Home › Forums › Calendar Products › Events Calendar PRO › Error in a File?
- This topic has 4 replies, 3 voices, and was last updated 6 years, 3 months ago by Cliff.
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January 21, 2018 at 7:38 am #1431773MarcusParticipant
Hello,
I have just noticed that with me on the page the / * * / – characters are printed in plain text. In the top left corner.
Apparently they come from the events calendar pro.
How can I eliminate it?
January 22, 2018 at 5:26 pm #1433063CliffMemberHi, Marcus. Thanks for the screenshot.
I visited your site but didn’t see stray text appearing in the upper left corner.
Are you still experiencing the issue?
If yes, this isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Of course, we always recommend restorable database and file backups before modifying anything on your site.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
January 23, 2018 at 12:31 am #1433234MarcusParticipantHello Cliff!
I deactivated all plugins and activated them again. Now the error does not seem to occur anymore
January 23, 2018 at 8:19 pm #1434282CliffMemberGlad to hear it. Thanks for your effort here.
Please open a new thread, linking to this one, if this issue happens again in the future.
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