Help Desk

Time filter not working

  • Posts: 2 Topics: 2
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    Hi,

    We’re building a website with events using your plug-ins and most of it is working great. Except one filter, time, that isn’t showing any results. It doesn’t matter what time I use in the events or wat time I choose in the filter, it just doesn’t show any events when I use one of the time filters.

    Is this some kind of bug or am I doing something wrong?

    Please let me know!

    Thanks

    Posts: 5454 Topics: 13
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    Hi Rob!

    Thanks for getting in touch with us! Let me help you with that issue.

    I tried reproducing the issue you are having in my own local installation and it shows fine for me. This can be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

    When coming back, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

    Thanks,
    Victor

    Posts: 2 Topics: 2
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    Posts: 5454 Topics: 13
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    Hi Rob!

    It’s great to know you could solve the issue. Thanks for letting us know about it.

    I’ll go ahead and close this, but feel free to open a new topic if anything comes up and we’d be happy to help.

    Best,
    Victor

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