- This topic has 10 replies, 3 voices, and was last updated 8 years, 5 months ago by
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Hi, After purchasing a new licence and then upgrading from 4.2.5 to 4.4.19 I get a broken calendar.
see before on live site http://www.sandown.school
and after on staging site http://ca4.d48.myftpupload.com/
Think it may have something to do with the wordpress widget events calendar
anyone got any idea what’s wrong before I ask for a refund?
Many thanksHi. Thanks for the detailed question. I see what you’re seeing, but I don’t see any console errors, which was surprising. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
I think the best approach here is — on your staging site — go through the process of elimination with the other active plugins and the theme and see if you can find the conflict.
If you can, I’ll be happy to see if I can reproduce the issue myself and possibly look into it further for you.
Please let me know what you find out.
Hi Cliff, thank you for trying to help,
I’d already deactivated all plugins except Beaverbuilder that without i cant use the widget at all and had tried a different theme.
I’ve left theme Twenty Seventeen on for you to see this and created a test page here
http://ca4.d48.myftpupload.com/test-calendar/
I’ve tried both free and pro versions of Beaverbuilder and both give the same error with the new 4.4.19 Eventscalendar but both work with 4.2.5 that we have on the live site
https://sandown.school/test-calendar/
Bit of a puzzle this oneThanks for the effort and details here.
Do you know if you’ve possibly disabled access to admin-ajax.php? (Usually there would be an error if yes, but I thought I’d ask.)
Could you please make sure your Beaver Builder is on its latest version and then send me a .zip of it as well (in a Private Reply with a download link like Dropbox, Google Drive, etc.)?
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