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January 23, 2018 at 9:26 pm in reply to: Remove year from function tribe_events_list_the_date_headers() #1434313
Cliff
MemberHi. Are you wanting to hide the Year sitewide or only within these headers?
January 23, 2018 at 9:23 pm in reply to: getting "out of installs" message on local computer #1434312Cliff
MemberHi, Helen.
We have this help article on the topic: https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/
I also sent on the request to our development team for their eventual review.
Could you please clarify what you mean by “signing in as localhost”?
Cliff
MemberHi, Marcus.
Thanks for the screenshot and links.
That does not come from our plugins.
I’d suggest switching to a default theme like Twenty Seventeen. If that doesn’t make it go away, disable your plugins until you figure out which one is causing it.
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your site.
Please let me know what you find out.
Cliff
MemberHi, Matt.
Although a bit of a misnomer, please check the box at wp-admin > Events > Settings > General > “Use Javascript to control date filtering”
There was also a new update released today (https://theeventscalendar.com/maintenance-release-for-the-week-of-22-january-2018/) that may affect how this works.
Please let me know what you find out.
Cliff
MemberHere’s a screenshot of how it appears on my testing site: https://cl.ly/2Z1N3V3o3C3R (no audio)
Could you please send me a link to your site when in Testing for Conflicts Mode (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins)?
Of course, we always recommend restorable database and file backups and doing requested changes on a staging site before modifying anything on your site.
Cliff
MemberHi, David.
I updated to the latest versions of all our plugins (https://theeventscalendar.com/maintenance-release-for-the-week-of-22-january-2018/) and couldn’t reproduce this issue.
Could you please try on our latest versions?
If it’s still happening for you, I’d suggest following these recommended troubleshooting steps for your own site:
Please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Of course, we always recommend restorable database and file backups before modifying anything on your site.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
January 23, 2018 at 8:46 pm in reply to: Help adding my 3 sites to the business account for Events Calendar Pro #1434302Cliff
MemberSure thing. I processed your refund for Events Calendar PRO.
Could you share any specifics of what needs weren’t met to help us improve?
Cliff
MemberThanks for your understanding.
Cliff
MemberCould you please send a screenshot of your PRO Additional Fields settings and explain how you’re outputting the Minutes Agenda on your Events List View?
Cliff
MemberSorry but video 3 is only 59 seconds long…
Cliff
MemberGlad to hear it. Thanks for your effort here.
Please open a new thread, linking to this one, if this issue happens again in the future.
Cliff
MemberReally the solution is to update our Isotope version so we can use https://isotope.metafizzy.co/layout-modes/fitrows.html
Another alternative is to use Flexbox.
Either way, there’s no CSS I know of that can override the Isotope we use at this moment. You could dequeue ours and add your own but that’s outside per our Scope of Support / Terms.
Again, we’ve got it logged internally to eventually fix, but I don’t have a better solution for you at this time.
Cliff
MemberThanks for the responses. Is there anything more we can help with at this time?
Cliff
MemberBecause your single event template isn’t the default, you might be using a theme that has some Template Overrides or some custom code that’s already affecting this.
Please switch to the Twenty Seventeen theme and see if you get the same list of Related Events as you are now. If you are, please send a screenshot of your wp-admin list of Event Categories so I can see the parent/child relationships.
Cliff
MemberSorry I missed that part… that’s actually how it already works by default. It takes into account both Tags and Event Categories.
Is this not how it’s working on your own site with your custom coding removed while using the Twenty Seventeen theme?
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