Help Desk

Pre-Sales Questions

Ask a Question
    •  
    • Comments
    • Updated
    • Solved Closed
      Parent/Child Events

      Posted by: Mike
      Most Recent by: Support Droid on 2018/09/28 at 9:35am

      Hello, we are looking at your Events Cal plugin for wordpress and we are wondering if you can do a Parent/Child relationship with events. Or maybe a main event and sub-event(s) underneath that main event.

    • 3
    • 9/28/18
    • Solved Closed
      Looking for a community events calendar

      Posted by: Karen Jones
      Most Recent by: Support Droid on 2018/09/28 at 9:35am

      I am looking for a calendar that members can add their own events to so I assume it would need to integrate with a membership software . It would be one calendar that anyone who is a member could post on.

    • 3
    • 9/28/18
    • Solved Closed
      Translations etc. all kinds of corrections

      Posted by: Sami
      Most Recent by: Support Droid on 2018/09/28 at 9:35am

      Hi, 1. If I update to TEC Pro/Tickets Pro, will you fix translation problems. It says now “sold” when it should say “on sale” (in Finnish). So quite the opposite… There are also some other translation mistakes. Will do those if I…

    • 3
    • 9/28/18
    • Solved Closed
      Outlook 365 Business Calendar sync

      Posted by: Dan
      Most Recent by: Support Droid on 2018/09/28 at 9:35am

      I need to find a plugin that can embed a calendar into the site that is updated via a client that uses Outlook 365 business premium calendar. I believe this can be done with the URL option found in your article https://theeventscalendar.com/knowledgebase/eve…

    • 4
    • 9/28/18
    • Solved Closed
      Pre Sales Functionality Questions

      Posted by: Jen
      Most Recent by: Support Droid on 2018/09/28 at 9:35am

      This is for a prospective client who is looking for a new website for their Annual Golf Benefit. Below are their requirements, can you tell me if all this is possible with your plugin? Golf Registration Needs · Ability to open and close golf/sponsor registra…

    • 3
    • 9/28/18
    • Solved Closed
      Geolocation on Events Pro Calendar

      Posted by: Mike Keats
      Most Recent by: Support Droid on 2018/09/28 at 9:35am

      Hi, I am looking for an events calendar that can handle lists as well as a map. The map needs to show different venues/halls and there events. The map needs to pin point the users location so wanted to check that the geolocation options of the Pro plugin and …

    • 7
    • 9/28/18
    • Solved Closed
      community tickets

      Posted by: Global Marketers United
      Most Recent by: Sky on 2018/09/28 at 8:18am

      I want that my registered users in my membership site , be allowed to create their own events and be able to collect money using their own paypal or other merchant accounts available and not me that receive this money with my own woocommerce merchant accounts…

    • 5
    • 9/28/18
    • Solved Closed
      Is email sent automatically after ticket is being purchased?

      Posted by: Maynard
      Most Recent by: Maynard on 2018/09/27 at 10:47pm

      Hello, I’m exploring the use of The Events Calendar and its associated plugins. My friend suggested this plugin for me for the website I am working right now. Quick question, does this plugin send emails after ticket is being purchased? I mean like automati…

    • 1
    • 9/27/18
    • Solved Closed
      two step verification email

      Posted by: Irina
      Most Recent by: Edward on 2018/09/27 at 5:19pm

      Hello, I use the event calendar and of add-on Registrations for the Events Calendar. The question is whether it is possible with these plugins to provide two step verification for registered user? In more details, the user is registering for the event. After …

    • 3
    • 9/27/18
    • Solved Closed
      sage online

      Posted by: Coenraad
      Most Recent by: Courtney on 2018/09/27 at 4:17pm

      Hi Do you support Sage as a payment gate and if not what payment gates to you support

