Page not Found Error on recurring Events

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  • October 20, 2017 at 8:59 am #1366528
    Gene Wesley
    Participant

    Hi,

    We are getting Page not found error just on all the Recurring Events we have created. The others with only 1 event loads fine.
    I have tried flushing the Permalinks and it did not help.

    I tried changing the Permalinks to Plain and that worked for the recurring Events, but then when I click on the Submit an Event link
    (http://llbevents.ca/events/community/add). It says “Error 404 – Not Found”
    The document you are looking for may have been removed or re-named. Please contact the web site owner for further assistance.

    Please check. Our URL is http://llbevents.ca/

    Thank you.

    October 23, 2017 at 12:51 pm #1367707
    Victor
    Member

    Hi Gene!

    Thanks for getting in touch! Let me help you troubleshoot that issue.

    I could not see the 404 errors in your site. Did you manage to solve this issue?

    If not, please share a link to the pages you are getting the 404 errors.

    Also, this can be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

    Please let us know about it.

    Thanks,
    Victor

    October 26, 2017 at 9:51 pm #1369819
    Jeff Schneider
    Participant

    Gene, I was having the same issue but upgrading to Event Calendar 4.6.2 solved the problem

    October 27, 2017 at 7:21 am #1370021
    Victor
    Member

    Hi Jeff!

    Thanks for chiming in here! That’s a great advice!

    Hey Gene! I’m able to see from your system information that you have The Events Calendar 4.6.2. Were you able to solve the issue by updating to this version? Please let us know.

    Best,
    Victor

    October 27, 2017 at 10:36 am #1370278
    Gene Wesley
    Participant

    Hello Victor,

    Adrian is our IT Guy and he would have spoken to you, but apparently we needed to renew Events Calendar Pro for things to take effect… and that is done and all good now. Although I did renew Events Calendar (regular) also, mistakenly / early… Hopefully that can just be used when it is due later?

    Thank-you,
    Gene.

    October 30, 2017 at 5:28 am #1371309
    Victor
    Member

    This reply is private.

    November 21, 2017 at 8:36 am #1388112
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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