[Cliff]

@lmburford, please do create your own separate topic so we can address your issue as well.

Thank you.

[Cliff]

Stuart, as you know from the other forum thread you linked to, this is a confirmed bug when using Skeleton Styles, but your System Information Report shows you’re using Tribe Events Styles, which is not confirmed.

Please leave it at Tribe Events Styles but change your “Events template” to “Default Events Template” and see if that solves the issue for you.

Please let Geoff B. know what you find out.

[Cliff]

Adam, thanks for your troubleshooting efforts and detailed report.

I was able to reproduce the issue when switched to Skeleton Styles on Twenty Seventeen theme.

I’ll pass along your report to our developers.

Others, if you have this issue and do NOT have wp-admin > Events > Settings > Display tab > “Default stylesheet used for events templates” set to Skeleton Styles, then please follow the Testing for Conflicts steps I provided in my initial reply to this thread.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Stuart, thank you for creating your own thread. Please continue your discussions there, as this thread was started by Adam.

Thank you for your understanding with our processes and for your efforts helping us determine the cause of this.

[Cliff]

Neil, sorry for the multiple frustrations this has caused you.

I’d suggest trying to import a single Facebook event (a URL like facebook.com/event/12345) and see if that works well enough for you (it should, since the issue here was with scheduled, not one-time, imports).

If it does, maybe try importing a new Facebook feed on auto-import, even if it’s not something you actually want in your calendar (you could set these events to import to a “temp-before-delete” category and be in “Draft” status), just to test the scheduled importing.

If all that works nicely, cross fingers and hope the stuff you actually want to import does too. (Of course, we always recommend restorable database and file backups before modifying anything on your site.)

Please let me know how this goes for you.

[Cliff]

Thanks for that screenshot.

I’d suggest deleting your license key, saving, refreshing the page, re-entering it, saving, and see if that solves it for you. Note: it should also appear in your System Information Report at wp-admin > Events > Help > System Information section > “INSTALL KEYS” section of the report.

If it’s not listed there, something’s not right.

===

However, I suspect that won’t solve the issue for you (but it’s something quick and easy to try)… so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please re-share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

If that still doesn’t work for you, maybe try changing your language to English (since I saw in your SysInfo that it looks to be Russian?)

Let us know what you find out.

Thanks.

[Cliff]

Gotcha. In that case, I’d suggest following these recommended troubleshooting steps for your own site:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please re-share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Excellent! Thanks for letting us know.

Have a great rest of your week.

[Cliff]

Excellent!

Thanks for the help, Shadi!

[Cliff]

Please provide a link where I can see the type of button you wish this to work/act like (including hover), and I’ll see what I can come up with.

[Cliff]

I understand.

Assuming all goes well, I’d guess a fix for this should be released within 2-3 weeks. Again, no guarantees.

[Cliff]

Michael, that link was to answer @ilardo. Please disregard the link from my most recent reply.

If you were asking about a different link, please let me know.

[Cliff]

@ilardo,

Please go to https://theeventscalendar.com/support/forums/users/ilardo/subscriptions/ and click the “X” next to the topic(s) you wish to unsubscribe from.

If you end up needing additional assistance with this, please create your own separate/new thread.

Thank you.

[Cliff]

Hi, John.

Sure enough, I am experiencing the same when testing on the latest version of our plugins and of Divi theme.

It’s because our plugin’s adding CSS with more specificity, targeting #tribe-events .button

You can see the applicable CSS code here: https://github.com/moderntribe/event-tickets/blob/4.4.2/src/resources/css/rsvp.css#L253-L274

I’m not sure how we could change that to have less specificity in the event a theme or another plugin adds styling for a button element.

Unfortunately, it looks like you’ll need to override that with your button-like CSS.

Please let me know how this goes for you and if you have any specific ideas about our CSS code.

Thanks!

[Cliff]

Hi, Joe.

Thanks for your interest in our plugin suite.

It sounds like you’re exactly asking for our Filter Bar add-on, which has country and state/region filtering already built in!

Also, our free/core The Events Calendar plugin creates one master calendar, but you can create the appearance of multiple calendars by using Event Categories.

Examples:

• main/master calendar where all the site’s events appear: http://wpshindig.com/events/
• WP Meetups category calendar: http://wpshindig.com/events/category/wp-meetups/
• Learning category calendar: http://wpshindig.com/events/category/learning/

There are additional methods and documentation at our Can You Have Multiple Calendars? KB article.

With Filter Bar (screenshot of its settings), it can generate links for you to bookmark if you want, like http://your-site-com/events/?tribe_state=975

You could make note of that URL and then, on your homepage or elsewhere, build your own menu or buttons to let them select the State they live in (or country, etc)

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Author]

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