Victor

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Viewing 15 posts - 2,956 through 2,970 (of 5,398 total)
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  • in reply to: "Merge duplicate events" button not working anymore #1367869
    Victor
    Member

    Thank you Oliver! We’ll keep you posted!

    in reply to: Currency sign now allways on the back of the price #1367866
    Victor
    Member

    Hey Hans!

    Thank you for the kind words! 🙂

    I’m glad to know it’s now working fine for your site. Thanks for following up to let us know about it.

    Regarding the space and decimals issue, could you please share a link with us to where we can see that issue? I will have a closer inspection to see if it’s something we should also address.

    Let us know about it.

    Best,
    Victor

    in reply to: * Required image #1367864
    Victor
    Member

    Hi Rob!

    Glad to know it’s working now.

    Regarding the ‘(required)’ text, this is something you will have to add via a template customization of the image.php template file located at /wp-content/plugins/the-events-calendar-community-events/src/views/community/modules/

    The “Event Image” title being underlined is also something that will require custom coding as it does not make use of the same validation system as the event title and description.

    To learn more about how to customize our templates please refer to our themer’s guide > https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if you have any follow up questions and I’d be happy to help.

    Best,
    Victor

    in reply to: Google Maps not showing – No errors in console #1367836
    Victor
    Member

    Hi Cheryl!

    Thanks for sending over the themes. I do have ACF Pro to test it.

    I could not reproduce the issue in my own local installation, but having a closer look at your site I found that the gmap div container has a wrong id assigned, which causes the map to not render. See below:

    You should check the map.php template file located at /wp-content/plugins/the-events-calendar/src/views/modules/ That is where the id is assigned to the container with the map $index variable.

    I hope that helps you locate the conflict! Let me know how that goes.

    Best,
    Victor

    in reply to: shortcode for tribe_events view="photo" #1367816
    Victor
    Member

    This reply is private.

    in reply to: List single events above recurring events in list view #1367786
    Victor
    Member

    Hi Glyn!

    Thanks for reaching out to us! Let me help you with this topic.

    By default, the events should be ordered by their event start date/time in the list view. Are you experiencing something different? If so, this could be an issue, so please point us out to a link where we can see that happening.

    You can create custom lists using the tribe_events shortcode > https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

    If you want to further customize the templates, you can do so by following one of the methods provided in our themer’s guide > https://theeventscalendar.com/knowledgebase/themers-guide/

    Let us know about it and if you have any other questions.

    Best,
    Victor

    in reply to: Multi Day Events Question #1367781
    Victor
    Member

    Hi Kevin!

    Thanks for getting in touch with us! Let me help you with that.

    I think what you are looking for is setting up a recurring event. The only caveat of recurring events is they do not support tickets.

    We have set Start/End Date and time but when we export the event into ical, it lists the start time on the start date and the end time on the end date. We need it to populate each day with the start/end time.

    I’m not sure I understand this entirely. Could you please give an example of a course you want to set up (dates and times) and the type of tickets you need to sell for those courses?

    This will help me figure out a way to achieve what you are looking for.

    Thanks,
    Victor

    Victor
    Member

    Hi Lige!

    No problem at all. Thanks for sending out the links.

    I can see it triggers a consoler error when trying to navigate through the calendar. Could you please try switching to a default theme like twenty seventeen and see if any changes? If nothing changes, then please proceed with the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/. This will help us narrow down the problem and see if there are any theme/plugin conflicts involved.

    Let us know how that goes.

    Thanks,
    Victor

    in reply to: Ticket_ID per each product of an event #1367757
    Victor
    Member

    Hi Joffrey!

    I will reach out to the team to see if we can come up with a snippet to have as a starting point to achieve that.

    I’ll get back to you as soon as we have something. Please hang in there.

    Thanks,
    Victor

    in reply to: Google events changes not being picked up on import #1367755
    Victor
    Member

    Hi Matthew & Kevin!

    Thanks for reaching out to us. Let me help you with this issue.

    Could you please make sure you have the right Event Update authority settings for your imports > https://theeventscalendar.com/knowledgebase/event-aggregator-import-settings/#update-authority

    If you still experience this issue with a specific setting, please let me know the setting you are having the issue with. Also, please share a link to the gCal you are importing.

    Kevin, thanks for chiming in here! You are more than welcome to follow along with this thread and make the same tests, but I will kindly ask you to open a new thread as we could be dealing with a different issue. This will also allow us to keep things separately and make sure we give the proper attention to each of your site’s settings and test results.

    When opening a new topic you can link to this thread as reference and please make sure you share your system info with us > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thanks,
    Victor

    in reply to: Events Calendar import to Outlook with automatic updates? #1367721
    Victor
    Member

    Hi Amy!

    Thanks for getting in touch with us! Let me try to help you with that.

    As you might already know, the functionality you are looking for is not built in with our plugins. Like you say, you can export .ics files from our calendar and then import it in your Outlook calendar, but this is a process that will have to be done manually.

    Automating this process could likely be done somehow, but would definitely require custom coding. I’m not very familiar with Outlook’s capabilities, but you might see if it can receive a subscription to an RSS feed, in which case you might want to have a look at the following article regarding The Events Calendar RSS Feed > https://theeventscalendar.com/knowledgebase/events-rss-feed/

    I hope that helps! Let me know if you have any follow up questions.

    Best,
    Victor

    in reply to: Page not Found Error on recurring Events #1367707
    Victor
    Member

    Hi Gene!

    Thanks for getting in touch! Let me help you troubleshoot that issue.

    I could not see the 404 errors in your site. Did you manage to solve this issue?

    If not, please share a link to the pages you are getting the 404 errors.

    Also, this can be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

    Please let us know about it.

    Thanks,
    Victor

    in reply to: Print Friendly Monthly Calendar View? #1367699
    Victor
    Member

    Hello Michael!

    Thanks for reaching out! Let me try to help you with that.

    There is no built in way to achieve what you are looking for, but I did found a code snippet from Cliff that will add some css styles for a more print-friendly version of the month calendar. You can tweak it to suit your needs.

    Try placing the following snippet into your theme’s functions.php file:

    https://gist.github.com/cliffordp/edec7dff1e2d92333682759d0b8de7de

    If you want to add a print button, you can do so by customizing the month templates using one of the methods described in our themer’s guide > https://theeventscalendar.com/knowledgebase/themers-guide/

    Additionally, I found an article out there that explains how to add a print button > https://www.thoughtco.com/how-to-add-a-print-button-4072006

    I hope that helps! Let me know if you have any follow up questions and I’d be happy to help.

    Best,
    Victor

    in reply to: Community Submission Form Messed Up #1367670
    Victor
    Member

    Hi Antar!

    Thanks for getting in touch with us! Let me help you with this issue.

    Besides the look of the form, does the form work properly?

    Could you please see if there are any console errors by inspecting the page? We have an article that explains how to do that here > <u>https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/</u&gt;

    Also, this could be related to a minification problem. Are you minifying our plugins scripts/styles? If so, try disabling the minification and see if anything changes. Here’s a good article that explains the minification problem with our plugins > https://theeventscalendar.com/knowledgebase/problems-with-minification/

    Let me know how that goes.

    Thanks,
    Victor

    in reply to: Time filter not working #1367661
    Victor
    Member

    Hi Rob!

    Thanks for getting in touch with us! Let me help you with that issue.

    I tried reproducing the issue you are having in my own local installation and it shows fine for me. This can be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

    When coming back, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

    Thanks,
    Victor

Viewing 15 posts - 2,956 through 2,970 (of 5,398 total)