Jennifer

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Viewing 15 posts - 4,081 through 4,095 (of 4,212 total)
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  • in reply to: Need one more…. #1290618
    Jennifer
    Keymaster

    Hi Thomas,

    So sorry for the delayed response! Our forums have been a bit busier than usual.

    We appreciate your support and would be happy to help you out with this. Could you please send us an email at support (at) theeventscalendar (dot) com? From there we can work something out for you.

    Thanks!

    Jennifer

    in reply to: Events- by visitors #1290614
    Jennifer
    Keymaster

    Hi Rohit,

    Thanks for checking out our plugins!

    Community Events allows users to submit events from the front end of your site, and you can control the default status of user-submitted events (ex: Draft will allow an admin to review them before publishing to the site). Community Tickets will allow users to sell tickets on your site as well.

    Regarding changing terms, if you are referring to categories and tags, you are able to add these to events. If you mean changing the text where “event” is displayed on the site, that is also possible (we have an article on that here).

    Events will have buttons by default to allow users to export them to a calendar, but if you wanted to add social media share buttons, you could use The Events Calendar in conjunction with a third party plugin that adds these buttons to posts, similar to this one.

    While we do not currently do customizations, we do have a themer’s guide to help you if you would like to customize any of our plugins, and we also have a list of developers we recommend. Additionally, by purchasing a license for our premium plugins, you get access to our premium support forums, where we are always happy to answer questions, troubleshoot, and help point you in the right direction!

    Please let me know if you have any other questions.

    Thanks,

    Jennifer

    in reply to: About the license fees! #1290597
    Jennifer
    Keymaster

    Hi Neeraj,

    Thanks for checking out our plugins!

    The Events Calendar Pro and Filter Bar are two separate licenses, but we do have a few bundles available that I would recommend taking a look at (our Importer Bundle comes with Events Calendar Pro, Filter Bar, and Event Aggregator).

    You will also need the (free) The Events Calendar plugin installed and activated on your site to be able to use Pro and Filter Bar, which you can download anytime here.

    Please let me know if you have any more questions!

    Thanks,

    Jennifer

    in reply to: Add event date to map view pop-up. #1290592
    Jennifer
    Keymaster

    Hi Callum,

    Thanks for reaching out!

    Unfortunately, this would involve quite a bit of code customization, which we are not currently able to provide. However, we do have a themer’s guide with some great info on customizing our plugins if you’d like to give it a shot yourself! I would also recommend taking a look at this post, which discusses a similar customization and would be a good starting point for you.

    If you’d like to get help with the code, we also have a list of developers we are confident in recommending to you.

    Sorry I don’t have a better answer for you, but please let me know if there is anything else I can help you with!

    Thanks,

    Jennifer

    Jennifer
    Keymaster

    Hi David,

    Thanks for reaching out! I’d be happy to help you with this.

    I see that the URL you are using is public. If your calendar is private, then you will need to use the private URL to be able to import it.

    You can go into Google Calendar > My Calendars and hover over the calendar you want to import. Click the arrow that appears and then Calendar Settings. Here, you should see two green iCal buttons – click the one next to Private Address and try importing with that link (select Google Calendar as your Import Origin in Event Aggregator).

    Let me know if that works for you!

    in reply to: Only allow existing users to buy tickets #1290556
    Jennifer
    Keymaster

    Hi Craig,

    Thanks for checking out our plugins!

    Yes, with Event Tickets Plus, you can require users to be logged in to be able to buy tickets. A ticket purchase with our plugin will not automatically create a new user.

    As far as preventing new users from registering, that would be handled in WordPress itself (not from within any of our plugins), but you could accomplish this by going to Settings > General > Membership and unchecking “Anyone can register”. This way, if someone went to buy tickets, they would be taken to the login screen if they were not already logged in, but the “Register” option would not be available.

    Please let me know if you have any more questions!

    Thanks,

    Jennifer

     

    in reply to: Calendar displaying on website? #1290553
    Jennifer
    Keymaster

    Hi Holly,

    Thanks for reaching out! However, we are not able to provide support here in our Pre-Sales forum. As an Event Tickets Plus user with an active license, you have access to our premium support forums. Please login and post your question over there, and we will be happy to help you out!

    I would also recommend taking a look at our Knowledge Base, where we have lots of great info on using and configuring our plugins.

    Thanks,

    Jennifer

    in reply to: Can I create slideshows for affiliate offers? #1290546
    Jennifer
    Keymaster

    Hi Mozie,

    Thanks for checking out our plugins. Sorry for the delayed response; our forums have been a bit busier than usual lately!

    Yes, you can do exactly what you described with Image Widgets Plus! You can add a slideshow with each image linked to the affiliate page, or you could also add several instances of the widget, each with a static image linked to the affiliate page.

    You can add text to the widget if you’d like – a title for the widget (displayed above the widget), widget text (displayed below the widget), and then the image titles and captions, if set, will be displayed with each image.

    Please let me know if you have any more questions!

    Thanks,

    Jennifer

    in reply to: Can’t Move Ticket Types. #1290523
    Jennifer
    Keymaster

    Hi Belinda,

    Thanks for following up. By default, the tickets are sorted by the date they were published, with the newest ones on top. There’s currently no “drag and drop” functionality to reorder tickets on the event page, but you can change the “published on” date by hovering over the ticket, clicking “Edit in WooCommerce”, and then changing it there (see this post for a screenshot). So to move it down in the list, set the date back.

