Multi-day event not showing up on calendar

[Pascha Apter]

I have a multi-day event running from September 29 – October 8. The event is called “Art Along the Lake: Fall Studio Tour”. If you go back to the month of September it shows up on the calendar:

https://www.visitcookcounty.com/events/2017-09/

But if you are viewing the current October calendar, it does not show up:

https://www.visitcookcounty.com/events/

Yet, if you click on the day it shows up in the event listing for that day!

https://www.visitcookcounty.com/events/2017-10-05/

• This topic was modified 8 years, 6 months ago by Pascha Apter.

[Pascha Apter]

I found a workaround for now, I just set the start date to October 1 since it is now October and the event does not necessarily need to be displayed still for the September dates. It seems that the bug has to do with a multi-day event overlapping two different months. So if you have a multi-day event that starts in September and ends in October, the October calendar will not display probably because the start date is in September…?

[Jennifer]

Hi Leif,

Thanks for reaching out! You’re right, this is a known bug that affects multi-day events spanning into the next month, but the good news is that we should have a fix out soon! I’ve attached this thread to our internal ticket, so as soon as the fix is released, you’ll be notified here.

I’m sorry for the inconvenience, but thanks for your patience as we work on getting this resolved! If you have any questions in the meantime, please let me know.

Thanks,

Jennifer

[hdsouth]

I am having the same issue too. Please let us know when its fixed. Thanks

[Jennifer]

Hi Ginnie,

I’m sorry you’re running into this issue as well, but we will post an update here as soon as the fix has been released!

[Pascha Apter]

Any updates on this?

[Jennifer]

Hi Pascha,

I just checked the internal ticket for this, and it looks like it’s currently in QA, which means it should hopefully be released here shortly. This thread is linked to that internal ticket, so as soon as it’s released, you’ll be notified here!

Thanks for your patience as we work on getting this resolved.

Jennifer

[Victor]

Hello!

Just wanted to share with you that a new maintenance release (for the Week of 16 October 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-16-october-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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