[Sky]

Thank you for providing that information. I do not see anything there that would affect the ajax file.

To make thinks more confusing, my colleague looked at this as well, and he is seeing something completely different from his end. When he visits the url for the ajax file on your site, he is seeing the ‘0’ while I consistently get taken to your 404 page.

What I can suggest at this point is the following:

1) Create a free demo site at https://poopy.life. (no, not a joke)
2) Add the Events Calendar plugins, and create a few test events a few months apart.
3) Verify that the prev/next links are working with no ajax errors.
4) Once you’re satisfied the plugins are working properly, upload and activate your theme. Then, the rest of your plugins one by one.
5) If the problem doesn’t show up, then the issue must be with your host.
6) If the problem does show back up, note which plugin you activated just before. Try disabling that plugin again and see if the issue goes away.

I’m sorry this wasn’t just a straight forward fix that I could provide. I appreciate your patience during this process. If you could give the above steps a try and let me know how it goes. Especially if you are able to reproduce the bug.

Thanks,
Sky

[Sky]

Hello,

Ok, thanks for letting me know.

Do you have a staging site? I would like to see what the result of trying to upload an image with a user submitted event would be when using the default Twenty Seventeen theme and with all other plugins deactivated.

If you do not have a staging site, you can use the WP Staging plugin to quickly generate one for testing.

If the images are still not saving correctly in that environment, you could enable WP_DEBUG and WP_DEBUG_LOG, then go through the steps of creating an event with an image. A log file should be generated in your wp-content folder, and may show errors related to the problem. You can find out more about enabling these at https://codex.wordpress.org/Debugging_in_WordPress

Thanks,
Sky

[Sky]

Hi again,

I did some more testing, and here is one of the things I found.

On a working WordPress install, you can enter the url to the ajax file in the browser, and the expected result is a blank page with a “0” or a “-1” on it. You can see an example of this here: https://wpshindig.com/wp-admin/admin-ajax.php

However, on your site, trying to access this file just redirects to your site 404 page. http://www.bunte-ponywelt.at/wp-admin/admin-ajax.php

Something on the server is not permitting access to this file properly. It is possible that some rules were added to your .htaccess file by a plugin or past site admin that are blocking access. Could you upload a copy of your .htaccess file here in a private reply?

Thanks,
Sky

[Sky]

Chris,

Ok, thanks for checking. It looks like the script is enqueued even when all of that stuff is disabled.

You can add the following to your functions.php to prevent the script from being loaded.


wp_deregister_script( 'tribe-gmaps' );


Let me know if that helps!

Thanks,
Sky

[Sky]

This reply is private.

[Sky]

Ok, I did see it still having the problem after deactivating that plugin.

Strange! Are you by chance using Cloudflare or another CDN service?

Thanks,
Sky

[Sky]

Hi again,

I have to leave for the day now. But looking at all the javascript files that that other plugin is loading, I think there’s a good chance that’s where the problem is coming from. If you can test it with that plugin disabled and let me know if it makes a difference.

Thanks,
Sky

[Sky]

Hi again,

You can only use the shortcode once per page. Try with only a single shortcode on the page and see if it resolves.

Thanks,
Sky

[Sky]

Hi there!

I was able to access your site with the Twenty Seventeen theme, and am still seeing the error. However, there is still a plugin activated. Can you please try disabling this plugin?

Thanks,
Sky

[Sky]

Hi there!

I am sorry to hear that you’re having issues with the shortcodes. I will try to help you get this sorted.

Can you show me the shortcode that you are using there? Also, do you have any caching plugins enabled? If so, try clearing the cache.

Thanks,
Sky

[Sky]

Hi there,

To target the contents of the events list below the mini calendar, check out this CSS example:

// this targets the event name
.tribe-mini-calendar-event .list-info .tribe-events-title {
font-size: 20px;
}
// this targets the event date and info
.tribe-mini-calendar-event .list-info .tribe-events-duration {
font-size: 20px;
}


Let me know if that helps, or if you have any other questions.

Thanks,
Sky

[Sky]

H there!

This appears to be a duplicate post. I’m going to close this one, but am happy to help on the first post you made!

Thanks,
Sky

[Sky]

Hi there!

Where exactly are you trying to create a password? Is this for your eventscalendar.com account?

Thanks,
Sky

[Sky]

Mark,

This is still being looked at. Just wanted to let you know we didn’t forget about you.

Thanks,
Sky

[Sky]

Can you tell me what you have set in Events > Settings > Display > Default Mobile View?

I thought maybe this didn’t have an effect on the shortcode calendars, but I just discovered something.

If I load the page in desktop mode, and make the browser window smaller to “mobile” width, I see the week view get hidden and the list view show up. However, if I refresh the page with the browser window already “mobile” width, then I see whatever is set as the default mobile view in the settings.

Thanks,
Sky

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