Import Tickets and assign them to Woocommerce orders

[Daniel]

We have a list of people that we wish to purchase tickets for and, have them receive email notifications. The current solution is to purchase tickets on their behalf and fill out the additional fields on the ticket then complete the billing address and email address before finally applying a coupon code to cover the cost of the tickets.

We’re looking for a way to import tickets from a spreadsheet perhaps where the individual orders for tickets can be placed and assigned to the users appropriately. Do you have a plugin that can help with this?

Thanks,
Michael.

[Cliff]

Hi, Daniel.

Please reference https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/ and let me know if you have any follow-up questions.

[Daniel]

That looks like we’re on the journey, thanks for the link however, I’m struggling with the relationship between events and tickets. I’ve added tickets to a page and that seems to create a sort of hidden event – it doesn’t show up on the calendar, nor the ticket events list.

1. Should I be creating an event?

2. How do I map CSV columns to the additional fields in the tickets?

3. How do I import the items so that they create individual orders in woocommerce for each ticket.

Lastly, let me know if you offer a one-on-one support option, perhaps at an hourly rate, I’d be happy to invest! Thanks.

[Cliff]

Hi, Daniel.

Sometimes things will take some trial-and-error to figure out exactly the way things need to work for your specific use case. I’d suggest using a staging/development site to test things out on a copy of your production site before running it on your production site.

However, I can say that our CSV import functionality, even for tickets, will not create WooCommerce orders.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

Please let me know if you have any follow-up questions on this topic.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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