Help Desk

Community Events

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    • Comments
    • Updated
    • Solved Closed
      Filter not working on dates

      Posted by: Christian Spanik
      Most Recent by: Jaime on 2018/01/08 at 3:23pm

      Sorry – put this answer on an older Question concerning the same problem. Please Ignore or delete. Put my answer now on the correct post from 2018. Thx Hi Folks, concerning this problem: https://theeventscalendar.com/support/forums/topic/filter-doesnwor…

    • 5
    • 1/8/18
    • Solved Closed
      Date Picker Non-Existant?

      Posted by: Philip
      Most Recent by: Jennifer on 2018/01/08 at 8:46am

      Is there supposed to be a date picker for the “Event Time & Date” area on the public submission form? Mine doesn’t have it and it keeps submitting the wrong date no matter what I do.

    • 9
    • 1/8/18
    • Solved Closed
      Submission Form Fields Displaying Incorrctly

      Posted by: Robert Young
      Most Recent by: Victor on 2018/01/08 at 7:45am

      I am having an issue with the submission form styling. My date pickers and url are not displaying properly on the submission form. Thinking it might have been an issue with my theme, I switched to several different themes (including Twenty Fourteen) to no ava…

    • 2
    • 1/8/18
    • Solved Closed
      Posting Recurring Event on Facebook

      Posted by: rezariazi
      Most Recent by: Victor on 2018/01/08 at 7:23am

      Hi All, I am using Events Calendar Pro and Community Events products on my website and I was looking for a feature or a product that allows me to post recurring events from my website to my Facebook Page. I have checked the Event Aggregator Product and it doe…

    • 2
    • 1/8/18
    • Solved Closed
      Add User's IP Address To Submission Form Results

      Posted by: David
      Most Recent by: Jennifer on 2018/01/07 at 10:36pm

      Is there a way of adding the user’s IP address to the results email? For example, Joe Bloggs submits his event via the Community Events form and then we get an email with the details and a link so we can confirm it. Can that email also have Joe Bloggs&#…

    • 2
    • 1/7/18
    • Solved Closed
      Add input fields to community events form with ACF

      Posted by: Uwe Matern
      Most Recent by: Victor on 2018/01/05 at 5:45pm

      Good eveneing from Germany, we have the following request/idea. We plan to introduce the community events for our event organizers. We have added already a bunch of custom fields to our events which are filled and to be displayed in the front end. (e.g. art t…

    • 4
    • 1/5/18
    • Solved Closed
      All links freeze

      Posted by: Andre Klinkenstein
      Most Recent by: Jaime on 2018/01/05 at 5:07am

      by activating the events calendar plugin all links on my page are linking to a white page. I use the Stockholm theme. what can I do?

    • 4
    • 1/5/18
    • Solved Closed
      Multiple Events Delete Window

      Posted by: cesar de la garza
      Most Recent by: Crisoforo on 2018/01/04 at 6:17pm

      I just installed Community Events and I’m seeing a couple odd things (I’m seeing a theme conflict with the Buddy Boss child theme) There is a checkbox next to the add more events button, that doesn’t seem to do anything…how can I remov…

    • 2
    • 1/4/18
    • Solved Closed
      Sorting users and events

      Posted by: Shah
      Most Recent by: Brendan on 2018/01/03 at 9:57pm

      I have a few questions regarding sorting users and events through admin. I have added a plugin called recently registered to sort users by the date of registration. Did I do it right or this feature can be used without any plugin? When I sort community ev…

    • 4
    • 1/3/18
    • Solved Closed
      downgrade to single site license (not urgent)

      Posted by: reportica
      Most Recent by: Courtney on 2018/01/03 at 4:44pm

      i have a 3 site license and would like to “renew” and downgrade to a 1 site license. The expiration date is January 17 so it’s fine to answer after the holidays. Do I have to create a new purchase? If so I will ask the client to open their o…

    • 4
    • 1/3/18
    • Solved Closed
      "Add" button not working

      Posted by: Mats
      Most Recent by: Victor on 2018/01/03 at 11:27am

      Dear team, Our “add” button to the calendar is not working, and our community can not add events. We have just recently paid and updated the licence key We have updated all plugins We have deactivated the plugin and started it again We have updat…

    • 13
    • 1/3/18
    • Solved Closed
      Search by city

      Posted by: Shah
      Most Recent by: Jennifer on 2018/01/01 at 4:17pm

      Recently someone posted events from Dubai. But when I add “Dubai” in near field in search, no event shows up.

