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January 26, 2018 at 11:46 am in reply to: Calendar pro bundle? #1437390

Victor
Member

Yes, that is correct.

The Community Manager Bundle is a set of four plugins that you buy at the same time. These are Community Events, Community Tickets, Event Tickets Plus and Filter Bar.

Events Calendar PRO, on the other hand, extends the functionality of our Free plugin The Events Calendar.

January 26, 2018 at 11:38 am in reply to: Ticket set to global capacity stays set to global capacity upon change #1437385

Victor
Member

Hi Dan!

Thanks for taking your time to report this.

I have been able to replicate this on my end, but I could not think of any implications of this behaviour. Have you experienced any issue that might relate to this? Please let us know.

In the meantime, I will reach out to the dev team to let them know about this and we’ll keep you posted about it.

Thanks,
Victor

January 26, 2018 at 11:12 am in reply to: Calendar pro bundle? #1437342

Victor
Member

Ni Nico!

Unfortunately, we do not have a bundle that includes all of those plugins, but you can get the Community Manager Bundle > https://theeventscalendar.com/bundles/bundle-community-manager/ and then get the Events Calendar PRO plugin in addition.

I hope that helps. Let me know if any questions.

Best,
Victor

January 26, 2018 at 11:08 am in reply to: export to word/indd for print #1437334

Victor
Member

Hi Alyssa!

Thanks for reaching out to us! 🙂

You can export the events using the built-in Export button that will export events in an ICS format so you can then import to other calendar services. Learn more about it here > https://theeventscalendar.com/knowledgebase/exporting-events/

You can also print the month calendar view if that is something that will achieve what you are looking for. Let me also point you to the following thread as reference to have a more print-friendly template of the month view > https://theeventscalendar.com/support/forums/topic/print-friendly-option-available/

If, on the other hand you want to obtain a CSV file of the events to then use in spreadsheets, then that’s unfortunately not a built-in functionality of our plugins. But, I know some users make use of the WP All Export plugin to achieve something similar, so you might want to check it out > https://wordpress.org/plugins/wp-all-export/

I hope that helps.

Best,
Victor

January 26, 2018 at 10:59 am in reply to: Events URL slug: after changing URL to /test, /events still shows calendar #1437323

Victor
Member

Hi Veronica!

Thanks for reaching out to us! I’m sorry that you are experiencing that issue.

Unfortunately, that was an issue we had with The Events Calendar version 4.6.10. The good news is that we already shipped a fix in our recent version 4.6.10.1.

Please update the plugin and see if it works for you. Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/ and also perform manual updates if needed > https://theeventscalendar.com/knowledgebase/manual-updates/

Let me know about it.

Thanks,
Victor

January 26, 2018 at 10:54 am in reply to: Venue Address Importing Incorrectly #1437319

Victor
Member

Hi Diane!

Thanks for reaching out to us!

That’s a really strange issue. Could you please share with us the Google Calendar URL so we can run some tests on our end?

Also, please share with us a link to the event/s where you are having the issue with.

Thanks,
Victor

January 26, 2018 at 10:46 am in reply to: Community Events. Members levels restricted and we handle 100% of payments #1437310

Victor
Member

Hi Nico!

Thanks for getting in touch and for your interest in our Community Manager bundle.

Let me answer each of your questions:

How do organizers get assigned? I am looking to have only an specific membership level be able to set up new events.

Organizers for an event are assigned when creating or editing the event. You can learn more about them here > https://theeventscalendar.com/knowledgebase/venue-and-organizer-pages/

On the other hand, if you want to only allow a specific WordPress user role to be able to create events, then you can do so in the community settings > https://theeventscalendar.com/knowledgebase/community-events-settings/#access-control

Do I have 100 % control of the payments being made?

Payments are all handled by the ecommerce plugin you choose to use (EDD or WooCommerce). If you choose to use WooCommerce, then let me share the following documentation with you so you can get a sense of the different roles and capabilities > https://docs.woocommerce.com/document/roles-capabilities/

I hope that helps. Let me know if any follow up questions.

Best,
Victor

January 26, 2018 at 10:25 am in reply to: How to edit render.php #1437274

Victor
Member

Hi Travis!

Thanks for reaching out to us!

First, please let me note that we are fairly limited in how much support we can give for custom development questions like that.

That said, we always like helping out and at least point users into the right direction as much possible.

