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Cliff
MemberThis reply is private.
March 23, 2017 at 1:10 pm in reply to: Restricting categories users can post events in and see #1258996Cliff
MemberHi, Aaron.
I’d say the functionality you’re wanting is possible but not something we would be able to provide. This may be helpful to you: https://shop.opentuteplus.com/product/the-buddypress-events-calendar-community-events/ (third-party, not tested, guaranteed, or supported by us)
We cannot provide such in-depth customization help, per our Scope of Support / Terms.
If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.
Thank you very much for your understanding.
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
March 23, 2017 at 1:07 pm in reply to: ical import duplicates import fields at the beginning of description #1258992Cliff
MemberHi, Diane.
The way I understood your question didn’t align with the topic’s title, so please let me know if I missed a critical piece of your question(s)…
That said, here are the answers to your questions:
1)
I imported a single event from that iCal URL and that event’s category did import for me:
2)
Yes, this is the way the Venues import at this time due to a bug with the “Preserve the most recent change” setting not working.
I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.
I apologize for this issue and appreciate your understanding and patience.
===
Please let me know if you have any follow-up questions on this topic.
March 23, 2017 at 12:21 pm in reply to: Imported Facebook events are showing incorrect featured image #1258974Cliff
MemberHi, Beverly.
This was recently fixed in The Events Calendar 4.4.3.
Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
Cliff
MemberHi, Yassar.
Thanks for your interest in our products!
Our Event Aggregator service does not support RSS feeds, but I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/5629043-allow-rss-feeds-into-the-events-calendar
Please do add your vote there. This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Cliff
MemberHi, Natalia.
Sorry, but I don’t think this is possible in the way you’re envisioning it, at least not with major customization.
What you could do, though, is include a button that links to your-website-com/event/event-name/#buy-tickets and then set the quantity to “1” by default.
Please let me know if this sounds like an acceptable solution for you, and also a link to one of your events that has tickets, for reference.
Cliff
MemberHi, Tyler. Sorry you’re experiencing this.
I’m guessing you need to install or update the free/core The Events Calendar plugin, which is the only other plugin our PRO add-on requires.
I hope this helps. Please let me know how this goes for you.
Cliff
MemberHi, Janine.
Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.
Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.
You can view our roundup/comparison of all the eCommerce plugins ET+ supports.
Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.
Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.
The purchase flow goes like this:
- visit event page
- click to add a ticket to cart
- go to cart
- complete checkout
Our plugins would handle steps 1 and 2; the eCommerce plugin you choose would handle steps 3 and 4. Therefore, if you have a payment gateway for iDEAL, it can work.
After checkout, we’ll also send an email to the purchaser with their ticket(s).
The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.
If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect additional information other than name and email address, you likely could just use the free/core Event Tickets plugin.
Each event has its own management screen; there isn’t one “dashboard” for all events’ tickets. However, this plugin may help bridge that gap, and this existing feature request may eventually help in this regard as well.
As far as other things, you could add your own feature requests or even have a developer implement customizations for you on top of our plugins.
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Cliff
MemberHi, Lisa.
No, that’s not possible at the Event’s settings, but you could create a WordPress page at /events, change the Event settings to something different than “events” to avoid a clash, and then create a second new WordPress page “calendar” as a child page of “events” page, then use Events Calendar PRO‘s tribe_events shortcode in that page.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Cliff
MemberHi, Trent. I’ve seen this “NaN” issue before.
I believe it’s a JavaScript issue.
Could you please provide a link to an event where this is occurring?
Also, can you confirm that this does NOT happen when a WordPress default theme like Twenty Seventeen is active instead of Enfold?
Cliff
MemberSounds good. I’m glad you were able to find something that works for your needs.
Cliff
MemberGreat. Thanks for sharing with others, too!
Cliff
MemberThanks for that information.
Please clarify a couple things:
- Where did you see Debug Bar plugin recommended?
- What do you mean by No Conflict Mode?
Regarding your PHP version, WordPress requires only 5.2.4+ but highly recommends PHP 7.
PHP 5.4 is old. The current version is either 5.6 or 7. Here’s some reasons to have at least 5.6:
- PHP 7 speed improvement over 5.6
- PHP’s own website only refers to upgrading from 5.6 to 7, not from 5.4 to 7, since 5.4 is not current.
So, while I think you upgrading your PHP version would be very good for you, it likely isn’t the solution to this issue.
Please do enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while navigating your site’s pages relevant to this ticket.
Cliff
MemberHere are some more feature requests relevant to your idea (which you should add to our UserVoice site because it’s not currently possible and I didn’t find an existing idea for it):
- https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/16657360-include-the-time-and-date-that-an-attendee-was-che
- https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/12528231-email-customers-once-they-are-checked-in
March 23, 2017 at 10:12 am in reply to: Purchase of Event Ticket Not Triggering Follow Up Email Campaign #1258875Cliff
MemberThanks for the update, Chris.
The team laughed with us a bit about you calling me Geoff because we have several Geoffs/Jeffs on the team… no worries 🙂
Testing those WooCommerce settings under wp-admin > Events > Settings > Tickets tab is probably a good idea because they’ve been the cause of some other really difficult-to-produce / track down sort of bugs in the past.
I’d also recommend enabling WP_DEBUG and WP_DEBUG_LOG and sharing any debug messages you see while testing.
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