[Sky]

Hi again,

I’m sorry to hear that the plugin did not remove the facebook imports for you. I took a look at the bug tickets where that was submitted as a temporary solution, and I don’t see any other reports that it didn’t work yet.

To download previous versions of our plugins, visit the downloads page in your account. https://theeventscalendar.com/my-account/downloads/

The Event Aggregator is not a plugin, but a cloud based service, so there’s no way to use a previous version of that. You can however downgrade to an older version of The Events Calendar, as it contains the code that interfaces with the Aggregator server.

While you can try this, you might encounter other issues that have since been fixed with the older plugins. Removing the imports from the database manually is not that difficult if you are familiar with phpMyAdmin and database tables in general.

Is that something you are able to do? If so, I can guide you through finding the entries in the database to remove them. The plugin automates this process, but if you’re not able to get it to work for some reason, this might be worth a shot.

I’m not sure that the leftover facebook imports are even the cause of you being unable to use the Aggregator service, but it’s worth trying to see if it does fix things up.

Thanks,
Sky

[Sky]

Hi Titus,

You can just remove the conditional altogether. I just wanted to make sure that’s not where the issue was for you. But if you have “Main Events Page” set for “Home Page”, that’s probably not it.

Here are some screenshots showing the code I provided in my functions.php file, and then how it resolves on the front end of my site. You can see that each time I load the page, the events are in a different order.

I have my homepage set to “Main Events Page” and the default view set to “photo” just as you do.

I provide variations on this code to customers all the time, and am not aware of anything aside from a theme/plugin overriding the query that would prevent it from working if added to your site correctly.

My suggestion is to try switching to Twenty Seventeen and disable all plugins, flush any caches, and start from there. If you can’t get the code to work in that configuration, you may need to contact your host or have a WordPress developer take a look at what you’re trying to do.

Thanks,
Sky

[Sky]

Hi again,

I took a look, and I think I see what’s happening. The events are ongoing events that began in August. The events are presented in order of their start dates. Since the events started in August, it shows that month at the top of the list display.

This is the expected behavior, and not a bug.

To get the events to display the way you want, you could create them as recurring events that repeat each day while the exhibitions are open. Then the list view would start with the most recent events dates instead of displaying “August” at the top.

Let me know if that makes sense.

Thanks,
Sky

[Sky]

Hi again,

Great! I’m glad that worked for you!

Please let us know if you have any questions or issues in the future.

Thanks,
Sky

[Sky]

Hi there,

You can add the following to your child theme’s functions.php file:
https://gist.github.com/skyshab/27ab9a828bcf41a597a46c66aeff376f

If it is a child theme, there shouldn’t be updates to it.

Unfortunately, the only way to see the attendee information is by viewing the attendees report in the event admin, or if you have it set to display on the front end.

Hope that helps! Please let me know if you have additional questions about this.

Thanks,
Sky

[Sky]

Hi again,

Check out this extension: https://theeventscalendar.com/extensions/change-labels-events-venues-organizers/

Let me know if that will help you achieve what you are describing.

Thanks,
Sky

[Sky]

This reply is private.

[Sky]

Hi Neil,

Thanks for verifying that for me.

Note that we released an updated version of the Eventbrite plugin yesterday. Make sure to update to the latest version and retry importing from your EB account instead of the URL method.

Let me know how that goes.

Thanks,
Sky

[Sky]

Hi again,

I marked your previous reply as “private.”

By “reload” I just mean visit the admin page. If you were already on the admin page, you would need to reload to see the results.

Let me know if that removes the facebook imports for you.

Thanks,
Sky

[Sky]

Hi again,

Awesome! So glad to hear that fixed your issues.

Please let us know if you have any questions in the future.

Thanks,
Sky

[Sky]

Hi there,

Hooking into the “pre_get_posts” filter is the way to change the query. This is all standard WordPress stuff. See the Codex entry for more information about working with the query object: https://codex.wordpress.org/Plugin_API/Action_Reference/pre_get_posts

The only thing specific to events here is the conditional, tribe_is_events_front_page(). This will return true when “Main Events Page” is set to be the homepage in WordPress > Settings > Reading.

Can you confirm for me that this is how you have your site set up?

The code I’ve been providing works on my end. If it is not working for you, either you are not pasting it in the correct place, or you are using different settings than what I am assuming when testing.

Can you try just replacing the conditional with “true” and see if that makes any difference?

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I’d be happy to help with your question.

A license for any of our products included one year of support and updates. Once your license has expired, the plugin will continue to work, you just won’t be able to get the latest updates. The exception to this is the Aggregator extension and the Eventbrite tickets plugin. Events Aggregator is actually a cloud based service and not a separate plugin you install. The Eventbrite plugin uses this service to sync events.

Hope that helps!

Regards,
Sky

[Sky]

Hi there,

Thanks for reaching out. I’m sorry to hear that you’re having issues with the custom ticket fields. I will try to help you get this sorted.

I’m not sure exactly why these are now disabled. They are supported when the post type is created, but there is a filter to allow disabling them which is enabled later in the process somewhere.

In any case, I came up with a snippet that will enable them again. Just add the following to your theme’s functions.php file or a functionality plugin.

/*
* Re enable custom fields on Events
*/
add_action( 'after_setup_theme', 'my_enable_custom_fields', 500 );
function my_enable_custom_fields() {
tribe_update_option( 'disable_metabox_custom_fields', true );
}


Let me know if that works for you.

I’ll see if I can find out any more information on why those are hidden, and if it’s a mistake, I’ll make sure that it is logged as a bug.

Regards,
Sky

[Sky]

Hi there,

Thanks for reaching out. I’d be happy to help with your question.

Using our Events Aggregator plugin you can import events from other sites running the Events Calendar.

The Events themselves are available via the REST api. Technically, this data could be read by any plugin or application if provided the REST endpoints. You can read more about working with the REST api and events here: https://theeventscalendar.com/knowledgebase/introduction-events-calendar-rest-api/

Hope that helps! Please let me know if you have any additional questions about this.

Regards,
Sky

[Sky]

Hi there,

Thanks for reaching out. I will try to help with your question.

There is not a way to enable this in the month view by default. It is possible with some customization. You can check out our Themer’s Guide to read about customizing the plugin views here: https://theeventscalendar.com/knowledgebase/themers-guide/

If you’re up for trying to do this, let me know if you have any specific questions about the process.

Regards,
Sky

[Author]

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