RSS feed to Mailchimp lost

[Lars]

Hi,
The last weeks the RSS-feed has changed. I have the last year picket up this feed to Mailchimp:
https://www.commonnorge.no/arrangementer/
The code has been |FEED:https://www.commonnorge.no/arrangementer/feed/%5B$count=12,$content=titles%5D| and this has worked great until the last 2-3 weeks. I am perfectly able to pick up the feed from https://www.commonnorge.no/ so it looks like the problem is in https://www.commonnorge.no/arrangementer/
I have tried to remove the $count and $content tags, but it gave no results
It looks like the feed just lists the events this month, and that Mailchimp does not regocnise the Events Calendar RSS feed, but recognises the standard WordPress RSS feed.
Please advice.

[Lars]

So we have another site with the same setup, and that works: |FEED:https://www.dynug.no/arrangementer/feed/%5B$count=12,$content=titles%5D|

I just updatet the Events Calendar plugins there as well, so everything is at the newest version. That didn’t help at all.

[Cliff]

Hi, Lars. Are you saying dynug.no is running the latest versions of everything, commonnorge.no is as well, and the two sites are operating differently?

[Lars]

Yes. I have not added other plug ins the last month since the issue arose, and I have not altered the CSS that formats the calendar. I have just run things as normal, and now it works on one site and not on the other.

Both sites run the same version of wordpress, of Generate Press Theme and of Events Calendar and Events Calendar Pro.

[Lars]

Just to be clear:
1. I have access to the main feed at http://www.commonnorge.no/feed/ and can import and format that in MailChimp
2. I have access to the spesific feed at dynug.no/arrangementer/feed and can import and format that in MailChimp

I have tried to switch to Twenty Seventeen and back with no results. I have also tried to turn off litte used plug ins (including Eventbrite etc) but to results.

There are of course more plug ins at commonnorge.no than in dynug.no, as the site is more complex.

So I’m looking for than one thing/plugin/css/whatever that has caused this…

[Cliff]

https://wpshindig.com/events/ is our demo site

https://wpshindig.com/events/feed/ works there.

I’d recommend trying your URLs on that site and see if this works by default.

I’d also double-check you don’t have any custom code on your site for things like “count” or “content” URL query arguments. My hunch is those aren’t arguments we’d build in support for.

[Lars]

Hi,

I don’t understand what you want me to do. As I have said, this problem apparently just arose and I have to clue as to what triggered them.

I have already espablished that the feed on dynug.no works with mailchimp, and that the feed on commonnorge.no works fine to pick up news. It’s the feed from the events at commonnorge.no that just won’t work. If you look at http://www.commonnorge.no/arrangementer/feed/ you get just the first two events, and in mailchimp the message is No RSS items found.

This is the CSS I have used all along, both on commonnorge.no and dyngug.no :

span.wpcf7-list-item { display: block; }

/** Place a border around the entire widget */
.tribe-events-adv-list-widget {
border: 0px solid black;
}

/** Change the widget title colour and size */
.tribe-events-adv-list-widget h2.widget-title {
color: blue;
font-size: 30px;
}

/** Set of rules that change the colour of the date markers from dark grey to red */
.tribe-events-adv-list-widget .list-date .list-dayname {
background: #fff;
color: #666;
padding: 2px;
font-size: 8px;
text-transform: uppercase;
width: 100%;
text-align: center;
display: block;
box-sizing: border-box;
-moz-box-sizing: border-box;
-webkit-box-sizing: border-box;
}

.tribe-events-adv-list-widget .list-date {
background: #1e73be;
}

/** This rule works with the previous one, but specifically targets the day of the week */
.tribe-events-adv-list-widget .list-date .list-dayname {
color: #1e73be;
}

/** This rule underlines and changes other event title properties */
.tribe-events-adv-list-widget h2.entry-title a {
display: inline-block;
text-decoration: underline;
transform: rotate( -2deg );
}

/** This rule changes the colour of the event date/time information */
.tribe-events-adv-list-widget div.duration {
color: #1e73be;
}

/** Bakgrunnsfarge på featured event */
.tribe-event-featured {
background: #1e73be;
}

Again, all this worked fine until a few weeks back,

[Lars]

Hi,

So I’m still waiting for a reply on mye last post. Now that the two events in january is over, all events are gone in the feed: http://www.commonnorge.no/arrangementer/feed/, but they are still in the page http://www.commonnorge.no/arrangementer/. I have tried to look at the events, but I can see no obvious reason for this.

Do you have any idea where I can start looking for a solution?

Please advice.

[Cliff]

Hi. So sorry my long outage wasn’t covered by another team member.

I visited http://www.commonnorge.no/arrangementer/feed/ just now and this is what I see: https://cl.ly/0Z2w2636450A

Is this different from what’s picked up by your own feed reader?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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