippets.

Whenever customizing your site, it’s best to edit your wp-config.php file to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages).

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

Please let me know how this goes for you.

[Cliff]

Hi, Hans-Gerd. Sorry the latest update didn’t fix everything for you.

I see that other thread you linked to is attached to a different bug that hasn’t yet been fixed.

Can we close this thread and await that other thread’s bug (Tribe JS Init Timer shows in console with Avada and Enfold themes) getting fixed? Or do you think this thread’s bug (widget causing error) remains a second problem?

If you want to leave this thread open, please share the link to test our latest versions on your site so we can take a fresh look.

[Cliff]

Resuming here from https://theeventscalendar.com/support/forums/topic/paypal-split-payments-webhook/ …

I understand from your other thread that you wanted to use Community Tickets with PayPal Adaptive Payments, but you didn’t have a pre-existing account with them, as our site (subtly) states is required: https://cl.ly/4c08df37bb76 (the Knowledgebase article you linked to definitely has it displayed more prominently, which is good)

TBH, because Community Tickets doesn’t generate a lot of revenue for us (a niche product at a non-niche price), and since it would require reworking all the intricacies of the various payments, I’m unsure how much more attention it’ll receive… ever or at least anytime soon… if it does update the split payments functionality, it might be worth adding your votes/comments to one of these:

• https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/13051791-add-stripe-to-community-tickets
• https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/13929015-add-support-for-edd

So… at this point it’d either be hiring a developer for a big chunk of functionality (like implementing Stripe yourself) or not using Community Tickets at all. Sad for both of us, I know.

Please let me know your thoughts about all this.

[Cliff]

Hi, Marcie. Sorry you’re experiencing this.

I like the design of that calendar! 🙂

To fix the 404s, please go to wp-admin > Settings > Permalinks > click Save > then try again.

Please let me know how this goes for you.

[Author]

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