[Cliff]

The bug is specific to CSV importing. Basically, it doesn’t have the logic to detect if a likely match exists (i.e. avoid duplicate and update vs. create new every time and possibly create duplicates).

That’s as much as I’ve got for you. I hope it helps in some way.

[Cliff]

Hi, Scott. Thanks for correcting me on this topic. I’ve been informed of several bugs regarding it; they’re logged internally and should get some attention soon.

I’ll attach this thread to our “sale end date not honored” bug so that this thread gets a response once the fix for that is released (and hopefully other bugs fixed at the same time as well).

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Sorry, but there’s not a known fix to share at this time. This thread is in Pending Fix status, which means it’ll receive an update once there is a fix released.

[Cliff]

Hi, Tim.

This snippet may be just what you need:

https://gist.github.com/cliffordp/66bf05df61ee269c60ff20d6f39e2cab

Please let me know how this goes for you.

[Cliff]

Hi, Peter. Thanks for reporting this.

It’s the first I’ve heard of it so could you please share the full PHP Stack Trace (visible in your debug.log file if you have logging enabled).

If you don’t already, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see.

Also, can you replicate this issue when all but Modern Tribe plugins are deactivated?

Please let me know what you find out.

[Cliff]

Hi, Helen. Thanks for reporting this.

It’s the first I’ve heard of it so could you please share your System Information in a Private Reply, along with the full PHP Stack Trace (visible in your debug.log file if you have logging enabled).

If you don’t already, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see.

Please let me know what you find out.

[Cliff]

Hi, Rasmus. Thanks for your interest in our plugin suite.

It sounds like you’ll want the Event Aggregator add-on, possibly as part of one of our https://theeventscalendar.com/bundles/

Please reference https://theeventscalendar.com/knowledgebase/creating-hub-site-event-aggregator/ and let me know if you have any follow-up questions on this topic.

[Cliff]

Hi. Thanks for the detailed question. I see what you’re seeing, but I don’t see any console errors, which was surprising. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

I think the best approach here is — on your staging site — go through the process of elimination with the other active plugins and the theme and see if you can find the conflict.

If you can, I’ll be happy to see if I can reproduce the issue myself and possibly look into it further for you.

Please let me know what you find out.

[Cliff]

Hi, Isabel. Thanks for your interest in our plugin suite.

I believe we can say we offer all those things, except for interactive seating charts. Additionally, creating tickets for Show 1 on Saturday and Show 2 on Sunday is completely manual; I just answered a similar question at https://theeventscalendar.com/support/forums/topic/do-you-guys-provide-these-6-features/#post-1385909 so please review that information. Then let me know if you still have follow-up questions. I’d be happy to help as much as I can.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Mark.

To use Event Tickets Plus, you also need to have our Event Tickets plugin installed.

The Organizers and Venues come from our The Events Calendar plugin.

It sounds like you probably don’t have The Events Calendar installed (or maybe it just needs to be activated).

Please let me know how this goes for you.

[Cliff]

Hi, Mollean.

You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

[Cliff]

Hi. It sounds like our Filter Bar add-on is just what you’re looking for.

I see you purchased 2 other add-ons recently. Please reference our https://theeventscalendar.com/bundles/ to see if one of those would better suit your needs (and pricing) and we can adjust things as needed.

[Cliff]

Hi, Chris.

You can see the times of day breakdowns at the top of this file: /wp-content/plugins/the-events-calendar-filterbar/src/Tribe/Filters/Time_Of_Day.php

• All Day
• 6am – noon is Morning
• 12-5pm is Afternoon
• 5-9pm is Evening
• and 9pm to 6am is Night

Please double-check if things are working according to these settings.

If not, please follow these recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Thanks for updating our plugins.

Yes, everything should be working fine with WP 4.8.3

At yoursite/events/list/ you click the “+ Export Events” button and it should export an iCal file with plenty of events, not just 2.

If this isn’t working for you, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Please also enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

[Cliff]

Maybe try has_term( 22, $tecmain::TAXONOMY, $event->ID )

[Author]

Posts