[Cliff]

Hi, Robert.

Thanks for your detailed report. I visited your site, and I believe you’re experiencing one of our confirmed bugs, which is as follows:

• do not have Pretty Permalinks (i.e. have default/plain/ugly permalinks)
• make sure Month is not the default calendar view

Therefore, I’d recommend you enable Pretty Permalinks and/or change your Default View to be Month View at wp-admin > Events > Settings > Display tab.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Thanks for your detailed report, Eric.

This is a known bug. I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Thanks for acknowledging, Adam.

Have a great weekend.

[Cliff]

Excellent. Thanks!

[Cliff]

Sorry, but I’m unclear what you’re referring to when you say “pixel”

If you share an annotated screenshot or video screen capture, it might help communicate what you’re seeing and what exactly the issue is.

[Cliff]

Thanks.

1)

I tested this one, which is from https://theeventscalendar.com/knowledgebase/changing-the-height-of-the-eventbrite-tickets-iframe/, and it worked as expected.

2)

The section you had commented out is from an old version of the snippet now available at https://theeventscalendar.com/knowledgebase/moving-the-eventbrite-tickets-box/, which was recently updated.

I tested the version there now and it worked in combination with the first snippet.

Please try this and let me know how it goes for you.

Thank you.

[Cliff]

Nathan, I’ve tried to follow along here, but I feel like I’m not clear exactly what your issue is.

Please confirm if your issue is that if a site visitor clicks the “Confirm RSVP” button with quantity of 1–and only clicks that button once–that it actually goes through multiple times, as if they repeated this checkout process for a single quantity ticket multiple times?

If yes, are you also having additional, separate issues?

[Cliff]

Eileen, I’m sorry but I don’t believe I’m understanding your question. How is a license key issue related to the screenshot you shared in the initial message? (They don’t appear to be related in any way.)

Please re-state the core issue you’re wanting help with — is it that error message is causing issues on your site, or that you’re concerned about messages in wp-admin about licensing?

Thanks very much.

[Cliff]

Do you also have things set to “Draft” status? If yes, then I was able to replicate that behavior. Here’s a video of how I experienced this: https://cl.ly/0P1l1z0b0y47

I tested with Pending Review and Published statuses and those both worked as expected.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi, Daniel.

Sometimes things will take some trial-and-error to figure out exactly the way things need to work for your specific use case. I’d suggest using a staging/development site to test things out on a copy of your production site before running it on your production site.

However, I can say that our CSV import functionality, even for tickets, will not create WooCommerce orders.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Thanks, Nick.

I was able to replicate this (although I didn’t test specifically for 132 events).

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

I’m sorry I didn’t notice this the first time. The issue is that

tribe_event_inline id="rock-the-ballet"

must be a number, not a slug, like this:

tribe_event_inline id="4889"

Please let me know how this goes for you.

[Cliff]

Mary, please visit this other user’s past thread and let me know if that helps at all.

[Cliff]

Great troubleshooting!

If you use Divi without a child theme, does Photo View work for you?

[Cliff]

Riccardo, I’m sorry but we can’t help with implementing such customizations, especially with a non-default WordPress theme (like Twenty Seventeen).

[Author]

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