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Sky
KeymasterThis reply is private.
May 9, 2018 at 9:09 am in reply to: Events from Facebook generated ical feed not importing with correct timezone #1526261Sky
KeymasterHello,
Thanks for reaching out! I will try to help come up with a solution for you.
There isn’t a way to accomplish this built into the plugin. I looked at the various timezone settings, and I don’t think there’s anyway to temporarily “trick” it because the incoming events will still be connected to UTC+0.
I think the only easy way would be to somehow convert the times within the ical file before the import. It looks like the timezone is specified independently of the time, so maybe just a search and replace?
I know that is not ideal, but could this work as a temporary solution?
Let me know if that helps.
Thanks again,
SkySky
KeymasterHi there!
Unfortunately, we do not have an event specific search widget. You could however add a default WordPress search widget to the sidebar, which will show events in the search results.
Let me know if that helps!
Thanks,
SkySky
KeymasterHi there!
I’m sorry to hear about your issues with the extra license. We’d be happy to cancel and refund your money.
I do not see any licenses for Events Calendar Pro on this account, but do see two licenses for Aggregator. Is this the product that you are referring to?
In any case, to request a refund, please send your request through the form on the Refunds page and explain your situation.
If you do not hear back within a couple of days, please let me know in this post and I will verify that your request has been received.
Thanks!
SkySky
KeymasterHi Shannon,
We generally don’t provide support in our Pre-Sales forum. If you have an license for one of our premium plugins, can you please log in with the account associated with the plugin license, and post in the premium support forums?
Otherwise, you can ask for help on the WordPress.org support forum for The Events Calendar.
Thanks,
SkySky
KeymasterHi there!
Thanks for reaching out. I will try to help figure out how to do this.
It looks like you were close! Here is a snippet for removing the metabox:
add_action( 'admin_menu', 'tft_remove_taxonomy_metabox', 999);
function tft_remove_taxonomy_metabox() {
remove_meta_box('tagsdiv-post_tag', 'tribe_events', 'side');
}
and for removing the menu item:
add_action('admin_menu', 'my_remove_sub_menus', 999);
function my_remove_sub_menus() {
remove_submenu_page( 'edit.php?post_type=tribe_events', 'edit-tags.php?taxonomy=post_tag&post_type=tribe_events' );
}
Let me know if that works for you!
Thanks,
SkySky
KeymasterChris,
Yes, that code looks perfect. I apologize for not providing the complete code earlier. When I add that to my functions.php, I do not see the warning in the console any more. As soon as I remove the snippet and reload the page, the warning comes back.
But I have the maps disabled in the settings as I described earlier.
Where are you adding that code?
Thanks,
SkySky
KeymasterThere should not be any modifications made to the core plugin files. Our plugins are built with extendability in mind, but customizations should be made in the child theme’s functions.php file or inside of a functionality plugin. It’s important to be able to keep current with updates.
Can you provide me with your current system information?
Thanks,
SkySky
KeymasterThis reply is private.
Sky
KeymasterHello,
I’m not exactly sure what your question is regarding the templates, but to get the map to be full width, you are going to need to customize the CSS of your theme. Looking at the site, it looks like styles applied to “#main .fusion-row” are enforcing a max-width. You would at least need to change this to 100%, but there may be other theme styles that need to be changed. Unfortunately, this is not something I can assist with.
I wish you all the luck with the customizations!
Thanks,
SkySky
KeymasterCan you tell me what type of personalization you are referring to? Have any of the Events Calendar plugin files been modified?
If not, then updating the plugin should not have an effect on customizations that were made in your site’s child theme.
Thanks,
SkySky
KeymasterHi again,
Interesting.
Can you try temporarily switching to the Twenty Seventeen theme and disabling all other plugins to see if this is due to a theme or plugin conflict? You can read more about the process here.
If you don’t have a staging site, you can quickly create one using the WP Staging plugin to do testing with.
Let me know how that goes!
Thanks,
SkySky
KeymasterGreat! Glad that worked for you!
Let us know if you have any other issues or questions in the future.
Thanks,
SkySky
KeymasterAwesome! Glad you figured it out.
Let us know if you have any other questions or issues in the future.
Thanks,
SkyMay 8, 2018 at 8:37 am in reply to: Shortcode shows grid layout of week view when viewing on mobile #1525289Sky
KeymasterYou can try setting the mobile view to list view. Technically, it should be the same. Though, for me with both set to “week” the week grid is hidden from view with javascript before it resolves. I’m not sure what’s preventing this on your site.
Let me know what happens if you change that to “list”.
Thanks,
Sky -
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