Help Desk

Pre-Sales Questions

Ask a Question
    •  
    • Comments
    • Updated
    • Solved Closed
      Positive Review

      Posted by: Imran Alam
      Most Recent by: Imran Alam on 2018/06/18 at 4:17am

      Dear Events Calender, We are interested in publishing a positive review of your plugin on our website Answerslave. In this review, we will briefly describe the installation guide and positive points about the plugin. On the other hand, we request you to share…

    • 1
    • Today
    • Solved Closed
      Importing events. Need to match address fields.

      Posted by: Craig Wolfe
      Most Recent by: Jeremy on 2018/06/18 at 3:01am

      I am importing multiple events. When matching fields, there is not a street, city, state, zip fields. Only venue field. In this campaign, no venue is used twice. I don’t want to have to enter venues first, and them import. This defeats the purpose …

    • 2
    • Today
    • Solved Closed
      Eventbrite Data Sync with WordPress

      Posted by: Rachael
      Most Recent by: Rachael on 2018/06/18 at 1:59am

      Hi! I would appreciate your advice on the following with regards to the Eventbrite Tickets plugin: 1. I noted from the following product screenshot (https://theeventscalendar.com/content/uploads/2013/02/1.-Eventbrite-Tickets_Import-Events-Screen_Import-from-E…

    • 1
    • Today
    • Solved Closed
      Admin Demo for Event Ticket plus

      Posted by: Stefano
      Most Recent by: Stefano on 2018/06/18 at 12:57am

      Hello, I’m using The Event Calendar PRO on a client website with a 1-site license. I was evaluating to use again that on another website with the Event Ticket PLUS plugin, for the same client and I would like to ask a couple of questions. 1) Is it possi…

    • 2
    • Today
    • Solved Closed
      You changed my license

      Posted by: Steve Valencia
      Most Recent by: Steve Valencia on 2018/06/17 at 7:41am

      You changed my license. I mentioned prior to the purchase of my license that I had it on two multi-sites but only one “site” on the multi-site had events to us. Now, I see big red letters that I have to purchase a multisite license for WhatsHappe…

    • 1
    • Today
    • Solved Closed
      Event Ticket Plus

      Posted by: simon
      Most Recent by: Courtney on 2018/06/16 at 11:17am

      Hi, I am really interested in using Event ticket plus for our ticketing website. I would like to know if it is pssible to customize the ticket page, meaning, i would like to have widgets about the trip info in a similar format to here: https://citylife-uk.com…

    • 2
    • Yesterday
    • Solved Closed
      The events calendar is too wide for my template page?

      Posted by: Marloes
      Most Recent by: Courtney on 2018/06/16 at 11:09am

      Hi I really like the calendar, but it is not fitting in my template and I dont know why, can you assist? I urgently need this up as people need to view the information asap I thank you in advance for your assistance

    • 2
    • Yesterday
    • Solved Closed
      Plugin require for my website

      Posted by: Kenneth Tan
      Most Recent by: Kenneth Tan on 2018/06/16 at 12:41am

      Hi, Currently my website is selling hairdressers’s event/course ticket, user can upload their event ( admin approval only show on calendar). Which plugin is more suitable for my website? If the plugin recommend is more than 2, can i request for bundle …

    • 2
    • 6/16/18
    • Solved Closed
      Require payment before allowing user-submitted event

      Posted by: Glen Scott
      Most Recent by: Jennifer on 2018/06/15 at 11:26pm

      Good evening, I would like to know if it is possible to require a user to pay before being allowed to submit an event? I realise that the Community Events plugin would be required, but would this also allow me to require payments? Thanks in advance, Glen

    • 2
    • 6/15/18
    • Solved Closed
      HELP

      Posted by: Ryan Kolofsky
      Most Recent by: Geoff B. on 2018/06/15 at 10:01pm

      I have tried everything you asked to get the calendar to show up but this is all I see on the events page.. Find Events Event Views Navigation View As List Month Day Events In Search Events for June 2018 There were no results found. Calendar Month Navigation …

    • 2
    • 6/15/18
    • Solved Closed
      multi language support

      Posted by: Ron Mayer
      Most Recent by: Ron Mayer on 2018/06/15 at 6:43pm

      Hi I asked a general question about this before. we have a website with both an english and portuguese section and we would like to have the events display either in portuguese or english maybe using a dropdown. Is there a recommended way to do this? I am not…

