License Key Expired??

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  • April 26, 2017 at 5:57 am #1274623
    Jonathan
    Participant

    Hi,

    I have renewed my premium account but for some reason it doesn’t recognize I spent $135.00 to renew it on April . I cannot post this issue in the forums because for some reason the site is saying I didn’t renew my membership?

    #1267594 April 10, 2017 Completed $135.00 for 1 item

    I renewed the account but they gave me the same license key that is showing as expired.

    HELP PLEASE!

    April 26, 2017 at 10:51 pm #1275091
    Shelby
    Participant

    Hi Jonathan,

    No worries! We’d love to help you out with your account issues.

    We handle these sort of requests via email. Would you please fill out the form here and choose the “help accessing my account” option? Caroline will get you all taken care of (she’s great!). 🙂

    Best,

    Shelby 🙂

    May 18, 2017 at 9:35 am #1285710
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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