Forum Replies Created
-
Posts
-
Cristelle, in our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding.
Since I answered your question about that feature request, I will Close this ticket.
You should open a new thread about your site not working… if these generally-recommended troubleshooting steps do not work for you:
Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
I see you upgraded PRO to a Business license and that 2 sites are connected to that license, so I think that question of yours is resolved. Therefore, I’ll Close this thread.
Regarding Facebook image importing, it is a known issue that we will eventually fix. As stated in my previous reply, please open a new thread about it so we can keep this thread to the license key question.
Thank you.
Thanks for confirming.
You might try getting the iCal link from a different view, like List View and see if that works better for you.
Another possible solution is custom code like this:
https://gist.github.com/elimn/681e2391f03dfadb8d94e1115bda19ab
Make sure to carefully read its comments to see how to use it!
Let me know how things go…
I understand you’re very disappointed in this situation and have also sent email about it.
As indicated in email exchanges with Barry, we’ll continue keeping you posted on this.
Thanks again for highlighting this issue in such a detailed manner.
Maybe you could maybe benefit from one of these (third-party, not guaranteed or supported by us):
- https://wordpress.org/plugins/wp-back-button/
- https://css-tricks.com/snippets/javascript/go-back-button/
- https://www.w3schools.com/jsref/met_his_back.asp
Please let me know if maybe this is more along the lines of what you’re wanting.
Hi, George.
Thanks for your question.
I’m not 100% clear what you’re wanting.
Each event is its own WordPress post except that it’s of the tribe_events custom post type.
Could you maybe share more information about what you’re asking for?
Hi, Jason.
This isn’t functionality we offer, but you could maybe benefit from one of these (third-party, not guaranteed or supported by us)
- https://wordpress.org/plugins/wp-back-button/
- https://css-tricks.com/snippets/javascript/go-back-button/
I hope this information helps.
Please let me know how this goes for you.
Hi, Andres.
Thanks for your interest in our products.
We do not have this functionality in any of our free or paid products, but I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/13101216-event-tickets-zapier-gotowebinar
Please do add your vote there.
This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
We also know that this exists: https://wordpress.org/plugins/event-calendar-newsletter/ (third-party, not guaranteed or supported by us)
Thank you.
Hi. Sorry you’re experiencing this.
Does it happen in other browsers as well? If not, you might try disabling some or all of your Chrome extensions.
If it happens in all browsers, t<span style=”font-size: 0.875rem;”>his isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:</span>
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
Hi, Attila.
1)
Sorry for the confusion.
You have a Personal (single site) license for Events Calendar PRO. A regular Event Aggregator license supports 10 sites.
You can review your licenses at https://theeventscalendar.com/license-keys/
You can also review your Orders and Upgrade your existing license.
2)
In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding.
===
Please let me know if you have any follow-up questions about your first topic.
Hi, Cristelle.
This functionality isn’t currently possible, but you could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.
This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.
If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.