    • 2
    • 1/1/18
    • Solved Closed
      Urgent: Add event functionality

      Posted by: Shah
      Most Recent by: Jaime on 2018/01/01 at 4:54am

      https://medicalevents.com/events/community/add I get the following error message when we add event Oops, This Page Could Not Be Found! 404 Helpful Links Cart Checkout contact FAQs Future Home Home Log In Log Out Lost Password My Account Register Reset Passwor…

    • 7
    • 1/1/18
    • Solved Closed
      Hide recurring instances in community front end

      Posted by: Luke Kenny
      Most Recent by: Victor on 2017/12/29 at 4:37am

      In the Community Events front end listing, is it possible to only show the next upcoming instance of a recurring event, rather than each individual instance? Similar to selecting “Show only the first instance of each recurring event (only affects list-…

    • 14
    • 12/29/17
    • Solved Closed
      Cannot Submit Events – Login Page Loads

      Posted by: kennon
      Most Recent by: Brendan on 2017/12/28 at 10:41pm

      Recently, the submit event form for Community Events stopped appearing. Instead I just get a login page over and over, even if I attempt to log in. I’ve tried clearing cache, disabling the other plugins, and swapping back to the default theme, but it st…

    • 6
    • 12/28/17
    • Solved Closed
      required fields on event submission

      Posted by: Citizen LocalMotive
      Most Recent by: Cliff on 2017/12/27 at 7:58pm

      I am not seeing where I select what fields on the event submission form are required. I would like the Venue and Organizer to be required fields, in addition to the title, description and time and date. Is this possible? Thank you. Carolyn

    • 2
    • 12/27/17
    • Solved Closed
      License key not working after renewal

      Posted by: sledmass
      Most Recent by: Cliff on 2017/12/22 at 8:02am

      The Community Events plugin was recently renewed and when I go to the License area in the primary Events Calendar settings… the top of the screen says “It looks like you’re using The Events Calendar: Community Events, but the license keys ar…

    • 13
    • 12/22/17
    • Solved Closed
      Users can't submit photos, venues or organizers

      Posted by: spokanefavs
      Most Recent by: Jaime on 2017/12/21 at 4:27am

      Hi, new user here. Yesterday we rolled out the new calendar and users were able to upload just fine. Today, however, users can’t add a photo, venue or organizer. I deactivated all plugins and the calendar submissions still did not work. I also tried re…

    • 23
    • 12/21/17
    • Solved Closed
      Featured image on recurring event not showing up

      Posted by: Andrew Cox
      Most Recent by: András on 2017/12/18 at 1:33pm

      Hello, When I submit a recurring community event, the featured image only shows up on the first event in the series. If I go to the WP dashboard and re-save the series, it shows up on all the events. Any ideas? Thanks, Andrew

    • 4
    • 12/18/17
    • Solved Closed
      Event Organiser needs to be the logged in user

      Posted by: Matt Gray
      Most Recent by: Jennifer on 2017/12/16 at 8:43pm

      Hi, I need the user that is logged in to be linked to an Event Organiser – i.e. when creating events, they can’t select a different or multiple organiser… they need to be able to edit and create their own description etc… how do I do t…

    • 4
    • 12/16/17
    • Solved Closed
      Move iCal/gCal buttons

      Posted by: renophil
      Most Recent by: Cliff on 2017/12/15 at 12:20pm

      I have an example single events page here: http://inventivewebdesign.com/renophil/event/classix-three-beethovens-emperor-concerto/2018-01-14/ I have used the template to change the layout so the title, date, venue, etc. are on the left and the content is on t…

    • 4
    • 12/15/17
    • Solved Closed
      Design Issues

      Posted by: Joanna
      Most Recent by: Geoff B. on 2017/12/14 at 11:45pm

      Hi, This is a really bad design issue… I can’t even read what’s checked off now. Also Google Maps API for Events stopped working for me.. I saw in other threads that it’s a bug that is already known of. But this design issue is awkw…

    • 7
    • 12/14/17
    • Solved Closed
      Add a custom statuses

      Posted by: rachman
      Most Recent by: Cliff on 2017/12/14 at 4:49pm in: Events Calendar PRO

