Calendar hangs when I click the link to the next/previous month

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1365340
    Kyle Smiles
    Participant

    When I view the default month view of the calendar and then I click on the next month’s or prev month’s link nothing happens it just hangs. It appears it could be a theme conflict but I have tried and tried to find it and cannot. Any help would be appreciated. Also, my site requires a login which I will provide as a private message.

    #1365341
    Kyle Smiles
    Participant

    This reply is private.

    #1365955
    Kyle Smiles
    Participant

    I need to get this resolved ASAP please.

    #1366130
    Victor
    Member

    Hi Kyle!

    I’m sorry you are experiencing that issue. Let me help you with that.

    I’m mostly sure that is being caused because the Autoptimize plugin is minifying out scripts. You don’t need to minify our plugins scripts because they are already minified.

    We have a good article that explains the problem with minification here > https://theeventscalendar.com/knowledgebase/problems-with-minification/

    Try disabling minification for our plugins and see if it changes anything. If it doesn’t, please try clearing the cache as it might also be still serving the minified scripts even after disabled.

    Let us know how that goes.

    Best,
    Victor

    #1366133
    Kyle Smiles
    Participant

    Thank you. I have tried this and did it again just to ensure and the issue remains. Other ideas?

    #1366282
    Victor
    Member

    Hi Kyle!

    I’m sorry that didn’t work.

    Please enable WP_DEBUG and WP_DEBUG_LOG. This will create a debug.log file inside the /wp-content directory.

    After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.

    Additionally, I see you have tried the following:

    • Deactivated all other plugins? Yes
    • Switched to a default theme? Yes

    Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

    If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting.

    Please let me know about it.

    Thanks,
    Victor

    #1366481
    Kyle Smiles
    Participant

    Perfect! I found the issue with some code in my functions.php. Thank you for your help!

    #1366918
    Victor
    Member

    Hi Kyle!

    Glad to know you could solve the issue! Thanks for following up to let us know about it.

    I’ll close this now, but don’t hesitate to open a new topic if anything comes up and we’d be happy to help!

    Have a great weekend!
    Victor

Viewing 8 posts - 1 through 8 (of 8 total)
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