Sky

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Viewing 15 posts - 1,021 through 1,035 (of 1,654 total)
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  • in reply to: Next month button doesn't work #1527133
    Sky
    Keymaster

    This reply is private.

    Sky
    Keymaster

    Hello,

    Thanks for reaching out! I will try to help come up with a solution for you.

    There isn’t a way to accomplish this built into the plugin. I looked at the various timezone settings, and I don’t think there’s anyway to temporarily “trick” it because the incoming events will still be connected to UTC+0.

    I think the only easy way would be to somehow convert the times within the ical file before the import. It looks like the timezone is specified independently of the time, so maybe just a search and replace?

    I know that is not ideal, but could this work as a temporary solution?

    Let me know if that helps.

    Thanks again,
    Sky

    in reply to: Add Search Bar above my mini calendar view. #1526240
    Sky
    Keymaster

    Hi there!

    Unfortunately, we do not have an event specific search widget. You could however add a default WordPress search widget to the sidebar, which will show events in the search results.

    Let me know if that helps!

    Thanks,
    Sky

    in reply to: Double Charge Mistake #1526219
    Sky
    Keymaster

    Hi there!

    I’m sorry to hear about your issues with the extra license. We’d be happy to cancel and refund your money.

    I do not see any licenses for Events Calendar Pro on this account, but do see two licenses for Aggregator. Is this the product that you are referring to?

    In any case, to request a refund, please send your request through the form on the Refunds page and explain your situation.

    If you do not hear back within a couple of days, please let me know in this post and I will verify that your request has been received.

    Thanks!
    Sky

    in reply to: Pulling events to ical #1526169
    Sky
    Keymaster

    Hi Shannon,

    We generally don’t provide support in our Pre-Sales forum. If you have an license for one of our premium plugins, can you please log in with the account associated with the plugin license, and post in the premium support forums?

    Otherwise, you can ask for help on the WordPress.org support forum for The Events Calendar.

    Thanks,
    Sky

    in reply to: disable Tag meta box on the backend #1526159
    Sky
    Keymaster

    Hi there!

    Thanks for reaching out. I will try to help figure out how to do this.

    It looks like you were close! Here is a snippet for removing the metabox:


    add_action( 'admin_menu', 'tft_remove_taxonomy_metabox', 999);
    function tft_remove_taxonomy_metabox() {
    remove_meta_box('tagsdiv-post_tag', 'tribe_events', 'side');
    }

    and for removing the menu item:


    add_action('admin_menu', 'my_remove_sub_menus', 999);
    function my_remove_sub_menus() {
    remove_submenu_page( 'edit.php?post_type=tribe_events', 'edit-tags.php?taxonomy=post_tag&post_type=tribe_events' );
    }

    Let me know if that works for you!

    Thanks,
    Sky

    in reply to: How can I disable google maps completly #1526138
    Sky
    Keymaster

    Chris,

    Yes, that code looks perfect. I apologize for not providing the complete code earlier. When I add that to my functions.php, I do not see the warning in the console any more. As soon as I remove the snippet and reload the page, the warning comes back.

    But I have the maps disabled in the settings as I described earlier.

    Where are you adding that code?

    Thanks,
    Sky

    in reply to: Upload issues #1526122
    Sky
    Keymaster

    There should not be any modifications made to the core plugin files. Our plugins are built with extendability in mind, but customizations should be made in the child theme’s functions.php file or inside of a functionality plugin. It’s important to be able to keep current with updates.

    Can you provide me with your current system information?

    Thanks,
    Sky

    in reply to: Next month button doesn't work #1526112
    Sky
    Keymaster

    This reply is private.

    in reply to: map zoom #1526109
    Sky
    Keymaster

    Hello,

    I’m not exactly sure what your question is regarding the templates, but to get the map to be full width, you are going to need to customize the CSS of your theme. Looking at the site, it looks like styles applied to “#main .fusion-row” are enforcing a max-width. You would at least need to change this to 100%, but there may be other theme styles that need to be changed. Unfortunately, this is not something I can assist with.

    I wish you all the luck with the customizations!

    Thanks,
    Sky

    in reply to: Upload issues #1525298
    Sky
    Keymaster

    Can you tell me what type of personalization you are referring to? Have any of the Events Calendar plugin files been modified?

    If not, then updating the plugin should not have an effect on customizations that were made in your site’s child theme.

    Thanks,
    Sky

    in reply to: short codes aren't showing up #1525295
    Sky
    Keymaster

    Hi again,

    Interesting.

    Can you try temporarily switching to the Twenty Seventeen theme and disabling all other plugins to see if this is due to a theme or plugin conflict? You can read more about the process here.

    If you don’t have a staging site, you can quickly create one using the WP Staging plugin to do testing with.

    Let me know how that goes!

    Thanks,
    Sky

    in reply to: Adjust Mini Calendar Title Font Size #1525291
    Sky
    Keymaster

    Great! Glad that worked for you!

    Let us know if you have any other issues or questions in the future.

    Thanks,
    Sky

    in reply to: Extraneous code showing on page #1525290
    Sky
    Keymaster

    Awesome! Glad you figured it out.

    Let us know if you have any other questions or issues in the future.

    Thanks,
    Sky

    Sky
    Keymaster

    You can try setting the mobile view to list view. Technically, it should be the same. Though, for me with both set to “week” the week grid is hidden from view with javascript before it resolves. I’m not sure what’s preventing this on your site.

    Let me know what happens if you change that to “list”.

    Thanks,
    Sky

Viewing 15 posts - 1,021 through 1,035 (of 1,654 total)