Photo View Broken in Latest Update

[Stuart]

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/isotope-changes-are-breaking-photo-view/

[Stuart]

I have just downgraded to version 4.4.1 and the broken photo view has been fixed.
It seems that others are having issues with this latest update too and I look forward to a working update.

[Geoff B.]

Good evening Stuart and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the photo view issues you have experienced with the latest update.
I would love to help you with this topic.

We did indeed update Isotope during that release, perhaps this is related.
In any case, I would like to pinpoint the issue with your collaboration if you don’t mind.

Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

Best regards,

Geoff B.

[Stuart]

This reply is private.

[Cliff]

Stuart, as you know from the other forum thread you linked to, this is a confirmed bug when using Skeleton Styles, but your System Information Report shows you’re using Tribe Events Styles, which is not confirmed.

Please leave it at Tribe Events Styles but change your “Events template” to “Default Events Template” and see if that solves the issue for you.

Please let Geoff B. know what you find out.

[Stuart]

Hi Geoff,

Sorry for the delay but I had a couple of sites that went live last week. One of them being the dev site you saw. At present, we are running with the previous version of TEC 4.4.1 which is fine. There are instructions for it to not be updated!

I followed Cliff’s suggestions on a local dev site with no success. I tried all the different stylesheet and template options, but no luck.

The only thing I did notice, when I reverted the Pro part of the plugin back to the previous version (4.4.1), the layout was fine. This was with the free part at 4.4.2.

[Geoff B.]

Good evening Stuart,

Thank you for writing back and for running these tests.
It is unfortunate that these were not met with better success.

I also conducted a few tests on my end with your theme.
What I did is that I disabled your theme overrides by temporarily renaming your /tribe-events/ folder to /z_tribe-events/.

The result is that the view works properly.
This leads me to believe that you might have to review and update your template customizations.

It is a bit cumbersome, but I would compare your files to the latest ones (from 4.4.2) to see where the updates are required.

Let me know how that goes.

Best regards,
Geoff B.

[Stuart]

Thanks Geoff,

Taking the customisations of tribe-events out of the mix got everything working again. I will go through and make my changes based on the latest version, and be back in touch if needed.

Case closed!

[Geoff B.]

Good afternoon Stuart,

I am glad this was useful to you.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

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