    • 3
    • 9/27/18
    • Solved Closed
      Follow-up Time zone question

      Posted by: Nirmana
      Most Recent by: Courtney on 2018/09/27 at 4:08pm

      Thanks, Sky, that’s really helpful. Where can I find a screenshot of what the calendar would look like with events in multiple time zones? Kind Regards, Nirmana

    • 2
    • 9/27/18
    • Solved Closed
      Pro + Filter Bar

      Posted by: Mike G
      Most Recent by: Courtney on 2018/09/27 at 3:55pm

      Hi. Does the Pro version come with the filter bar of is it still an add on? Thx

    • 3
    • 9/27/18
    • Solved Closed
      12 month upload

      Posted by: Ben
      Most Recent by: Jennifer on 2018/09/27 at 2:28pm

      Can event aggregator be set to allow for uploads of 12 months worth of events?

    • 3
    • 9/27/18
    • Solved Closed
      couple of simple questions

      Posted by: steven b
      Most Recent by: Andras on 2018/09/27 at 2:12pm

      I manage a non-profit group which we need I assume maybe 2 calendars or maybe you folks can tell me. 1. We need a private members only calendar showing both private and public calendar 2. We need a ‘public calendar’ viewable to all who visit the …

    • 4
    • 9/27/18
    • Solved Closed
      Re-styling Default Event Page

      Posted by: Andrius
      Most Recent by: Jennifer on 2018/09/27 at 12:58pm

      Hi, I was wondering is it possible to re-style the default event page. By that I mean if you visit http://www.darvercastle.ie and compare it to http://www.darvercastle.ie/events – I want to style the events page to look a little more like the home page …

    • 3
    • 9/27/18
    • Solved Closed
      Import funktioniert nicht

      Posted by: communicanis | Gabriele Sauerland
      Most Recent by: Jennifer on 2018/09/27 at 12:33pm

      Ich nutze The Events Calendar Version 4.6.23 aber der Import von ics oder icalendar funktioniert nicht.

    • 3
    • 9/27/18
    • Solved Closed
      RSVP – Always marked FREE?

      Posted by: Carl
      Most Recent by: Courtney on 2018/09/27 at 12:23pm

      Hi, I’m trying to help a client setup events on their site. They would like to use tickets for the more expensive events ($15), and just an RSVP for free and less expensive ($5) events so they can get an idea of attendance and attendees can just pay at …

    • 3
    • 9/27/18
    • Solved Closed
      Is Events Calendar Pro right for me

      Posted by: Christian
      Most Recent by: Support Droid on 2018/09/27 at 9:35am

      I am about to launch a tourism website that has over 50 different towns/posts and I need to have an events calendar for each town/post, so one town has its own post or webpage and a full description about that destination and I have accommodation links, food …

    • 6
    • 9/27/18
    • Solved Closed
      Account Type

      Posted by: Kelly Borst
      Most Recent by: Support Droid on 2018/09/27 at 9:35am

      We are a church trying to decide if we need a personal or business account. How do we know which is appropriate? Currently, we use our website creator’s account, but we are redesigning our site and need to purchase our own. We only have one site, but we…

    • 3
    • 9/27/18
    • Solved Closed
      Filter Bar Purchase

      Posted by: Rita
      Most Recent by: Support Droid on 2018/09/27 at 9:35am

      Hi, I was looking arround the website and it made me confused about the product Filter Bar and Events Calendar PRO. Just need confirmation if they are two seperated products. If I purchase the Events Calendar PRO the Filter Bar is not included correct? Thanks…

    • 3
    • 9/27/18
    • Solved Closed
      Slider vs list view

      Posted by: Barbara
      Most Recent by: Support Droid on 2018/09/27 at 9:35am

      I want to use an event slider from slidervilla on the homepage and use the side bar to show calendar events for the interior pages. Is this possible? Thanks, Barbara

    • 3
    • 9/27/18
    • Solved Closed
      Mail groups per event possible?

