Forum Replies Created
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AuthorPosts
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Shelby
ParticipantHi again Yves,
You could accomplish this with a bit of CSS. In testing your site for example, I had success with making the text dependent on the viewport width with the following code:
<pre style=”padding-left: 60px;”>div.tribe-bar-submit{
font-size: 1vw;
}
Try that out and let me know if it works for you!Best,
Shelby π
Shelby
ParticipantHi Jonathan,
No worries! We’d love to help you out with your account issues.
We handle these sort of requests via email. Would you please fill out the form here and choose the “help accessing my account” option? Caroline will get you all taken care of (she’s great!). π
Best,
Shelby π
Shelby
ParticipantHi there,
Thanks for using our plugins! π I’m happy to help.
I think you’ll find this article very helpful for ordering the posts correctly. π
Please let me know if you have further questions or need clarification!
Cheers,
Shelby π
Shelby
ParticipantHey Scott,
So glad you like the plugins, always awesome to hear! π I’m going to respond Β to each item below to make sure I don’t miss anything:
β Calendar seems to be pulling in a lot of duplicates β how do we prevent? (See screenshot below)
How are you pulling in the events? (Exported from other site, EA with Google Calendar, etc?) Details about the settings you’re using are super helpful here too!β Calendar widget on main page is non-working (see screenshot) β it shows one day of the month fine, but when you try to click on others it does nothing, gives almost a null result and wonβt bring up additional days/options.
This seems like it could be a conflict. Could you perform our conflict testing for me and let me know what you find out?
β Is there a way to autotag imports? In our case, we want to pull events from multiple organizers in multiple cities β how can we create what are in effect multiple calendars, with each submissions from each city separated to the appropriate calendar?
This sounds like two separateΒ questions to me. So, while you can create the “effect” of two calendars using categories, and linking to the same event page, but filtered by a taxonomy (for example, here on WP Shindig), you can’t actually have two calendars. Also, Β auto-categorizing isn’t a feature at this time unfortunately. π
β How can we create an event submission page for third-party event organizers to add to calendar similar to whatβs been done here (http://gazellestl.com/events/community/add)?
You can do this with our Community Events plugin. π
Hopefully this is a good start to answering your questions. Let me know, and we’ll keep working on all of this. π
Cheers,
Shelby π
April 26, 2017 at 10:03 pm in reply to: Setting events to appears in the blog post loop not functioning #1275076Shelby
ParticipantHey Yves,
Thanks for using The Events Calendar, I’m happy to help out here.:)
This seems that it may be a theme or plugin conflict. Would you please work through the steps here to test for a conflict? This will help me be able to better assist you. π
Let me know what you find out & we’ll go from there!
Best,
Shelby πShelby
ParticipantHi Judith,
I’d be happy to help out here!
Depending on whether or not you want to replace the title, I think you’ll find the following recources helpful:
–This thread about removing the title all together
–This extension for relabeling phrases of the plugin
Please let me know if this helps you, or if you have further questions, need clarification, or need anything else!
Cheers,
Shelby π
Shelby
ParticipantHey Grelet,
Thanks for using The Events Calendar, I’m happy to help! In order to help, I would like to get some more information from you, if I can:
-First,Β could you possibly share your system information with me? This will help me determine what might be causing the issue.
-Second, have you updated or installed any plugins or themes in the last few days?
-Finally, could you create a test event with tickets costing $0 on your site so that I can test it out and see this firsthand?
Thanks!
Shelby πApril 26, 2017 at 9:35 pm in reply to: User created venue auto published when event submitted #1275071Shelby
ParticipantHi Tim,
Thanks for using our plugins. π I’m sorry you’re unhappy with the way our plugin currently handles submitted venues.
Unfortunately, because of the way the venues are set up, there’s no way to create a “draft” venue at this time, so the venues do get published automatically, but with no event data linked to them. If you want to know more about how organizers and venues work, I’d check out this knowledgebase article.
Please let me know if you have any further questions or need clarification on anything.
Best,
Shelby π
Shelby
ParticipantHi Wim,
Glad you found a solution! Please feel free to reach out in the future with questions!
Cheers,
Shelby π
April 26, 2017 at 9:22 pm in reply to: Bug in recurring event exceptions to set a different time for a specific date #1275067Shelby
ParticipantThis reply is private.
Shelby
ParticipantHi Bill,
Thanks again for your patience. Our developers have been prioritizing our recent release, and the forums have been pretty slammed, so I haven’t been able to get more information on this. However, I did some digging of my own, and I think you may find this fellow user’s tutorial helpful. π
Let me know!
Best,
Shelby π
Shelby
ParticipantHi Steven,
Apologies for the delay here. I’m still not able to replicate this issue, but I think it may possibly be a permalinks issue. Could you possibly reset your permalinks and let me know how that goes? (There’s a good guide for doing that here.)
Cheers,
Shelby π
April 24, 2017 at 8:59 pm in reply to: Bug in recurring event exceptions to set a different time for a specific date #1273876Shelby
ParticipantThis reply is private.
Shelby
ParticipantHi Janneke,
Did you do the conflict testing? I need to know the results of that in order to help you further please. π
Best,
Shelby π
April 24, 2017 at 8:34 pm in reply to: Successful ticket purchase generates "Canceled order" email #1273864Shelby
ParticipantHi Clifton,
I’m still not able to replicate this issue. Could you let me know if you’re still having this issue? If so, could you give me directions withe exact steps for replication to make sure I’m not missing anything?
Cheers,
Shelby π
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