Help Desk

Pre-Sales Questions

Ask a Question
    •  
    • Comments
    • Updated
    • Solved Closed
      Team Registration

      Posted by: Kim Wiesmann
      Most Recent by: Kim Wiesmann on 2018/02/22 at 3:23am

      Our facility allows one person to sign up their softball team for a seasonal league. We don’t sell tickets. It’s considered a “team” registration and we can accept up to 400 teams a season. Would the Events Calendar, Event Tickets, Eve…

    • 1
    • Today
    • Solved Closed
      only show the widget when there are events present

      Posted by: Laura Portillo
      Most Recent by: Laura Portillo on 2018/02/22 at 2:33am

      Hello guys! First of all congrats for such a great plugin, it is lovely and easy to use. I want to enable the option of hidding calendar when there are no events, but can´t find the way, can you help me? Thanks in advance

    • 1
    • Today
    • Solved Closed
      only show the widget when there are events present

      Posted by: Laura Portillo Artacho
      Most Recent by: Laura Portillo Artacho on 2018/02/22 at 2:32am

      Hello guys! First of all congrats for such a great plugin, it is lovely and easy to use. I want to enable the option of hidding calendar when there are no events, but can´t find the way, can you help me? Thanks in advance

    • 1
    • Today
    • Solved Closed
      One Year License

      Posted by: Sami
      Most Recent by: Sami on 2018/02/22 at 1:33am

      Hi, I am interested in purchasing the importer bundle, but am unclear what “one year personal license” means? Does it mean that I can continue to use the calendar after a year but won’t get updates and support? Or do I have to repay the $199…

    • 1
    • Today
    • Solved Closed
      Widget Events are Numbered

      Posted by: Kathy Gossen
      Most Recent by: Kathy Gossen on 2018/02/21 at 10:31pm

      Setting up a new website. Installed events widget and the events are numbered. Added the following code: .vcalendar .tribe-events-list-widget-events { list-style: none; } But to no avail. Can you help me remove the numbers?

    • 1
    • Today
    • Solved Closed
      Customise PDF file name for tickets

      Posted by: Deepak
      Most Recent by: Cliff on 2018/02/21 at 8:36pm in: Extensions

      Hi, I am using PDF Tickets extension. Is there a way to customise the prefix of the PDF file from “tribe_tickets_” to use something that a user can enter in the front end? I see that this can be done my modifying the code but would be great to be …

    • 2
    • Today
    • Solved Closed
      Check in with portable QR Scanner

      Posted by: Nigel Lingleston
      Most Recent by: Nigel Lingleston on 2018/02/21 at 8:33pm

      We are a small independant theatre company looking for a solution for our online ticket sales and check in at the perfomances. We do have a WordPress website, so do we only need the Event Tickets Plus license, or something else with it. Also, can we check peo…

    • 1
    • Today
    • Solved Closed
      pre-sales question

      Posted by: Sheri
      Most Recent by: Sheri on 2018/02/21 at 7:47pm

      I’m working on a site for a client who wants a list widget on their home page that lists the date first and then the content. Is it possible to style your existing list widget to do this. so instead of the date being below the title of the event it wo…

    • 1
    • Today
    • Solved Closed
      Premium Event/Class Listing

      Posted by: Chelsea D Snyder
      Most Recent by: Jennifer on 2018/02/21 at 4:52pm

      Hi again! Does the Pro/Community bundle have the capability to upsell a premium event listing over a free version? Thank you 😀

    • 3
    • Today
    • Solved Closed
      Booking

      Posted by: Dan Salisbury
      Most Recent by: Jennifer on 2018/02/21 at 4:13pm

      Hi, I love the plugin, but now want to add to a new site. They want to be able to then go ahead and book the event too. We don’t need to take payment at this stage, merely their admin would set up an event for a weekend say? within that event would be s…

    • 2
    • Today
    • Solved Closed
      Tickets for WooCommerce

      Posted by: Klevis Miho
      Most Recent by: Brendan on 2018/02/21 at 3:40pm

      Hello, I want to purchase this plugin to sell tickets from my Woocommerce site. The question I have is: Can we print out a barcode on the email? Or is only QR code allowed? Thanks, Klevis