    Koen, this should work for you as well.

    Not the most elegant solution, I know, but I think it should work for you! If the drag and drop reordering functionality is something you would like to see implemented in a future release, please take a minute to let us know in our Feature Ideas forum.

    Thanks!

    Jennifer

    Jennifer
    Keymaster

    Hi Steven,

    Glad to hear you got this worked out!

    Thanks for the suggestion – if you have a minute, we’d appreciate it if you would cast your vote in our Feature Ideas forum. We review these suggestions periodically and, if they get enough votes, consider them for an upcoming release.

    I’ll go ahead and close out this thread, but please feel free to open a new one if you have any more questions!

    Thanks,

    Jennifer

    in reply to: events list with filter by venue in custom template #1290489
    Jennifer
    Keymaster

    Hi Sean,

    Thanks for reaching out! I’d be happy to help you with this.

    I think the issue here is that the IDs for venues are associated with events, but you will first need to query the venues to get only those located in Frankfurt, and then pass those venue IDs as an array to meta_query.

    Try replacing the code you have here with this snippet:

    https://gist.github.com/jentheo/1be5502370030a3d52061e3e751a5f4c

    Note: I assume you have defined $paged somewhere outside of the query, but if not, make sure to do that so you don’t get an error.

    Let me know how that works for you!

    in reply to: Getting amounts to show on the ticket purchase #1290428
    Jennifer
    Keymaster

    Hi Gordon,

    Thanks for reaching out! Sorry you’re running into this issue, but the good news is that it should be a simple fix!

    Try adding this to your style.css file:

    table.tribe-events-tickets .woocommerce .quantity .qty {
    min-width: 75px !important;
    }

    If that doesn’t work, please send me a link to where this is happening, and I’ll be happy to take a look for you.

    Thanks,

    Jennifer

    in reply to: Filter for Organizer Does Not show Full List #1290411
    Jennifer
    Keymaster

    Hi Linh,

    Thanks for reaching out!

    Yes, the limit is set to 200 by default. You can change this however by adding the following snippet to your functions.php file:


    /* Tribe, set new limit to 300 organizers in filterbar */
    function tribe_fb_change_organizer_limit ( $limit, $organizer_ids ) {
    return 300;
    }
    add_filter( 'tribe_events_filter_bar_organizers_limit', 'tribe_fb_change_organizer_limit', 10, 2 );

    Keep in mind that raising this limit may slow down the loading time. Let me know how that works for you!

    Thanks,

    Jennifer

    in reply to: Functionality for solution to event tickets #1290401
    Jennifer
    Keymaster

    Hi Danny,

    Thanks for checking out our plugins!

    The scenario you described is possible with Event Tickets Plus, which allows you to define custom ticket fields for collecting information for each attendee, and multiple tickets can be purchased at once. As far as registering teams, you could add a “team” field, where the team could be specified for each attendee.

    After purchasing tickets, users can view and edit their ticket info if they have an account. There is a setting that allows you to require users to be logged in to buy tickets.

    As far as custom coding, we have a themer’s guide with some great info for customizing our plugins. If you purchase one of our premium plugins like Event Tickets Plus, you will also have access to our premium support forums. While we are not currently able to offer code customizations, we are happy to help you with your code customizations as best we can in those forums by answering questions or pointing you in the right direction.

    Does that answer your questions? Please let me know if there is anything else I can help you with!

    Thanks,

    Jennifer

    Jennifer
    Keymaster

    Hi Callum,

    Thanks for reaching out! I’d be happy to help you with this.

    It looks like that space is coming from your theme, so I am not sure if there is anything under Appearance > Editor to change it. However, I haven’t seen settings similar to that in other themes, so I would be inclined to think you will need the CSS.

    Your CSS should work, but try adding it to your style.css file in your theme instead of your tribe-events.css file, since it’s not being generated by our plugin. (Note that using a child theme is highly recommended so that you don’t lose your changes with future theme updates.)

    If it’s still not working, you can try adding an “!important” before the semicolon or setting the .topspacer display to none.

    I’d recommend including the .tribe-events-map class in your CSS rule so that this is only applied to the Events page in map view…Otherwise you may find there isn’t enough space above the content on other pages.


    .tribe-events-map #bodywrapper #content_inner_wrapper.dark #content-container .topspacer {
    height:0px !important;
    }

    or

    .tribe-events-map #bodywrapper #content_inner_wrapper.dark #content-container .topspacer {
    display: none;
    }

    To add in the text, you can copy the page template (from /wp-content/plugins/the-events-calendar/src/views/default-template.php) into your child theme and add in the following:


    <?php if( ! is_single() ) {
    echo 'Hi there, search for a performance by date, location or keyword.';
    }?>

    Make sure you have “Default Events Template” selected under Events > Display > Events Template, or the text won’t show up.

    Alternatively, you can go into Events > Display > Advanced Template Settings and add HTML that you want to appear before the main content on event pages, but note that this will display on your main Events page as well as single event pages.

    I hope that helps! Please let me know if you have any more questions.

    Thanks,

    Jennifer

Viewing 15 posts - 4,081 through 4,095 (of 4,212 total)