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January 26, 2018 at 2:26 pm in reply to: Active filters selected are not displayed when Find Events buttons clicked #1437588

Cliff
Member

Thanks for letting us know, Karly. Glad to hear it! Have a good weekend.

January 26, 2018 at 2:03 pm in reply to: plugin breaks widgets #1437562
Cliff
Member
Hi. Sorry you’re experiencing this.

Please note that we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future. Thanks for your understanding.

1)

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

2)

If you’re asking about the tribe_events shortcode, here’s information about limiting to a category (but it cannot currently limit to multiple): https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/#common

Some of our widgets can limit to multiple categories.

Here are our widgets and shortcodes.

If you have any follow-up questions about #2, please open a new, separate thread about it.

Thank you.
January 25, 2018 at 6:57 pm in reply to: Limiting # of Categories per Event? #1436632

Cliff
Member

Hi, Joanna.

This should be possible by leveraging Select2’s maximumSelectionSize

You can read more about it at https://select2.github.io/select2/

Please let me know if you have any follow-up questions on this topic.

January 25, 2018 at 6:50 pm in reply to: Dropdown menu not showing on mobile #1436629
Cliff
Member
Hi. Sorry you’re experiencing this.

You can download a previous version from https://theeventscalendar.com/my-account/downloads/ (it has a drop-down to select a previous version) and follow https://theeventscalendar.com/knowledgebase/manual-updates/ for how to downgrade if you choose to.

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your site.

===

On a staging site, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.
January 25, 2018 at 6:34 pm in reply to: Extra functionality: user overview page – user evaluation score #1436616

Cliff
Member

Hi. Thanks for your interest in our plugin suite.

We do not have an admin dashboard or any scoring logic.

However, we do have the tribe-user-event-confirmations shortcode (see https://theeventscalendar.com/knowledgebase/display-a-list-of-attendees-events/)

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

January 25, 2018 at 6:19 pm in reply to: Changes to Tooltip.php not taking effect #1436614

Cliff
Member

Hi.

[[=dateDisplay]] exists in both /wp-content/plugins/the-events-calendar/src/views/month/mobile.php and /wp-content/plugins/the-events-calendar/src/views/month/tooltip.php

Referring to this past answer on customizing this might be helpful: https://theeventscalendar.com/support/forums/topic/help-adding-category-to-tooltip-but-with/#post-1080199

Please let me know if you still need assistance after referencing this information.

January 25, 2018 at 6:08 pm in reply to: RSS feed to Mailchimp lost #1436611

Cliff
Member

Hi, Lars. Are you saying dynug.no is running the latest versions of everything, commonnorge.no is as well, and the two sites are operating differently?

January 25, 2018 at 6:05 pm in reply to: Help adding my 3 sites to the business account for Events Calendar Pro #1436609

Cliff
Member

The “past” slug should work on any site running The Events Calendar. For example: https://wpshindig.com/events/past/

Other than that, you could create your own shortcode or other output format utilizing tribe_get_events().

Neither of these two options would require PRO. I hope this information helps.

Please let me know if you have any follow-up questions on this topic.

January 25, 2018 at 6:03 pm in reply to: Google Calendar events #1436604

Cliff
Member

We’ve had a variety of bugs in the past that resulted in duplication, but that should all be fixed now. Whether you one-time import or scheduled import, the event’s Unique Identifier (UID) property from the iCalendar specification is logged in your database to tell Event Aggregator this event is already in there.

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your site.

Please let me know how this goes for you.

January 25, 2018 at 5:54 pm in reply to: Set events cost for events with RSVP #1436602

Cliff
Member

Thanks, Adrian. After some testing I was able to replicate this issue.

I’m not sure why this extension is doing this, but I’ve logged the bug internally.

Extensions don’t receive as much support/fixes as our actual plugin suite, but we have it logged for an eventual fix. Thanks for bringing this to our attention.

January 25, 2018 at 2:49 pm in reply to: Displaying a compact Calendar list #1436510
Cliff
Member
From the screenshots, they’re using
You may be interested in one of our Product Bundles.

They also have quite a bit of custom styling or a theme that implements it for them.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.
January 25, 2018 at 2:44 pm in reply to: where does this text output come from #1436507

Cliff
Member

I’m glad you figured it out. Is there anything more I can help with here?

January 25, 2018 at 2:41 pm in reply to: Show only particular category in "Related Events" #1436505

Cliff
Member

Glad to hear and thanks for the additional information.

January 25, 2018 at 2:39 pm in reply to: Tickst start & end dates cannot be saved #1436503

Cliff
Member

I see you changed the date format in WordPress’ general settings but I meant wp-admin > Events > Settings > Display tab > “Datepicker Date Format”

Please try setting that to YYYY-MM-DD format.

January 24, 2018 at 7:30 pm in reply to: Prevent navigation-click jump to top of page and set different anchor #1435401

Cliff
Member

Hi, Frank.

I understand your issue, but such customization is outside our Scope of Support / Terms.

That being said, my guess is that Line 133 (or one like it) of /wp-content/plugins/events-calendar-pro/src/resources/js/tribe-events-photo-view.js is at play here:

$( '#tribe-events' ).on( 'click', 'li.tribe-events-nav-next a',function( e ) {

Note that the minified version of this file will load unless you have define( 'SCRIPT_DEBUG', true ); in your wp-config.php file.

Even still, I’m not sure how to advise you to customize this as you’re wanting.

Please let me know what you find out.
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