Help Desk

Community Events

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    • Comments
    • Updated
    • Solved Closed
      conflict with wordfence plugin

      Posted by: softwarecornwall
      Most Recent by: Jaime on 2018/01/23 at 2:50pm

      Hi We have the community events plugin but some of our users (logged in) are getting blocked by wordfence when trying to submit events when logged in through our add event form on our website http://www.softwarecornwall.org i have deactivated wordfence and t…

    • 2
    • Today
    • Solved Closed
      Need User to Register before submitting event

      Posted by: calendarsb
      Most Recent by: calendarsb on 2018/01/23 at 1:57pm

      With the event submission form there is no where for the user to enter their name and contact information. My client needs this info to be able to contact them in case they need more information. How do I make a user complete a registration before being able …

    • 1
    • Today
    • Solved Closed
      Event Permalinks change when Event Updated via Community Events

      Posted by: Karly
      Most Recent by: Karly on 2018/01/23 at 10:54am

      Hi, We are using Community Events to allow users to submit their events to us. A problem we are having is that when the user updates their event via the Community Events Submit an Event form, if the Event Title has changed, the permalink automatically changes…

    • 1
    • Today
    • Solved Closed
      Integration with Toolset Layouts

      Posted by: etcwebdiv
      Most Recent by: Victor on 2018/01/23 at 3:50am

      The issue I am experiencing is similar to the issue in this support thread from the Toolset website: https://wp-types.com/forums/topic/wp-router-placeholder-page/#post-453150 I am posting a similar question on their site, but I am wondering what if anything I…

    • 4
    • Today
    • Solved Closed
      Batch registration, and individual member accounts

      Posted by: Gabrielle
      Most Recent by: Barry on 2018/01/22 at 2:48pm

      Hi. We have a need for admins to batch register users for multiple events (fitness classes). Right now admins have to registers 10 events for one user, one by one, which is very time-consuming. Batch registration will save time. Also, does the Events Calendar…

    • 6
    • Yesterday
    • Solved Closed
      What are these links at top of submission page?

      Posted by: Kristine
      Most Recent by: Kristine on 2018/01/22 at 2:23pm

      Hi – I just bought several EC add ons, including community submissions. At the top of the page where they can submit an event, it repeats the line from the calendar: Have an event you’d like to submit? Click here! [They are already on this page, so wh…

    • 3
    • Yesterday
    • Solved Closed
      /events/community/add/ – Creates 500 Error

      Posted by: RJ Jacob
      Most Recent by: Brendan on 2018/01/22 at 2:14pm

      Clicking the link to start a Community Event (regardless of the configuration of the plugin) causes the 500 Error. WP debug.log [18-Jan-2018 13:38:57 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in /…

    • 5
    • Yesterday
    • Solved Closed
      Back-end filters doesn't work

      Posted by: Heid Waintrub
      Most Recent by: Jaime on 2018/01/22 at 11:38am

      Dear support, I have purchased some of your extensions and I seem to have some kind of bug. When I click on ‘EVENTS’ on the left vertical bar in my back-end view, I get the normal filters above all my events (published, needs review, ticketed and …

    • 6
    • Yesterday
    • Solved Closed
      Event Tags as checkboxes instead of a dropdown menu

      Posted by: Benny
      Most Recent by: Victor on 2018/01/22 at 11:20am

      In the community events edit event page, I was wondering if there was a simple way to list a limited amount of tags as checkboxes instead of the dropdown menu. The site I’m working on is already keeping the wordpress editor out of reach from the general…

    • 3
    • Yesterday
    • Solved Closed
      Need to Add content to form

      Posted by: calendarsb
      Most Recent by: calendarsb on 2018/01/22 at 10:35am

      I need to add content to the event submission form. How do I edit the form and is there a shortcode that will allow me to insert the form into any page on my website? Thanks, Amy

    • 10
    • Yesterday
    • Solved Closed
      Paypal no longer support NVP/SOAP API apps

      Posted by: Dylan
      Most Recent by: Dylan on 2018/01/20 at 5:50am

      Hi there, We are planning to use split payments in community events to pay Organisers directly from the site, however when registering for a NVP/SOAP API app, Paypal have a message saying “This portal will be permanently unavailable as of December 1, 20…

    • 7
    • 1/20/18
    • Solved Closed
      Event Image box missing from Community Create or Edit Event

      Posted by: Jeff Hubbard
      Most Recent by: Barry on 2018/01/19 at 2:54pm

      Hi there The option to add an event image has disappeared. This was user reported so not sure when it happened. The entire Event Image box is missing from Community Create or Edit Event. I am checking out possible causes from my end. This is just to ask have …

    • 4
    • 1/19/18
    • Solved Closed
      Can You Charge Users To Add An Event

      Posted by: dartsplanettv
      Most Recent by: Sky on 2018/01/19 at 9:46am

      Hi I have used your software lots of times, and purchased another pro license this morning for a new project. I know you can take a percentage of ticket prices ect with ticket plus, but what I would like to know is……… Can you charge users to…

    • 6
    • 1/19/18
    • Solved Closed
      Missing Event image box in Event add or edit forms

      Posted by: Jeff Hubbard
      Most Recent by: Jennifer on 2018/01/18 at 5:17pm

      Hi there The option to add an event image has disappeared. This was user reported so not sure when it happened. The entire Event Image box is missing from Community Create or Edit Event. I am checking out possible causes from my end. This is just to ask have …

    • 4
    • 1/18/18
    • Solved Closed
      Assign Organizer and venues to Community event creation

