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Hey Dan 🙂
You have posted in our Pre-Sales Questions Channel which is reserved for prospective customers in search of information to help decide if and which our products address their needs. If you’re a valid license holder, please create a thread in the appropriate premium plugin support forum.
If you do not have a valid license for any premium plugins, please head to our wordpress.org support page and we’d be happy to help further assist. Thanks and have a great rest of your day. Cheers!
Hello!
First off, thank you for your purchase and welcome to our premium plugin support forums! You would need to go and overwrite each nav.php template for each view to have any effect on the previous/next events navigation. Another option would be to “hide” the previous/next events pagination using CSS. Refer to this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video on how to identify CSS classes/IDs and apply those changes to wherever you manage CSS.
Please review our Stylesheets and Page Templates tutorial for more information on CSS instructions.
Please keep me updated and have a great evening. Cheers!
Hi Thomas,
I’d be happy to help look into this issue. Before we go any further, I’ll need you to review the Testing for conflicts guide and let me know what you find. Please include your System Information as a private reply.
Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. I also recommend right-clicking your mouse and opening the ‘Inspect’ tool to see if any errors display in the console. Note what you find and please include it in your reply.
Thank you and have a pleasant rest of your day. Cheers!
Welcome back,
I see in your System Information you have PRO and Filter Bar versions 4.3.4 and 4.3.5 for TEC. Can you please update to the most recent versions available, then test again with your site in the state outlined in the Testing for conflicts guide while ensuring WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file?
Any errors will display at the top of your page as you try to reproduce the conflict. I also recommend right-clicking your mouse and opening the ‘Inspect’ tool to see if any errors display in the console. Note what you find and please include it in your reply.
My last question: are the issues you’re experiencing now the same issues you were experiencing back when you initially opened a thread about it back in November?
Rest assured we’ll find out if you’re either being affected by a known issue or if there is something we’re unaware of. Please note that you need to be testing with the default WP theme and only our plugins active. We aren’t able to provide support for conflicts with either custom themes or plugins by other authors.
Thanks and have a great rest of your day. Cheers!
Thank you for posting about the issue and sorry to see you’re having troubles. Can you clarify whether this behavior is occurring on the Community Events Add Event form, the back end when adding/editing an event, or both?
Once I have that information I’ll have a better idea on how to proceed. Thanks again and have a great rest of your day. Cheers 🙂
Hi EM 🙂
Thank you for your purchase and welcome back to the support forums! It sounds like there might be a theme and/or plugin conflict going on. To confirm this, can you please review our Testing for conflicts guide and reply back with your findings? Please include your System Information as a private reply.
Thanks again and take care!
At this time, it is not possible to have multiple categories in the shortcode, but as I mentioned in my previous response, I logged a report for the developers to review.
I don’t have a concrete date when this feature will be available, but please stay tuned to our Release Notes and the plugin changelogs for more information. Thanks again and let me know if you’ve got any additional questions or comments. Cheers!
My pleasure! I’d honestly not even mess around with WP Super Cache, especially if you’re on shared hosting which it sounds you are. But I’m glad you’ve at least identified the source of conflict and have a good week ahead!
Cheers, Martha 🙂
Thank you for letting me know the issue has been resolved and please feel free to create a new thread if you have any more questions or comments. Take care!
Hi Laura,
My apologies for the delay. Are you hosting your site on GoDaddy Managed Hosting? Please let me know as it relates to a bug that is affecting attendee reports for users on GoDaddy Managed Hosting plan. Thanks and take care!
Hello and thank you for the update. I understand these tasks can be daunting, so it’s always best to try them out on a test site before doing so on your live site to see the full effects in case anything goes wrong.
There are plenty of affordable developers available for hire in these instances, so if you go that route just be sure to fully vet the potential candidate prior to agreeing on anything. Our list of non-affiliated customizers is a good place to start. Please keep me updated with your progress and best of luck. Cheers!
Thank you for the kind words! I appreciate the update and glad to hear the issue has been resolved. Please open a new thread if you have any more questions. Cheers!
Thank you for the update and sharing your solution! We have so much information, I often times forget or may be unaware of documentation relative to a thread, so I appreciate you sharing that for others to see.
I’ll close this thread out but feel free to create a new one if you have any more questions. Cheers!
Thank you for letting me know the issue has been resolved and please feel free to create a new thread if you have any more questions or comments. Take care!
