Home › Forums › Calendar Products › Event Aggregator › Facebook Duplicate Events After Update
- This topic has 25 replies, 4 voices, and was last updated 6 years, 3 months ago by Joanna.
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August 16, 2017 at 2:37 pm #1336383JoannaParticipant
After the plugin update, I started getting a lot of facebook import duplicate events. event event-2 event-3
I use the setting “Full Styles’Please help. Before the update this never happened.
Also, some of the imports aren’t importing at all========================
PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/duplicate-events-some-facebook-sources/August 16, 2017 at 5:28 pm #1336495JoannaParticipantThis reply is private.
August 17, 2017 at 12:45 pm #1337029ShelbyParticipantHey Joanna,
Thanks for reaching out. 🙂 Hopefully this quick fix will work for you:
Try installing this cleanup utility (plugin) below, with the following instructions:
So please go ahead and install the clean up plugin. Once that’s activated navigate to Events > Settings > General and find the Duplicate Recurring Events button. Cleanup takes a long time and its possible you’ll need to re-run it if things time out on your site, but it should work (it did for us running against your db).
Let me know how that goes!
Thanks,
Shelby 🙂
August 30, 2017 at 8:17 pm #1342819JoannaParticipantThis reply is private.
August 31, 2017 at 9:27 am #1343113ShelbyParticipantThis reply is private.
August 31, 2017 at 3:54 pm #1343407JoannaParticipantThis reply is private.
September 1, 2017 at 11:00 am #1343845ShelbyParticipantThis reply is private.
September 2, 2017 at 7:57 pm #1344211JoannaParticipantThis reply is private.
September 6, 2017 at 4:03 pm #1345716BarryMemberHi Joanna,
We deployed a fix for what we thought was the core issue behind the problem you described just recently and some further Event Aggregator related fixes went out today 🙂
Can you confirm you are using the latest version of The Events Calendar and that you are still experiencing the problem?
Thanks!
September 26, 2017 at 9:19 am #1354983JoannaParticipantThis reply is private.
October 9, 2017 at 12:59 pm #1361238BarryMemberHi Joanna,
I’m sorry first of all for the long delay in responding. Does this continue to be an issue (I see you are using the latest version of The Events Calendar which is great and additional fixes have rolled out since my last update)?
If you are, could you leave a couple of examples on your site and link me to them and also provide the corresponding Facebook URL?
Thank you!
October 25, 2017 at 7:26 pm #1368974JoannaParticipantThis reply is private.
October 26, 2017 at 4:10 pm #1369639BarryMemberThanks, Joanna.
Can you share (by private reply):
- A Facebook URL you are importing from that results in the duplicated venues
- Though you noted this earlier in the exchange, can you confirm what your global and Facebook-specific settings are (from the Events ‣ Settings ‣ Imports screen)?
Thank you!
October 26, 2017 at 9:33 pm #1369813JoannaParticipantThis reply is private.
October 30, 2017 at 4:14 pm #1371789BarryMemberHi Joanna,
Just a note that I’m running some tests locally: if you can wait a little longer I’ll be able to give a more substantive update 🙂
Thanks for your patience in the meantime!
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