      Posted by: Uwe Matern
      Most Recent by: Jennifer on 2018/01/17 at 3:52pm

      Good Morning from Germany, we use already several of the TEC plugins. Next step is now the extension with the community event plugin. It’s bought, installed and tested And works fine on the first glance. We restrict the access to registered user only. B…

    • 5
    • 1/17/18
    • Solved Closed
      Community Events – Widgets Setting

      Posted by: mnguyen
      Most Recent by: Jennifer on 2018/01/17 at 1:59pm

      I have purchased The Event Calendar Pro and Community Event Plugins. I have questions How can I disable the image upload in the add events form? I have tried to change the color for featured events by using general theme, but nothing is updated after the ch…

    • 2
    • 1/17/18
    • Solved Closed
      Hard to translate

      Posted by: Rasmus
      Most Recent by: Geoff B. on 2018/01/17 at 9:57am

      Why are there so many objects in the Community Events function that can’t be translated with the PO-file? A couple of examples that I dont know where to find the translation for: • ADD NEW EVENT • VIEW YOUR SUBMITTED EVENTS • Choose a .jpg, .png, …

    • 2
    • 1/17/18
    • Solved Closed
      Error whether or not image is uploaded.

      Posted by: Jennifer
      Most Recent by: Sky on 2018/01/17 at 8:42am

      Hi, when users submit an event they receive an image error (below) regardless of whether or not they upload an image. The images ARE being sent successfully along with the event request. Help? Thank you! Jennifer Cross Note that I can’t disable all plug…

    • 4
    • 1/17/18
    • Solved Closed
      Uploading image from website

      Posted by: Heid Waintrub
      Most Recent by: Victor on 2018/01/16 at 7:01pm

      Dear support, I have purchased the community events plugin but I am having some difficulties: When a community member is uploading an image a pop-up window is opened to let him choose from his computer. Why can’t the member access the image files direc…

    • 6
    • 1/16/18
    • Solved Closed
      how to display the location on google map

      Posted by: Fation
      Most Recent by: Victor on 2018/01/16 at 6:22pm

      As you can see at https://www.evalcommunity.com/event/the-evaluators-institute-claremont-ca-program/, the Google map image is not displayed. The setting is d.pr/y6h4iY/nrEEwtl8FT Could you recommend me please how to display the location on google map

    • 2
    • 1/16/18
    • Solved Closed
      Refund required

      Posted by: genesis centre
      Most Recent by: Courtney on 2018/01/16 at 5:02pm

      Hello I just purchased your events calendar plug in yesterday, only to find out that it cannot be embedding into our existing website. This is really frustrating and something I was unable to know prior to making the purchase. It can be displayed inside the W…

    • 4
    • 1/16/18
    • Solved Closed
      Contact Information when sending an event

      Posted by: House
      Most Recent by: Jennifer on 2018/01/15 at 10:22pm

      Since our website will start accepting anonymous submissions, which would be the best way to get the contact information from the person who is submitting the event? This person may not be the organizer of the submitted event. Is there a way I can have this d…

    • 2
    • 1/15/18
    • Solved Closed
      Community Events and Nonprofit Program

      Posted by: Marc
      Most Recent by: Jennifer on 2018/01/15 at 9:28pm

      Hello, as part of your Nonprofit Program concerning Events Calendar Pro, we wonder if we could benefit the same advantage (free of charges) concerning Community Events. Last year we bought the license for Community Events, and we are very satisfied with the p…

    • 2
    • 1/15/18
    • Solved Closed
      Organizer-fields.php changes not showing on Submit Event form

      Posted by: Karly
      Most Recent by: Jennifer on 2018/01/15 at 1:44pm

      Hi, We’re experienced with making template overrides and wanted to reorder the fields that display in the Organizer meta box on the Community Events Submit an Event form. So, we copied /wp-content/plugins/the-events-calendar-community-events/src/views/c…

    • 4
    • 1/15/18
    • Solved Closed
      again, additional field for gallery

      Posted by: andrei vasile
      Most Recent by: Jennifer on 2018/01/15 at 1:24pm

      Hi in the answer here https://theeventscalendar.com/support/forums/topic/field-for-gallery/ you told me I can do it additional field for a gallery of images, using the Events Calendar Pro’s additional fields I tried but there are empty boxes, how do I bring…

    • 4
    • 1/15/18
    • Solved Closed
      Fake Title Field

      Posted by: Ian
      Most Recent by: Patricia on 2018/01/12 at 9:54am

      On our community events submission form we have chosen to ‘Allow anonymous submissions’. Now a new field has been created right above the recaptcha box. This field has the description ‘Fake Title’ – see screen shot attached. How …

    • 2
    • 1/12/18
    • Solved Closed
      custom taxonomy calendar pagination

      Posted by: College Dawson
      Most Recent by: András on 2018/01/12 at 4:45am

      Ive added a custom taxonomy and played around with some query variables and am able filter tribe_event_cat with event_audience. The problem is whe I click to see the next or previous month on the calendar the query variable for my custom taxonomy isn’t …

    • 2
    • 1/12/18
    • Solved Closed
      Replace default login form on event submission form

      Posted by: kflaphi
      Most Recent by: Sky on 2018/01/11 at 11:17am

      My site currently uses the UltimateMember plugin as a core component of our site. Currently with the community events plugin, when a user who hasn’t logged into the site and tries to submit an event through community events, the user is directed to the …

    • 2
    • 1/11/18
    • Solved Closed
      Community Events – Signoff for Users

      Posted by: Uwe Matern
      Most Recent by: Crisoforo on 2018/01/09 at 8:12am

      Good day from Germany, we want to rollout community events to a number of art event organizers to manage their events independently. They will get a user with the lowest rights and no access to the wp admin panel. They have to login first before they start to…

    • 5
    • 1/9/18

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