You can only make a template override of the templates files that are indicated in our Themer’s Guide > https://theeventscalendar.com/knowledgebase/themers-guide/

If you want to customize the Render.php file you should do so by using the filters and actions available in it. This could be done with some custom coding in your theme’s functions.php file or inside your own custom plugin.

I hope that helps. Let me know if you have any follow up question.

Best,
Victor

January 26, 2018 at 10:17 am in reply to: Events List: »Previous« and »Next« loading forever #1437272

Victor
Member

Hi Cara!

I’m sorry you are having that issue.

I would like to help you with the troubleshooting, but we need you to log in with your account to do so. If you are having trouble accessing your account, please contact us via our contact for and we’ll help you get access to it.

In the meantime, you could see if there are any console errors by inspecting the page? We have an article that explains how to do that here > https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/

Additionally, it can be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

Finally, please enable WP_DEBUG and WP_DEBUG_LOG ? This will create a debug.log file inside the /wp-content directory.

After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.

Please log in with your account and link this thread as reference. When coming back, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.

Thanks,
Victor

January 26, 2018 at 10:10 am in reply to: WPLM aggregated import #1437264

Victor
Member

Hi Rubin!

Thanks for reaching out to us!

Unfortunately, there is no option to import multi-lingual versions of an event. However, I did come across this thread where is achieving a similar thing using WPML. It might not be the best solution, but you might want to check it out > https://theeventscalendar.com/support/forums/topic/importing-events-and-wpml-website/

You can import Events Calendar PRO additional fields via a CSV file. Let me point you to the following article as reference > https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

I hope that helps. Let me know if any follow up questions.

Best,
Victor

January 26, 2018 at 10:02 am in reply to: Passing the event date to gravity forms #1437252

Victor
Member

Hi Joanna!

Thanks for reaching out to us!

I don’t see anything wrong with using the tribe_get_start_date() function to fetch the event’s start date. I don’t really know the rest of the code you are using to achieve what you want, but as long as it’s in the correct place it should work.

Please let me note that we are fairly limited in how much support we can give for custom development questions like.

That said, we always like helping out and at least point users into the right direction as much possible.

You might want to check out our Event Tickets plugin that allows you to collect RSVPs for your events and could cover your needs in this case > https://theeventscalendar.com/product/wordpress-event-tickets/

I hope that helps. Let me know if any follow up questions.

Best,
Victor

January 26, 2018 at 9:55 am in reply to: Events Calendar Pro Slug URL rename not working #1437250

Victor
Member

Hi There!

Just wanted to share with you that a new release for The Events Calendar is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/the-events-calendar-4-6-10-1/

We really appreciate your cooperation and patience while we worked on this.

Please update the plugin and let us know if the fix works for your site.

Best,
Victor

January 26, 2018 at 9:54 am in reply to: 4.6.10 forces /events to be archive view despite changing Events URL Slug #1437248

Victor
Member

Hi Kate!

Just wanted to share with you that a new release for The Events Calendar is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/the-events-calendar-4-6-10-1/

Please update the plugin and let us know if the fix works for your site.

Best,
Victor

January 26, 2018 at 9:29 am in reply to: Error en el buscador de eventos #1437228

Victor
Member

Esta entrada es un duplicado de https://theeventscalendar.com/support/forums/topic/problemas-con-el-buscador-de-eventos/ así que la cerraré.

Por favor referirse a la entrada indicada para seguir con este tema. Gracias!

January 26, 2018 at 9:27 am in reply to: Problemas con el buscador de eventos #1437226

Victor
Member

Hola!

Gracias por comunicarte con nosotros.

Efectivamente, la función de búsqueda en la vista del mes solo se limita al mes visualizado, pero en caso de no encontrar resultados indica con un mensaje para intentar buscar el el próximo mes.

Esto es como funcionamiento por defecto en la vista mensual, si deseas que la búsqueda sea en todos los eventos, entonces puedes realizar la búsqueda en la vista de Lista.

Si entiendo que podría ser útil brindar la posibilidad de poder buscar en los meses siguientes y mostrar resultados, pero también habría que resolver que sucede cuando encuentra eventos en meses diferentes.

No creemos que esto sea un error del buscador sino una funcionalidad que se podría adicionar al mismo. Para esto tenemos un lugar en donde puedes proponer este idea y que otros usuarios voten por ella > https://tribe.uservoice.com/forums/195723-feature-ideas

Si decides publicar esta idea y necesitas ayuda para desarrollarla, no dudes en preguntar y lo haré con gusto 🙂

Saludos,
Victor
Author

Posts

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