[Jennifer]

Hi Gaurang,

Thanks for checking out our plugins!

Dynamically displaying featured images based on whether or not the event is featured is not something that is available out of the box (for The Events Calendar or Events Calendar Pro), but you could do it with CSS or by customizing the templates for that view. I’d recommend taking a look at our themer’s guide as a place to start!

If you have any other questions, please let me know.

Thanks,

Jennifer

[Jennifer]

Hi Christina,

Thanks for checking out Event Aggregator!

You can import from a single calendar or set up multiple imports for different calendars (scheduled or one-time only). For each import, you can set a default category, so you could create categories for each calendar and then have them automatically assigned as events come in from that calendar. And yes, you can then use Filter Bar to filter by category!

Associated images should come in automatically, so you would not need to go back and manually set featured images. I would recommend taking a look at the following articles for more information on setting up Event Aggregator:

Importing Events from a Feed or URL

Event Aggregator Import Settings

We do offer full refunds within 30 days of purchase, so feel free to take Event Aggregator for a test run! If you have any other questions, please let me know.

Thanks,

Jennifer

[Jennifer]

Hi Michael,

Thanks for reaching out! You can move the license keys to your new domain by following these instructions. Please let me know if that works and if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Cormac,

Thanks for checking out our plugins!

The Events Calendar and our other add-ons do not limit events geographically, so you can create events for anywhere in the world. We do offer full refunds within 30 days of purchase, so feel free to test out any of our premium plugins!

Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi there,

We do not currently have any “one-time-use” pricing for Event Aggregator, but since you have an XML file, I would recommend trying something like the free WP All Import plugin.

I hope that helps! Let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out!

There isn’t currently any out-of-the-box functionality to create attendees from the back end – you could go through the process for them on the front end in order to generate the tickets, in which case the tickets would then be sent to users automatically. I also found this solution from another user that might work for you (importing orders into WooCommerce via CSV), but I would recommend testing this out in a staging environment first before doing it on your live site, just to make sure it’s working the way it’s intended to.

I’m not sure I follow what you are trying to do with the button…it sounds like you’re trying to create a new button to buy tickets instead of using the default ticket form? Could you please clarify this a little bit? Unfortunately the link you sent is giving me a 404 error…is there another page you could send a link to?

Thanks,

Jennifer

[Jennifer]

Perfect! I’ll go ahead and close out this thread, but if you have any other questions, please don’t hesitate to ask!

Thanks,

Jennifer

[Jennifer]

Hi Mark,

Thanks for checking out our plugins!

Can the tickets have multiple pricing for adults and children?

Each ticket can only have one price, but you could always create separate “Adult” and “Child” tickets. If you are using WooCommerce to handle checkout, you could also create a coupon code to offer a discount for a child ticket.

Can the tickets have a discount price before a set date? For example during November sell for £10, December £15 then January onwards £20?

There is not currently any out-of-the box functionality to change the price after a certain date, but you could use coupons here as well to offer a discount during certain times. I’d recommend taking a look at this article for more information on how coupons work.

Will tickets be automatically issued and emailed after payment has been made?

One the order has been completed, yes the tickets will be created automatically and emailed to the purchaser.

Can a booking fee be added?

If you use WooCommerce, tickets will essentially be WooCommerce simple products, so you could use a tax class or a third-party plugin such as this one to add the fee. If you are using Community Tickets (an extension of Community Events that allows event organizers to create and sell tickets from the front end of your site), then there is an option to add a fee. This article has some more details on how payments work with Community Tickets.

Can payment go to two locations? such as ticket cost to the event organizer and fee to the promoter? 

With Community Tickets, yes – it comes with a split payments feature. With Event Tickets Plus, there is currently no option to divide up payments – all payments will go directly to the site admin.

Is an app available for marking as checked in? 

Event Tickets Plus comes with the ability to check-in attendees – this article has some more details on the check-in process and other features to manage your attendee list.

What happens if a ticket is marked as checked in and is tried to be used again? 

Once a ticket has been checked-in, that ticket cannot be checked-in again. However, you can uncheck-in an attendee from the admin section, in which case that ticket will can be rechecked-in.

We do offer full refunds within 30 days of purchase, so feel free to take Event Tickets Plus and Community Tickets for a test run! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Andrew,

Thanks for reaching out! Unfortunately adding categories to venues is not something that is available out of the box, but you could add them via a customization or possibly with a third-party plugin. I did a quick search and found this one, but I have not tested it out.

Our themer’s guide is the place to start if you’d like to do the customization, or we also have a list of recommended developers if you’d like to get help with the code.

I’d also recommend posting this request over in our Feature Ideas Forum if it’s something that you would like to see added in the future. This is what we use to gauge user interest in new features and help guide future development efforts.

I’m sorry I don’t have a more straightforward solution for you, but I hope this helps! Please let me know if you have any questions.

Thanks,

Jennifer

[Jennifer]

Hi Gabriel,

Indeed! Community Events comes with a setting that lets you choose whether or not users need to be logged in to submit events, as well as the status that the events are submitted into (such as “Draft”).

Let me know if you have any other questions! We do offer full refunds within 30 days of purchase, so feel free to give Community Events a test run!

[Jennifer]

Hi Mitchell,

Yes I did look at your site, and I do see that they are all showing up as being one hour long. But since I can’t recreate the issue on my end and don’t see any other reports of this same issue, there has to be something different between my environment and yours…I wish I had a quick fix for you, but without knowing what’s causing the issue, I’m not sure what to recommend!

I did just notice that your WordPress environment is also a bit older (4.7.6 – the current version is 4.8.2). Can you try updating this as well?

Another thing you can try is adjusting the Default stylesheet used for events templates and Events template settings under Events > Display, but if you are using a default theme (such as Twenty Fifteen – Seventeen), then I don’t think this will resolve the issue. If you are using one of these themes, then I would focus on testing for a conflict with your other plugins…I know deactivating them all and reactivating one at a time is tedious, but unfortunately it is currently the best way to determine if there is something else on your site that our plugins are not getting along with!

[Jennifer]

Hi Patrick,

Thanks for reaching out!

I tested this out in my local environment using the list widget set to display 1 category, but I was not able to recreate the issue – the next month link on the calendar view is working correctly on my end, even with Filter Bar enabled. However, I do see what you mean over on wpshindig.com.

Could you please send me a link to a page this is happening on within your site so that I can take a look? I’ll check into the wpshindig site as well…there was a similar issue a while back, but new releases since then should have resolved it. Can you also verify that you are using the latest versions of all of our plugins:

The Events Calendar: 4.6.2

Events Calendar Pro: 4.4.18

Filter Bar: 4.5.1

Community Events: 4.5.6

If you

Thanks,

Jennifer

[Jennifer]

Hi Benjamin,

Sorry about the delay, your thread wasn’t showing up as waiting on a response – sorry about that! I just tested again using the & symbol in the option and got the same message, so I think that may be what’s causing the issue. Can you try changing the “&” to “and” and see if that works?

Thanks,

Jennifer

[Jennifer]

Hi Ivan, sorry for the delayed response here! You could also grab all of the tickets for the event and check the prices manually – this post has some example code to help get you started.

Let me know if that works better for you!

Thanks,

Jennifer

[Jennifer]

Hi Thomas,

Thanks for reaching out!

There isn’t a way to do this out of the box (besides doing it directly in the database), but you could also try a plugin like this one to bulk-edit the featured image.

Let me know if that works for you!

Thanks,

Jennifer

[Author]

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