    • 1
    • 6/15/18
    • Solved Closed
      Pay at event best practice

      Posted by: Simon
      Most Recent by: Brendan on 2018/06/15 at 4:30pm

      Hello Help Desk, please can you clarify a pre-sale point for me? Can you describe the recommended way of offering pay at event (pay on the door / cash on delivery) tickets? Initially I thought RSVP would do it but RSPV appears to make the event free, which it…

    • 2
    • 6/15/18
    • Solved Closed
      Termly Events

      Posted by: Kerry
      Most Recent by: Cliff on 2018/06/15 at 1:23pm

      Hi, I can’t find this exact question, so if I’ve missed it in another thread, I apologise. I run multiple classes. Each class is a term long (8 weeks). I set them up as a series, but I’m not sure that’s what I should be doing. Half …

    • 2
    • 6/15/18
    • Solved Closed
      front end event creation and countdown timer

      Posted by: Sean
      Most Recent by: Sky on 2018/06/15 at 12:45pm

      Hello – My use case is that I (the admin) do not need to create events. Nor do I really need an event calendar. However, I have users that will create a one-time event, and invite other people to upload content for that event. All of these users…

    • 2
    • 6/15/18
    • Solved Closed
      Upgrades?

      Posted by: Robyn
      Most Recent by: Courtney on 2018/06/15 at 12:36pm

      If I purchase the business events calendar pro version – can I upgrade to Multisite at a later date?

    • 2
    • 6/15/18
    • Solved Closed
      Multiple PayPal Accounts

      Posted by: Dennis Dinsmore
      Most Recent by: Jennifer on 2018/06/15 at 7:49am

      Hello, I am re-building the site for Helping Hands for Single Moms. We will be breaking out their site into US, Phoenix and Dallas. We are trying to break it out to where each location has it’s own PayPal account. If we purchase Events Tickets Plus, wil…

    • 2
    • 6/15/18
    • Solved Closed
      shortcode

      Posted by: Richard J Blamire
      Most Recent by: Geoff B. on 2018/06/14 at 7:49pm

      I currently have the free version fo the event calendar and it is excellent for displaying the events we want. However, we want to hide the calendar behind a password. Normally, when we want to password protect content and pages we would set up an extranet s…

    • 2
    • 6/14/18
    • Solved Closed
      Sharing events from two independent calendars

      Posted by: Rick Hutchinson
      Most Recent by: Geoff B. on 2018/06/14 at 7:29pm

      Hello, I use event calendar on multiple sites and was wondering if it’s possible to aggregate calendars into one? I.e one install of event calendar on domain.com pulls in events from domain2.com, and domain3.com, etc?

    • 2
    • 6/14/18
    • Solved Closed
      How do i get this feature

      Posted by: Michael
      Most Recent by: Geoff B. on 2018/06/14 at 7:26pm

      HI, I see on the following example that you can display the calendar as a list style with days of the week in the heading. https://theeventscalendar.com/showcase/christ-church/ How do I do this. I cant see it in any of your demos. Michael

    • 2
    • 6/14/18
    • Solved Closed
      More info on available Products

      Posted by: Darpan Parekh
      Most Recent by: Geoff B. on 2018/06/14 at 7:18pm

      Community Events – Can we restrict organisers access to backoffice only to their respective events?

    • 2
    • 6/14/18
    • Solved Closed
      Copy Events

      Posted by: David Block
      Most Recent by: Geoff B. on 2018/06/14 at 7:00pm

      Is it possible to COPY an event in Events Calendar? Do I understand correctly that you cannot ticket recurring events in PRO?

    • 2
    • 6/14/18
    • Solved Closed
      Can I have two calendars with different event fields?

      Posted by: Yeray
      Most Recent by: Courtney on 2018/06/14 at 2:02pm

      Hi, I have you plugin (free version) installed on one WordPress theme I bought. That theme has a event calendar on one of its pages. I’m looking for a way to set another page for a personal agenda. This agenda will be a separate calendar for meetings th…

    • 2
    • 6/14/18
    • Solved Closed
      installment of the event calendar on my site is it possible?