    • 2
    • Today
    • Solved Closed
      Required options

      Posted by: David Blumberg
      Most Recent by: David Blumberg on 2018/02/21 at 3:01pm

      We want to put up an events calendar and also allow people to add events to the calendar but require an approval process before it being posted. Can you advise on what plug-ins are required to get this going? We also would like the ability for the poster to…

    • 2
    • Today
    • Solved Closed
      Few Questions

      Posted by: Raul
      Most Recent by: András on 2018/02/21 at 1:55pm

      Hello! Does the community events is available in Spanish? Is it customizable? I mean lets say I wan to display events in a grid not in a calendar format, can I do it? Can I integrate de community Events with any other WordPress theme? and you guys have a…

    • 2
    • Today
    • Solved Closed
      Event Agrigator, ICS import continually feeding events?

      Posted by: Vernon Thornblad
      Most Recent by: Vernon Thornblad on 2018/02/21 at 12:39pm

      Hi: We’ve learned that importing ICS files cannot be updated via the scheduler. I’m wondering if there is a way to pull for a past date and then through a future date that runs well into the future, while limiting the span date period to be shown …

    • 1
    • Today
    • Solved Closed
      Reply to Question

      Posted by: AC
      Most Recent by: AC on 2018/02/21 at 12:37pm

      Hi there! Please mark this as private 🙂 The website that it is for is this one: http://tbrhsc.net/events-old/category/ipe-events/ I believe the name it should be under is Cora? Or it might be under someone from Purchasing.

    • 1
    • Today
    • Solved Closed
      Pricing/Plan Question

      Posted by: Stephen Sabatini
      Most Recent by: Stephen Sabatini on 2018/02/21 at 12:10pm

      If we buy the Agency plan and are going to exceed the limit of 10 websites, can we just pay the difference at that point and upgrade to Unlimited or would we have to pay the full amount?

    • 1
    • Today
    • Solved Closed
      Eventbrite vs Event Tickets Plus

      Posted by: Kimberly Leman
      Most Recent by: Kimberly Leman on 2018/02/21 at 12:05pm

      Trying to figure out what product would work best for our event ticket sales. We are a small non-profit company so keeping costs down is very important. Thank you, Kim

    • 1
    • Today
    • Solved Closed
      Can tags or categories be used for widget display

      Posted by: Rush
      Most Recent by: Rush on 2018/02/21 at 12:01pm

      hello. Q: I see that on even creation you have categories and tag options per event. My question is – if I want to automate a widget of featured events using a TAG or Category — can this be done and how? TY Rush

    • 1
    • Today
    • Solved Closed
      License Keys

      Posted by: Timothy Ragan
      Most Recent by: Timothy Ragan on 2018/02/21 at 10:59am

      I purchased new license keys for Pro and Eventbrite. Our developer had originally purchased them but he said it would be best if we did it when it came up for renewal. Even though the subscription shows up with keys, they don’t work to allow me to u…

    • 1
    • Today
    • Solved Closed
      Events Calendar

      Posted by: Steven
      Most Recent by: Jaime on 2018/02/21 at 10:27am

      I am wondering if you can help. We are looking for a solution for our business and wonder if you might have a solution for us. We have multiple clients who exhibit at trade shows/events and currently submit their event needs to us using a spreadsheet. We are…

    • 5
    • Today
    • Solved Closed
      Pre-sale questions

      Posted by: Sara
      Most Recent by: artistinformatici on 2018/02/21 at 10:24am

      Hello, I’d like to implement to one website the possibility for part of my registered users, to create and manage events from front office with additional possibility of download for each event csv file with details of subscribers. Example: I have 2 kind of…

    • 6
    • Today
    • Solved Closed
      WCAG 2.0 AA

      Posted by: Franco
      Most Recent by: Sky on 2018/02/21 at 10:01am

      Back at 2015 you said the team was working on making the app WCAG compliance… Just wondering how you’re going with this fix? Thanks

    • 2
    • Today
    • Solved Closed
      All Organizer's Events on One Page via EventBrite?

