Spinning Grey Wheel On Calendar Widget

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  • Author
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  • #1342868
    stephen
    Participant

    I am reporting a similar experience as others – I see a spinning wheel next to the Month selector in the mini calendar widget and I cannot select alternate months using << >>. I’ve dropped all cookies and refreshed my browser cache, I’ve disabled all other plugins and checked for conflicts I’ve also tried 2014 theme. I can provide access via secure channel as this site is not public, if required.

    #1343281
    Shelby
    Participant

    Hey Stephen,

    Thanks for using The Events Calendar, I’m happy to help! In order to help, I would like to get some more information from you, if I can:

    -First, if you could please test for conflicts by following this documentation? Let me know what you find. This will help me determine how deeply we need to look into the specific configuration of your site, or if this is a bug. 🙂
    -Can you send me a link to your site so I can see this firsthand? I can often be more helpful in giving solutions to problems I can see and interact with.

    Thanks!

    Shelby 🙂

    #1343301
    stephen
    Participant

    Hi Shelby – I’ll send access to the site a little later today. As mentioned, I already disabled all other plugins and reverted the theme to 2014. Problem persisted. -S

    #1343835
    Shelby
    Participant

    Hi Stephen,

    Can you try the conflict testing again with Twenty-Sixteen or Twenty-Seventeen please? 🙂 Officially, I believe we don’t support Twenty-Fourteen anymore.

    I look forward to digging into this more!

    Thanks!

    Shelby 🙂

    #1353832
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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