Shelby

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Viewing 15 posts - 781 through 795 (of 1,127 total)
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  • in reply to: Search events/ find events is not responsive #1275093
    Shelby
    Participant

    Hi again Yves,

    You could accomplish this with a bit of CSS. In testing your site for example, I had success with making the text dependent on the viewport width with the following code:
    <pre style=”padding-left: 60px;”>div.tribe-bar-submit{
    font-size: 1vw;
    }
    Try that out and let me know if it works for you!

    Best,

    Shelby πŸ™‚

    in reply to: License Key Expired?? #1275091
    Shelby
    Participant

    Hi Jonathan,

    No worries! We’d love to help you out with your account issues.

    We handle these sort of requests via email. Would you please fill out the form here and choose the “help accessing my account” option? Caroline will get you all taken care of (she’s great!). πŸ™‚

    Best,

    Shelby πŸ™‚

    in reply to: List View Paged results sort order #1275089
    Shelby
    Participant

    Hi there,

    Thanks for using our plugins! πŸ™‚ I’m happy to help.

    I think you’ll find this article very helpful for ordering the posts correctly. πŸ™‚

    Please let me know if you have further questions or need clarification!

    Cheers,

    Shelby πŸ™‚

    in reply to: Glitches and Questions: Hoping to Resolve ASAP #1275087
    Shelby
    Participant

    Hey Scott,

    So glad you like the plugins, always awesome to hear! πŸ™‚ I’m going to respond Β to each item below to make sure I don’t miss anything:

    – Calendar seems to be pulling in a lot of duplicates – how do we prevent? (See screenshot below)
    How are you pulling in the events? (Exported from other site, EA with Google Calendar, etc?) Details about the settings you’re using are super helpful here too!

    – Calendar widget on main page is non-working (see screenshot) – it shows one day of the month fine, but when you try to click on others it does nothing, gives almost a null result and won’t bring up additional days/options.

    This seems like it could be a conflict. Could you perform our conflict testing for me and let me know what you find out?

    – Is there a way to autotag imports? In our case, we want to pull events from multiple organizers in multiple cities – how can we create what are in effect multiple calendars, with each submissions from each city separated to the appropriate calendar?

    This sounds like two separateΒ questions to me. So, while you can create the “effect” of two calendars using categories, and linking to the same event page, but filtered by a taxonomy (for example, here on WP Shindig), you can’t actually have two calendars. Also, Β auto-categorizing isn’t a feature at this time unfortunately. πŸ™

    – How can we create an event submission page for third-party event organizers to add to calendar similar to what’s been done here (http://gazellestl.com/events/community/add)?

    You can do this with our Community Events plugin. πŸ™‚

    Hopefully this is a good start to answering your questions. Let me know, and we’ll keep working on all of this. πŸ™‚

    Cheers,

    Shelby πŸ™‚

    Shelby
    Participant

    Hey Yves,

    Thanks for using The Events Calendar, I’m happy to help out here.:)

    This seems that it may be a theme or plugin conflict. Would you please work through the steps here to test for a conflict? This will help me be able to better assist you. πŸ™‚

    Let me know what you find out & we’ll go from there!

    Best,
    Shelby πŸ™‚

    in reply to: Archives: Events #1275074
    Shelby
    Participant

    Hi Judith,

    I’d be happy to help out here!

    Depending on whether or not you want to replace the title, I think you’ll find the following recources helpful:

    This thread about removing the title all together

    This extension for relabeling phrases of the plugin

    Please let me know if this helps you, or if you have further questions, need clarification, or need anything else!

    Cheers,

    Shelby πŸ™‚

    in reply to: ticket email empty #1275073
    Shelby
    Participant

    Hey Grelet,

    Thanks for using The Events Calendar, I’m happy to help! In order to help, I would like to get some more information from you, if I can:

    -First,Β could you possibly share your system information with me? This will help me determine what might be causing the issue.

    -Second, have you updated or installed any plugins or themes in the last few days?

    -Finally, could you create a test event with tickets costing $0 on your site so that I can test it out and see this firsthand?

    Thanks!
    Shelby πŸ™‚

    in reply to: User created venue auto published when event submitted #1275071
    Shelby
    Participant

    Hi Tim,

    Thanks for using our plugins. πŸ™‚ I’m sorry you’re unhappy with the way our plugin currently handles submitted venues.

    Unfortunately, because of the way the venues are set up, there’s no way to create a “draft” venue at this time, so the venues do get published automatically, but with no event data linked to them. If you want to know more about how organizers and venues work, I’d check out this knowledgebase article.

    Please let me know if you have any further questions or need clarification on anything.

    Best,

    Shelby πŸ™‚

    in reply to: Filter bar submit button issue #1275068
    Shelby
    Participant

    Hi Wim,

    Glad you found a solution! Please feel free to reach out in the future with questions!

    Cheers,

    Shelby πŸ™‚

    Shelby
    Participant

    This reply is private.

    in reply to: Feature Image Auto Cropping to 200×200 #1275052
    Shelby
    Participant

    Hi Bill,

    Thanks again for your patience. Our developers have been prioritizing our recent release, and the forums have been pretty slammed, so I haven’t been able to get more information on this. However, I did some digging of my own, and I think you may find this fellow user’s tutorial helpful. πŸ™‚

    Let me know!

    Best,

    Shelby πŸ™‚

    in reply to: Add Events Not Working #1273878
    Shelby
    Participant

    Hi Steven,

    Apologies for the delay here. I’m still not able to replicate this issue, but I think it may possibly be a permalinks issue. Could you possibly reset your permalinks and let me know how that goes? (There’s a good guide for doing that here.)

    Cheers,

    Shelby πŸ™‚

    Shelby
    Participant

    This reply is private.

    in reply to: Events tickets – Woo total sum to zero #1273870
    Shelby
    Participant

    Hi Janneke,

    Did you do the conflict testing? I need to know the results of that in order to help you further please. πŸ™‚

    Best,

    Shelby πŸ™‚

    Shelby
    Participant

    Hi Clifton,

    I’m still not able to replicate this issue. Could you let me know if you’re still having this issue? If so, could you give me directions withe exact steps for replication to make sure I’m not missing anything?

    Cheers,

    Shelby πŸ™‚

Viewing 15 posts - 781 through 795 (of 1,127 total)