      Posted by: ttc2003
      Most Recent by: Support Droid on 2018/09/27 at 9:35am

      Hi, Golfclub with 600 members wants to add events to there website and add mail groups to the event. All group members for this event must get a mail when event is added. And is it possible to send a reminder mail to all group members a certain amount of time…

    • 3
    • 9/27/18
    • Solved Closed
      Requirements for ticket payment

      Posted by: Joanne Fisher
      Most Recent by: Support Droid on 2018/09/27 at 9:35am

      I am looking at this for a non profit organization. we need to do the following: – workshop registrations and payments – registrations and payment for local shows I like events calendar pro with event ticket plus because it keeps the transactio…

    • 3
    • 9/27/18
    • Solved Closed
      Integration with GrowthZone Events

      Posted by: Flynn Zaiger
      Most Recent by: Support Droid on 2018/09/27 at 9:35am

      Hi, We’re interested in implementing Events Calendar Pro with a GrowthZone events calendar. https://www.growthzone.com/ Do you know if that’s possible? Any previous integrations done that we can look at?

    • 3
    • 9/27/18
    • Solved Closed
      Multiple questions

      Posted by: Alvaro
      Most Recent by: Support Droid on 2018/09/27 at 9:35am

      Hello! We’re a non-profit organization, and we’re hosting a congress for our foundation. We’re going to host several sessions/seminars within the congress among 2 days. I’ve a few questions before buying: * Is it possible to limit of w…

    • 3
    • 9/27/18
    • Solved Closed
      Multiple Check-ins and Check-outs during a period.

      Posted by: Edwin
      Most Recent by: Support Droid on 2018/09/27 at 9:35am

      Hi , Can you check in and sign out at QRcode at any time within one year? (Including multiple check-ins and check-outs in one day.) I need to use it in the gym ticket, which allows the user to use the one-year or half-year ticket in the gym. However, both the…

    • 3
    • 9/27/18
    • Solved Closed
      Sage Pay

      Posted by: Jason H-R
      Most Recent by: Support Droid on 2018/09/27 at 9:35am

      Hi, Does this system allow events to be booked through Sage Pay? Thank you.

    • 3
    • 9/27/18
    • Solved Closed
      Events in Multiple Time Zones

      Posted by: Nirmana
      Most Recent by: Sky on 2018/09/27 at 8:58am

      Hi, We’d like our calendar to display events in multiple timezones. I’ve got 2 examples: #1 The event is live at our center in Maine and live-streamed to our location in Oregon. Is it possible for events to display on the Event Organiser calendar…

    • 5
    • 9/27/18
    • Solved Closed
      Pre sales question

      Posted by: Nico Lino
      Most Recent by: Jeremy on 2018/09/27 at 8:42am

      Hi, I’m interested in buying one licence for your event calendar pro but need some answers to few questions before. – Is it possible to easily translate the calendar informations et textes ? (need it in english but also in french – german to…

    • 3
    • 9/27/18
    • Solved Closed
      Theme park ticket – all time event

      Posted by: Adi
      Most Recent by: Jeremy on 2018/09/27 at 8:02am

      i would like to ask if the Event plugin support all time event, eg i have plan to sell the waterpark ticket ( so the similir like woo booking & reservation)

    • 5
    • 9/27/18
    • Solved Closed
      Calendar pro presale question

      Posted by: sympathy guru
      Most Recent by: Brendan on 2018/09/27 at 5:42am

      Hello, Just trying to understand your services and if they suite my needs: I am doing a coaching website, and have several different packages available, examples: 1 session that last 1 hour 2 sessions that last 1 hour each, but I would also like the client to…

    • 3
    • 9/27/18
    • Solved Closed
      Link to Facebook

      Posted by: Jan Robert Johnsen
      Most Recent by: Courtney on 2018/09/27 at 5:23am

      Hi, we all have given up on the PB aggregator, but I still have your plug-in installed. Since people are getting frustrated about FB, we as a chamber of commerce, wonder if the time has come to think differently. If we establish a community calendar, where …

    • 3
    • 9/27/18