short codes aren't showing up

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  • #1524311
    rreitz
    Participant

    I have been using short codes to display my calendar on additional pages, but today they aren’t showing up anymore. I am using the [tribe_events] codes. They are in my WordPress pages on the editor, but nothing appears when the page is published/previewed.

    #1524334
    Sky
    Keymaster

    Hi there!

    I am sorry to hear that you’re having issues with the shortcodes. I will try to help you get this sorted.

    Can you show me the shortcode that you are using there? Also, do you have any caching plugins enabled? If so, try clearing the cache.

    Thanks,
    Sky

    #1524342
    rreitz
    Participant

    I am using the two codes below on this page (for testing purposes):
    [tribe_events]
    [tribe_events view=”list” category=”grief-adults”]

    I don’t believe we have any caching plugins enabled but I cleared the cache anyway and I’m still not seeing it.

    #1524374
    Sky
    Keymaster

    Hi again,

    You can only use the shortcode once per page. Try with only a single shortcode on the page and see if it resolves.

    Thanks,
    Sky

    #1524375
    rreitz
    Participant

    Yeah, it still isn’t working. 🙁 I have it on other pages as well that also aren’t displaying.

    #1525295
    Sky
    Keymaster

    Hi again,

    Interesting.

    Can you try temporarily switching to the Twenty Seventeen theme and disabling all other plugins to see if this is due to a theme or plugin conflict? You can read more about the process here.

    If you don’t have a staging site, you can quickly create one using the WP Staging plugin to do testing with.

    Let me know how that goes!

    Thanks,
    Sky

    #1541997
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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