      Posted by: Angel Gonzalez
      Most Recent by: Courtney on 2018/06/14 at 11:49am

      Can you please verify if your event calendar can be installed on my site. I am starting an auction based market place website but I wish to add an event calendar as well as an appointment scheduler. If you happen to have any other plugin that I can add to mak…

    • 2
    • 6/14/18
    • Solved Closed
      Images and reoccurring events – Aggregator and Meetup

      Posted by: Andrew
      Most Recent by: Jaime on 2018/06/14 at 11:34am

      So I’m interested in purchasing the aggregator add-on. Four things I’d like to know first: 1) When the aggregator pulls new events from Meetup to add it to The Events Calendar, is that automatic or do I have to hit an import button every time? 2)…

    • 2
    • 6/14/18
    • Solved Closed
      Shortcode Question

      Posted by: Flor
      Most Recent by: Geoff B. on 2018/06/13 at 9:35pm

      I am interested in purchasing the PRO version of the plugin – mainly for the shortcode flexibility. Question, if I add a calendar shortcode to a page, will it look like how the Events Page looks “out-of-box”? Our main goal is to avoid changi…

    • 2
    • 6/13/18
    • Solved Closed
      Shortcode Question

      Posted by: Flor
      Most Recent by: Geoff B. on 2018/06/13 at 9:33pm

      I am interested in purchasing the PRO version of the plugin – mainly for the shortcode flexibility. Question, if I add a calendar shortcode to a page, will it look like how the Events Page looks “out-of-box”? Our main goal is to avoid changi…

    • 2
    • 6/13/18
    • Solved Closed
      Integration with TEC and Events Ticket

      Posted by: Hari Chan
      Most Recent by: Cliff on 2018/06/13 at 7:42pm

      So I was wondering if there’s any sort of integration between TEC Pro and Events Ticket Plus. What I’m looking to do is to essentially use TEC Pro to list volunteer opportunities, and then have people register using Events Ticket Plus. Is this p…

    • 2
    • 6/13/18
    • Solved Closed
      Product Features for Events Calendar Pro

      Posted by: Joe
      Most Recent by: Cliff on 2018/06/13 at 7:39pm

      FRONT END SUBMISSIONS – SUBMIT EVENT – QUESTIONS I would very much like to be able to modify the content and options on the Front End submission page. I think that is a much needed feature. Examples to add would be: 1. Change Check Boxes to a Drop Dow…

    • 2
    • 6/13/18
    • Solved Closed
      I looking for template for Event Tickets

      Posted by: Met
      Most Recent by: Cliff on 2018/06/13 at 7:09pm

      Hello! I looking for template for Event Ticket. Please, write me are they exists and if is true, where I can will see and download they? Or me need edit of styles by manual? Thanks!

    • 2
    • 6/13/18
    • Solved Closed
      integration with MailChimp

      Posted by: Carol Asalon
      Most Recent by: Courtney on 2018/06/13 at 6:47pm

      Does the events calendar have the capability of integrating with MailChimp? thanks, Carol

    • 2
    • 6/13/18
    • Solved Closed
      editing capabilities

      Posted by: Angie
      Most Recent by: Courtney on 2018/06/13 at 6:43pm

      I can see the benefits of all of the functionality of the pro version. What I can’t see is if you can change the colors and fonts etc. if you buy the pro version? I’m currently using the free version. The top header is this blue color that clashes…

    • 2
    • 6/13/18
    • Solved Closed
      Event tickets plus and recurring events

      Posted by: Karoliina Valontaival
      Most Recent by: Courtney on 2018/06/13 at 6:21pm

      Hey there, I’ve been waiting for over a year now to see whether your tickets plugin will be developed for recurring events, but is anything happening?? Yes, I have already voted for this feature. I would vote every day if I could 😀 And yes, I was to…

    • 2
    • 6/13/18
    • Solved Closed
      Meet your plugin our requirements?

      Posted by: Kees van Loon
      Most Recent by: Brendan on 2018/06/13 at 4:58pm

      Hello, We have some presale questions for our woocommerce driven ticketshop holidayboxoffice.com Currently we are using Foo events as Woocommerce add-on for ticket sales. This looked a good working solution but since our 2018 season started and extra extensio…

    • 2
    • 6/13/18

Create New Topic in Pre-Sales Questions





Need to share a file or image? You can upload images to any of the following sites, then share the image URLs in your thread: Imgur, Flickr, CloudUp. To share code, please consider using Gist.