      Hello, I come back to you because I need your help. I added custom statuses to the custom event post with the wordpress function register_post_status in the functions.php file of my theme. So far, everything is fine, but when I assign the new status to the ev…

    • 4
    • 12/14/17
    • Solved Closed
      Plugin updates

      Posted by: Shah
      Most Recent by: Jennifer on 2017/12/13 at 8:30am

      I get the following message when I update through dashboard update The update process is starting. This process may take a while on some hosts, so please be patient. Enabling Maintenance mode… Updating Plugin Event Tickets Plus (1/2) Downloading update fro…

    • 4
    • 12/13/17
    • Solved Closed
      Month view issues in community event and calendar PRO

      Posted by: Dmitry
      Most Recent by: Jaime on 2017/12/12 at 5:09am

      Hi, with the latest updates of plugin and wordpress I have a list of following issues with the plugin (WP version 4.8.3; event calendar Version 4.6.4; events calendar PRO Version 4.4.19; community events Version 4.5.6): 1. Events added by user are not visibl…

    • 9
    • 12/12/17
    • Solved Closed
      Members unable to submit new events

      Posted by: Scot Powers
      Most Recent by: Jaime on 2017/12/11 at 7:49am

      When users who are not logged-in complete the form they have the built in reCAPTCHA. The go through the steps to confirm themselves. Then when they click submit instead of a confirmation message they are getting a message “Are you sure you want to do th…

    • 5
    • 12/11/17
    • Solved Closed
      Widget for events calendar

      Posted by: Fation
      Most Recent by: Jennifer on 2017/12/08 at 10:21pm

      At Home page, I’m using the widget Event list to display some upcoming events, as you can see at d.pr/FREE/GLQyqE. Could you recommend me please any other nice widget, to display the upcoming events or any widget to display some nice view from calenda…

    • 4
    • 12/8/17
    • Solved Closed
      Preventing Multiple Categories in 'Submit an Event'

      Posted by: Yehuda
      Most Recent by: Victor on 2017/12/08 at 6:57am

      Hello, I am having good success with Submit an Event. I have a requirement to restrict the user from selecting multiple categories in their events. That is: Required to select one category but no more than one. I was able to set the field to ‘required&…

    • 5
    • 12/8/17
    • Solved Closed
      Where is the support I paid for?

      Posted by: spokanefavs
      Most Recent by: Jaime on 2017/12/08 at 4:45am

      Hello, new customer here. I posted in the forum over 24 hours ago and have had nothing but radio silence. Very frustrated. Either help, or refund me. At least acknowledge. Community Events worked the first day, now users can’t add crucial things to the …

    • 4
    • 12/8/17
    • Solved Closed
      Event Status Determined by Role?

      Posted by: Antar Howarth
      Most Recent by: András on 2017/12/06 at 2:43pm

      Is it possible to set the initial status of a submitted event by the user’s role? I am using the Community Events plugin on a real community website which has lots of users. Most users have the “Subscriber” role – but regular contribut…

    • 9
    • 12/6/17
    • Solved Closed
      automatic email message to the event organizers

      Posted by: Shah
      Most Recent by: Jaime on 2017/12/06 at 9:48am

      We are notified when an event organizer posts an event. We click on publish to activate the listing. Is there anyway we can send a tailored email with some additional message informing them that their listing has been activated?

    • 4
    • 12/6/17
    • Solved Closed
      form login and list of events don’t display

      Posted by: rachman
      Most Recent by: Jaime on 2017/12/06 at 9:08am

      Hello, Since yesterday, I have a problem connecting to the list of events as a subscriber and administrator. When I click connection in the main menu, the login form does not appear even though the code is present in the Chrome Element Inspector. So, I tried …

    • 5
    • 12/6/17
    • Solved Closed
      Profile image doesn't appear

      Posted by: connyboi
      Most Recent by: Victor on 2017/12/06 at 7:14am

      Hi, So I recently purchased the Community Events plugin, and have several queries about it. 1. If I’m logged in, the profile icon doesn’t appear in the header bar. I cannot seem to figure out why. It appears on all the pages, except the page on w…

    • 5
    • 12/6/17
    • Solved Closed
      change password

      Posted by: Shah
      Most Recent by: Geoff B. on 2017/12/05 at 11:09pm

      We are using community events. Event organizer register and create a password to login, But they are sent a automatic email message to change password to login and post event. Is it normal?

    • 4
    • 12/5/17

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