We filled in a non-profit discount request last September 13th and the message we got said that we would get an answer within a week. Since its coming up to three weeks we justed to make sure it all went through ok.
Sorry, my colleague just reminded me when mentioning I had written on a forum that although it did say that at the end, one of the checkboxes we marked before submitting said from 2 to 3 weeks wait. Will wait as long as necessary. Thank you.
I checked with my colleague and she has approved your submission on September 28. Please check your emails. If you don’t find it in your inbox, please also check in your spam / junk folder.