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Hey Marcial,
Thanks for using The Events Calendar, I’m happy to help out here.:)
Because I’m unable to replicate this issue on my testing server, this seems that it may be a theme or plugin conflict. Would you please work through the steps here to test for a conflict? This will help me be able to better assist you. 🙂
Let me know what you find out & we’ll go from there!
Best,
Shelby 🙂Hey there Luke,
Thank you for using our plugins, I’m happy to help out here! 🙂
This issue often occurs in relation to timezone settings. Would you check out your timezone settings on your iCal and on your site? You can check out our knowledgebase article about working with Timezones here. 🙂
Please let me know how that goes!
Best,
Shelby 🙂
Hi Steph,
Thanks for reaching out, I’m happy to help out here. 🙂
Can you answer a question for me: What page(s) are the widgets on, and have you tried excluding those as well?
Could you possibly send the link to your site so I can check this out firsthand, and come up with more specific recommendations? 🙂
Thanks!
Shelby 🙂
Hey Stephen,
Thanks for using The Events Calendar, I’m happy to help! In order to help, I would like to get some more information from you, if I can:
-First, if you could please test for conflicts by following this documentation? Let me know what you find. This will help me determine how deeply we need to look into the specific configuration of your site, or if this is a bug. 🙂
-Can you send me a link to your site so I can see this firsthand? I can often be more helpful in giving solutions to problems I can see and interact with.Thanks!
Shelby 🙂
Hi there Nick,
Thanks for reaching out, I’m happy to help! 🙂
A couple things I need to know in order to help:
- Clear your site’s cache to make sure you’re not seeing an old copy. Please let me know how that goes!
- Can you let me know what you’re trying to preserve by not overwriting events? This will help me out with being able to make sure that we can accomplish what you hope to with any solutions I offer. 🙂
Let me know how it goes and we’ll work on it from there!
Cheers,
Shelby 🙂
Glad to hear it Yvonne! Feel free to reach out in the future with any questions or concerns. 🙂
Best,
Shelby 🙂
Hey again Raphael,
Thanks for sharing your temporary solution. 🙂 Glad to see you have something that is workable for now!
Feel free to reach out with any future questions you have!
Cheers,
Shelby 🙂
Hey guys,
I’m still waiting on a response from the dev team, and they’re working hard on development for bug fixes and new releases. I will ping them again to make sure this didn’t fall off their radar!
Thanks,
Shelby 🙂
Hi there Jan,
I’m going to do some testing with this to see if I can possibly replicate it in my test environment and I will get back with you when I have more information. Thanks for hanging in there! 🙂
Best,
Shelby
Hey Robbie,
I checked out your previous thread and noticed that it’s marked “Pending Fix.” For the sake of consolidating information on this issue and in order to best help you, can you please respond in that thread? 🙂
Thanks for understanding!
Best,
Shelby 🙂
Hey again Alex,
Sorry to hear this issue is back! 🙁
I also want to say thanks for providing so much detail on how you’re using this. I just want to make sure I understand correctly, you’re using the shortcode inside of the events page somehow?
Can you let me know exactly how you set this up (and possibly attach a copy of the modified template file in a private reply), so I can help you out with this?
Let me know!
Cheers,
Shelby 🙂
Hi there Chris,
Thanks for letting us know you’re doing ok in the meantime! Just wanted to pop in to tell you that this is still on our radar and we appreciate your patience in this matter! 🙂
Best,
Shelby 🙂
Hi there Jorge,
Thanks for reaching out! I’m happy to help. 🙂
Would you please take a look at this very similar thread here (especially the last few posts), and let me know if it gets you started in the right direction?
If you need more guidance, I’m happy to provide it. 🙂
Cheers,
Shelby 🙂
