Forum Replies Created
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AuthorPosts
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Cliff
MemberHi, Athar. Thanks for using our plugin.
I don’t think any of our paid items would help you here, but you could change to Skeleton Styling, change “Number of events to show per page” to be something like 30 instead of the default 10, and then add your own CSS to make the List View display how you like it.
Note that you posted in our Pre-Sales forum. I’m afraid we’re not equipped to provide technical support for current plugin users here in our Pre-Sales Forum. If you’re using one of our free plugins, such as The Events Calendar or Event Tickets, you can request assistance on their respective WordPres.org Support Forums (we do not provide technical support for users there, either–only via our paid forums).
Possibly helpful references:
- Our plugins’ feature requests forum
- Our plugin’s widgets and shortcodes
- Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
Thank you for your understanding and thank you for using our plugins.
Cliff
MemberHi again.
You can follow our Themer’s Guide for [your-child-theme]/tribe-events/single-event.php to remove the footer items in that file.
Alternatively, you could use the filters for tribe_the_prev_event_link() and tribe_the_next_event_link()
Please let me know how this goes for you.
Cliff
MemberHi, Adrian.
Thanks for letting me know you are asking about https://theeventscalendar.com/extensions/display-the-event-cost-field-when-ticket-plugins-are-installed/
Could you please provide a screenshot or link to an event displaying this?
Also, is this extension affecting the display of “free”?
January 24, 2018 at 7:06 pm in reply to: Paid version: Form for website visitors to submit events #1435375Cliff
MemberHi, Hiro. Thanks for using our plugin suite!
This is exactly what our Community Events add-on enables!
We have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Cliff
MemberHi. Your screenshot looks like your theme is likely already overriding our single event view, which is possible via our Themer’s Guide.
Therefore, please attempt to override their overrides via a child theme and direct all follow-up questions to their support.
Please let me know how this goes for you.
Cliff
MemberHi, John.
You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it (or accidentally if you forgot to login first).
If you do have a paid account login with at least one current license, please login to that account and then post in one of the paid forums.
If you don’t have a paid account login, I’m afraid we’re not equipped to provide technical support for current plugin users here in our Pre-Sales Forum. If you’re using one of our free plugins, such as The Events Calendar or Event Tickets, you can request assistance on their respective WordPres.org Support Forums (we do not provide technical support for users there, either–only via our paid forums).
Thank you for your understanding and thank you for using our plugins.
FYI: We don’t have a print-friendly view, but you can add your vote to https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/4291175-make-it-possible-to-print-calendar
Cliff
MemberI did a one-time import and it worked as expected:
Might it be accidentally ignored: https://cl.ly/0f2Y2y2t2X0J ?
If its not in your list of Ignored, please try importing it as a one-time manual import.
Please let me know what you find out.
Cliff
MemberYou might want to use one of the action hooks and output wp_dropdown_categories() where you want it.
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Please let me know if you have any follow-up questions on this topic.
Cliff
MemberI think you’re asking about why the link from your event description isn’t hyperlinked in the Event List View.
This is because links are stripped from excerpts, and Event List View is displaying the excerpt.
https://theeventscalendar.com/the-trouble-with-excerpts/ and https://theeventscalendar.com/under-the-hood-filtering-excerpts-events-calendar/ may shed some more light on the issue.
January 24, 2018 at 12:59 pm in reply to: getting "out of installs" message on local computer #1435081Cliff
MemberGotcha. I’ll pass that along to the developers.
Cliff
MemberThanks for confirming. Have a great rest of your week.
January 24, 2018 at 12:52 pm in reply to: Show only particular category in "Related Events" #1435068Cliff
MemberYour screenshot of the Event Categories didn’t show London so I was curious if maybe it was a parent or child category and therefore in the mix.
However, I think the issue is that your events also have Post Tags. Try this snippet to use only Event Categories in the related events logic:
https://gist.github.com/cliffordp/6a66affeab8ac57d7ceea942f8c417ff
Please let me know how this goes for you.
Cliff
MemberHi. Sorry you’re experiencing this.
This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your site.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
January 23, 2018 at 9:32 pm in reply to: Organizer not receiving notifications for tickets purchased. #1434317Cliff
MemberHi. I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/6118326-notify-event-organizer-of-ticket-purchase-or-rsvp
Please do add your vote there.
This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
Also, that link currently includes a code snippet that may accomplish what you’re wanting even though not officially provided by our plugins.
Please let me know if you have any follow-up questions on this topic.
Cliff
MemberHi. Our plugins don’t have this functionality.
If you’re using an event duplicator or post duplicator to accomplish this, it’s not a solution provided by us.
Additionally, there’s no way to copy tickets from one event to another. At this time you can only move tickets (not copy): https://theeventscalendar.com/knowledgebase/moving-tickets/
I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3825421-reusable-ticket-defaults-profiles-as-per-venues-a
Please do add your vote there.
This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
Thank you.
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