[Sky]

Hi again,

Not sure why you would lose any data when temporarily switching themes. In any case, it helps to do testing like this on a staging site. If you do not have a staging site set up, you can create one easily using the WP Staging Plugin.

It is important to rule out a theme, child theme or plugin conflict before we can look deeper at the problem, because that is usually the cause of issues like this. This isn’t something anyone else is reporting, and so I suspect that would be the case here as well.

Thanks,
Sky

[Sky]

Hi again,

Thanks for the screenshots. I am only seeing the weekly view there. Maybe because there’s no events? Are you saying that when there are events, you see both the weekly calendar and the list of events?

Can you provide a link to a page where you are using a shortcode and this is the case?

Thanks,
Sky

[Sky]

Hello,

Thank you for the clarification. The github gist you are referencing is a few years old and may not be accurate anymore. It looks like someone came up with a solution for what you’re trying to do back then, but I’m not aware of anything like that which is current.

You can track down the individual files by looking in the plugin folders.

For example, the file in your example now lives in /the-events-calendar/src/resources/css/tribe-events-full.css.

I’m still not sure what you mean about pro vs non pro. The search bar is part of the free plugin, and so the js and css files are included in there, even when the pro plugin is active.

Hope that helps. Let me know if you have any other questions.

Thanks,
Sky

[Sky]

Hi again,

So it was enabled? The reason I asked is that going to the link for that plugin takes me to a malware site. I tried to find out more information about it or the company that released it and came up with nothing. It is not one of our plugins, and I would recommend completely removing it if you don’t know anything about it.

Anyway, let me know if that changes anything.

Thanks,
Sky

[Sky]

Hi Matt,

Unfortunately, I cannot provide any timeline on when this will be fixed and released. However, since it is reproducible and probably affecting everybody, I am guessing it will be a high priority fix. As soon as the ticket is completed, someone will follow up with you here to make sure that the update fixed your issue.

Thanks,
Sky

[Sky]

Hi again,

You can find the various templates for the maps view in event-calendar-pro/src/views/pro/map/ Specifically, take a look at gmap-container.php.

You can copy the template into your child theme and make modifications there: [your-theme]/tribe-events/pro/map/gmap-container.php.

For more information on customizing calendar templates, see our Themer’s Guide.

Thanks,
Sky

[Sky]

Jim,

Awesome! Glad you got it working!

Let us know if you have any other questions or issues in the future.

Thanks,
Sky

[Sky]

Hi Rod!

Thanks for reaching out to us. I will try to help with your questions.

1) There is a filter where this can be changed from the functions.php.


<?php
add_filter('tribe_get_event_website_link_target', 'my_custom_link_target');
function my_custom_link_target(){
return "_blank";
}
?>


2) To modify things like padding on the templates, you will need to add some custom CSS.

3) The page title in your screenshot appears to be something generated by your theme. You will need to work with your theme templates or settings to make that change.

To sum up, none of these things would be addressed by the Pro plugin.

Hope that helps! Let me know if you have any other questions.

Thanks,
Sky

[Sky]

Hi there!

I’m sorry to hear that you’re having issues with the plugin. I will try to help figure out the cause of this.

Can you try switching to the Twenty Seventeen theme and disabling all other plugins to see if this is a theme or plugin conflict? You can read more about the process here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

If the problem is not showing, switch back to your theme and enable plugins one by one until the problem returns.

Let me know how that goes!

Thanks,
Sky

[Sky]

Hi again,

I apologize, but I’m really not clear on what you’re asking.

Can you explain in more detail what you mean by “pull scripts from the pro plugin?”

Which script are you looking for? And by “pull” do you mean load on the front end?

As to the link you have provided, I’m not sure what that is. Is that the code you are trying to get working?

Thanks,
Sky

[Sky]

Brandon,

I see. Thanks for providing the screenshot.

Can I ask about a plugin I see listed in your system information? The plugin “The Events Calendar: Frontend Submission”: is this something you are still using? Does it somehow affect the event submission process? What happens if you disable this plugin? Are user submitted photos working then?

Thanks,
Sky

[Sky]

Michael,

Good luck!

Please let us know if you have any other issues or questions.

Thanks,
Sky

[Sky]

Hello there,

I just checked this out on my test installation, and when I decrease the screen size to a mobile width, I only see the mobile friendly view.

Can you provided a screenshot of what you are seeing? What happens if you temporarily switch to the Twenty Seventeen theme and disable other plugins? Do you still see both views showing in mobile?

Thanks,
Sky

[Sky]

Hi there,

Are you asking about the default search bar that shows above the main calendar view? This is present in the free version, and the styles and scripts are integrated into the main plugin resources.

This sounds like it may be a bit beyond the type of support we can provide here in the forums for customization.

You can check out the source code on Github, and do a search for “enqueue_script” and “enqueue_style” to see which files are being enqueued.

Hope that helps!

Thanks,
Sky

[Sky]

Hi Brandon,

I’m sorry to hear that you’re having issues with event images. I will try to help figure out the problem.

I just ran a test in my local environment, and was able to upload an image with a community event submission successfully.

Is this happening consistently? Can you reproduce it yourself when submitting an event in an incognito browser window? Do you have anonymous submissions enabled, or do the users need to be logged in?

Also, can you provide a screenshot of what you mean by “broken image references” in the media library?

Thanks,
Sky

[Author]

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