      Posted by: Chrissanne
      Most Recent by: Chrissanne on 2018/02/21 at 9:47am

      I am looking for a solution that will allow me to publish my events in one place, and have them populate Eventbrite & Facebook (if possible), while keeping a complete list of all of the upcoming events – almost like a blogroll – on one page on…

    • 1
    • Today
    • Solved Closed
      Aggregate concert ticket listings

      Posted by: Sandra
      Most Recent by: Sandra on 2018/02/21 at 9:40am

      My concert listing on my blog is a pain in the butt. Since having a baby, I don’t have time like I used to. Can this plugin aggregate concert listings from TicketFly, Ticketmaster and AXS? Thank you!

    • 1
    • Today
    • Solved Closed
      Our Specific Needs- State Agency

      Posted by: Matt Nagy
      Most Recent by: Matt Nagy on 2018/02/21 at 9:23am

      I’m being asked to build an interagency training course catalog and calendar for all state agencies to use. This would display at a minimum the title and perhaps a course description of each course. Additionally agencies might be able to post a traini…

    • 1
    • Today
    • Solved Closed
      Push Events to Facebook Business Page

      Posted by: Rudi
      Most Recent by: Rudi on 2018/02/21 at 9:11am

      Hi, We’re wondering if there is an extension or plugin that could work with The Events Calendar to push events that are set up on the WordPress side to Facebook? Essentially duplicating all created events so that the client only has to publish their eve…

    • 1
    • Today
    • Solved Closed
      Searching for tags or categories

      Posted by: Peter da Graça
      Most Recent by: Peter da Graça on 2018/02/21 at 8:00am

      Hi, We’re currently using The Events Calendar on our site and noticed searching for event tags and/or categories does not work. Is this a feature included in the Pro version? We’ve extended the standard WordPress search function and searching for …

    • 1
    • Today
    • Solved Closed
      syncing to Google calendar

      Posted by: John Sisler
      Most Recent by: John Sisler on 2018/02/21 at 6:29am

      We have a scout troop and have been trying to wean people off of the google calendar. Currently, we are using a plugin the reflects the google calendar AND using the free version of your plugin, which is much better. To switch our source of truth to your cale…

    • 2
    • Today
    • Solved Closed
      Pre purchase query

      Posted by: Dave Hoe
      Most Recent by: Dave Hoe on 2018/02/21 at 6:29am

      Hi Guys If I wish to set up a events calendar with recurring events and have the facility to book abd purchase ticket sales, do I have to purchase both Events Calendar Pro and Events Tickets Plus? Thanks in advance for your assistance Dave

    • 2
    • Today
    • Solved Closed
      How do I get calendar to display as shown on WP Shindig?

      Posted by: Lucas Young
      Most Recent by: Courtney on 2018/02/21 at 4:29am

      Hi Guys I’m evaluating the Events Calendar for a client and I’m trying to get it to look like the WP Shindig demo. Basically, I just want the event details to appear in the Month view, and for the tooltip to pop up on hover with the image and description.…

    • 5
    • Today
    • Solved Closed
      Weekly

      Posted by: Jamie
      Most Recent by: Courtney on 2018/02/21 at 4:21am

      Hi, How are you? I purchased the WordPress Theme https://themeforest.net/item/fitness-club-health-fitness-wordpress-theme/18718676?ref=BoldThemes and it has included your free version. Looking at your website it looks like we need to upgrade to the Pro Versio…

    • 2
    • Today
    • Solved Closed
      Importing Events from XML

      Posted by: Monika
      Most Recent by: Monika on 2018/02/21 at 1:49am

      Hello, I need your advice. We use Events Calender and Events Aggregator on our website, currently we are only able to import Facebook events there (but there are very few events in our city Vienna that have Facebook event page created). Therefore, we have big…

    • 2
    • Yesterday
    • Solved Closed
      Attendees

      Posted by: Abigail Davis
      Most Recent by: Geoff B. on 2018/02/20 at 10:54pm

      Hi there, Will the community event owner be able to download their own attendee list?

    • 2
    • Yesterday

Create New Topic in Pre-Sales Questions





Need to share a file or image? You can upload images to any of the following sites, then share the image URLs in your thread: Imgur, Flickr, CloudUp. To share code, please consider using Gist.