disable event details expanding on hover

[Damon Burton]

I have a site that is expanding the details on hover, every time. So if you hover 4x, you get 4x instances of the details.

You can see the problem here:

TATUAJE MONOPOLE NO 1

Can I disable hover or fix the root of the problem?

[Cliff]

Hi, Damon. Sorry you’re experiencing this.

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Damon Burton]

Yes, everything is updated and current. The events/ticket plugins are brand new installs, and I updated WP to the latest prior to the installation of the event/ticket plugins.

Do you have any specific insights other than a default template reply?

[Cliff]

Damon, one of our developers took a look to see if anything stood out to them, such as a JavaScript issue. Nothing did except they seemed to believe your version of Divi is quite out of date. Is this correct?

You might also want to add define( 'SCRIPT_DEBUG', true ); to your site’s wp-config.php file, and then we could take another look and see if anything else leaps out at us.

Please let me know.

[Damon Burton]

Weird. Divi was out of date, but didn’t show any updates available on the backend.

I’ve now upgraded it to the latest version but the problem still persists.

(debug is now enabled too)

• This reply was modified 9 years, 6 months ago by Damon Burton.

[Cliff]

http://wpshindig.com/events/ (our demo site) has this HTML: https://cl.ly/3C430y321Q07

Your site has this HTML: https://cl.ly/260w3O163R2x

You’ll need to determine if you have a template override or custom code affecting things. I’d start by finding out where the errant/extra /* type of output is coming from.

[Damon Burton]

I’ve narrowed it down to an incompatibility with W3 Total Cache.

What’s weird is that usually there’s only compatibility issues with plugins when CSS and JS minification is enabled. On this site I only had HTML minification enabled, but there was still the issue.

[Cliff]

Damon, I’m aware that this reference exists: http://tangerinemoons.com/using-wordpress-w3-total-cache-modern-tribes-event-calendar/

But I am unsure if it’s still accurate and up-to-date. However, maybe it will help.

Please let me know if you have any follow-up questions on this topic.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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