Victor

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Viewing 15 posts - 2,971 through 2,985 (of 5,398 total)
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  • in reply to: Pin to top (list view) #1367612
    Victor
    Member

    Hi Greg!

    Thanks for getting in touch with us. Let me help you with that topic.

    What Courtney suggested is a way you can use the tribe_events shortcode to only show featured events. Unfortunately, there is no built in way to accomplish what you are looking for.

    You could achieve that but would involve some custom coding. As a reference, you can use one of the methods described in our themers guide to accomplish that > https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if you have any follow up questions and I’d be happy to help.

    Best,
    Victor

    in reply to: shortcode for tribe_events view="photo" #1367601
    Victor
    Member

    Hi Luca!

    Thanks for getting in touch with us! Let me help you with that topic.

    The Number of events to show per page can be set under Events > Settings > General tab.

    There is no built in option to alter the number of characters to display, but depending on the view you want to modify this, you could customize our templates by one of the methods described in our themer’s guide > https://theeventscalendar.com/knowledgebase/themers-guide/

    I hope it helps! Let me know if you have any follow up questions and I’d be happy to help.

    Best,
    Victor

    in reply to: "Merge duplicate events" button not working anymore #1367548
    Victor
    Member

    Hi Oliver!

    I’m sorry for the confusion. Thanks for clearing that out.

    I’ve been able to track down the bug report for this issue, so I linked this thread to it. We’ll notify you once a fix is released in a future maintenance release of our plugins.

    My apologies for the inconvenience and thank you for taking your time to report this.

    Best,
    Victor

    Victor
    Member

    Hi Jeremy,

    I’m sorry your are experiencing that issue.

    We are fairly limited in how much support we can give for customizations like that. That said, we always like helping out and at least point our users into the right direction as much possible.

    What happens if you remove the template override for the venue page? Does it show the default venue template?

    If it does, could you please send us a copy of the template override in a private reply? I’ll try to see if I can spot the problem from there.

    Also, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

    Thanks,
    Victor

    in reply to: Recurring events from Facebook don't import correctly #1367534
    Victor
    Member

    Hello Samuel,

    I’m sorry for the confusion here. I did not understand correctly the issue you were reporting. Let me try to explain this better.

    We currently do not support importing recurring events, meaning they won’t be a recurring event for your site to be edited with Events Calendar PRO’s built in functionality > https://theeventscalendar.com/knowledgebase/pro-recurring-events/.

    However, you should be able to import recurring events as single events. But, after a few tests I have found there is currently a bug while importing recurring events from Facebook, where it does not import every instance, but gets the first instance start date and last instance end date for one event.

    I have just logged a bug report for this issue so it will be addressed in a future maintenance release of our plugins. We cannot commit to a date for this, but I have linked this thread to the bug report so we will notify you as soon as a fix is available.

    I apologise for the inconvenience and we’d appreciate your patience while we work on this.

    Best,
    Victor

    in reply to: Event Aggregator Not Importing Properly After Updating #1367500
    Victor
    Member

    Hey Brandon!

    Glad to know it worked out for you! Thanks for letting us know about it.

    I’ll close this now, but feel free to open a new topic if anything comes up and we’d be happy to help 🙂

    Cheers,
    Victor

    in reply to: Filter bar not visible #1367496
    Victor
    Member

    Hi Stefan!

    Glad to know it works for your site. Thanks for following up to let us know about it.

    I understand your situation with using the shortcode. You might want to try selecting a different Event Template by going to Events > Settings > Display tab. Depending on your theme, you might be able to see other templates available and use the one with the sidebar.

    As you marked this Resolved I’ll go ahead and close it, but don’t hesitate to open a new topic if anything comes up and we’d be happy to help 🙂

    Best,
    Victor

    in reply to: Google Maps not showing – No errors in console #1366927
    Victor
    Member

    Hi Cheryl!

    Thanks for confirming that.

    Could you please share a copy of your theme in a private reply? I will try to reproduce this issue in my own local installation to see if I can find the source of the problem.

    Thanks,
    Victor

    in reply to: Change Beginning Start Date – Week Widget #1366922
    Victor
    Member

    That’s great to know Jeff! Thanks for following up to let us know about it.

    I’ll close this now, but feel free to open a new topic if anything comes up and we’d be happy to help!

    Have a great weekend!
    Victor

    Victor
    Member

    Hi Kyle!

    Glad to know you could solve the issue! Thanks for following up to let us know about it.

    I’ll close this now, but don’t hesitate to open a new topic if anything comes up and we’d be happy to help!

    Have a great weekend!
    Victor

    in reply to: Publish Events from calendar to Facebook #1366915
    Victor
    Member

    You are welcome Ginnie!

    Since you marked this resolved I’ll go ahead and close it, but don’t hesitate to open a new topic if anything comes up and we’d be happy to help.

    Have a great weekend!
    Victor

    in reply to: Events that span months do not display in second month #1366912
    Victor
    Member

    Hello!

    Just wanted to share with you that a new maintenance release (for the Week of 16 October 2017) is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-16-october-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: All-day event lasting several days #1366911
    Victor
    Member

    This reply is private.

    in reply to: Multi-day event not showing up on calendar #1366910
    Victor
    Member

    Hello!

    Just wanted to share with you that a new maintenance release (for the Week of 16 October 2017) is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-16-october-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Recurring Event issue in calendar view #1366909
    Victor
    Member

    Hello!

    Just wanted to share with you that a new maintenance release (for the Week of 16 October 2017) is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-16-october-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

Viewing 15 posts - 2,971 through 2,985 (of 5,398 total)