[Jennifer]

Hello,

Thanks for sending the link! I’m sorry for the delay, our forums have been quite busy here lately!

Could you please share your system information with me? If you’re not able to do so automatically, you can copy/paste it here in a private reply. Also, have you tried testing for conflicts with your theme and other plugins? Since I’m not able to recreate the issue on my end, there could be something else in your environment that is interfering and causing this issue. If you don’t have a testing environment, I would recommend the free WP Staging plugin, which lets you create a quick copy of your live site that you can use for testing.

Thanks,

Jennifer

[Jennifer]

Hi Sarah,

Thanks for checking out Event Tickets Plus!

There is not currently any out-of-the-box functionality for membership pricing. However, since you can use WooCommerce with ET+, in which case tickets are essentially WooCommerce simple products, you can typically use WooCommerce extensions with tickets. You would really need to test it out though to make sure that you can get it working exactly the way you want. We do offer full refunds within 30 days of purchase, so feel free to take ET+ for a test run!

Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for checking out Events Calendar Pro!

Unfortunately the recurring events feature is built in to Pro, and there is not currently a way to purchase only that feature. Purchasing a license for Pro means that you get premium support and plugin updates for one year, after which the support and updates end but the plugin itself will not be affected. You can continue to use it on your site, but over time you may run into compatibility issues if you continue to update WordPress and other plugins on your site and are still running an older version of Pro.

We do offer full refunds within 30 days of purchase, so feel free to take Pro for a test run! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Stefan,

Thanks for checking out Events Calendar Pro!

There are actually several options for rules that you can set up when creating recurring events. This article has some screenshots of the form and more details on what options are abatable. With Pro, you can create additional fields that will appear on all events. However, recurring events are basically copies of an original event, so there is not currently a way to change the details (like the venue/organizer) on certain instances of the event. Events in a series will all have the same information. You can break the event from the series, in which case it will then be an individual event and you can edit any of its details independently, but it will no longer be associated with the series.

We do offer full refunds within 30 days of purchase, so feel free to take Pro for a test run! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Phil,

Thanks for checking out Event Tickets Plus! You can definitely use it to sell a fixed number of seats per event, in any combination as you described. While there isn’t any built-in functionality for member pricing, you may be able to use a third party plugin to accomplish this. I did a quick search and found this free plugin for memberships, but you would really need to test out any of the third party plugins to see if you can get them working the way you want. We do offer full refunds within 30 days of purchase, so feel free to do so!

Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Ally,

Thanks for checking out Event Tickets Plus!

Unfortunately, installment-style payments are not currently an option that is available out of the box. However, since you can use WooCommerce as your ecommerce platform, in which case tickets are essentially WooCommerce simple products, you can use some of their extensions as well, like WooCommerce Deposits. You would need to test it out to see if you can get it working exactly the way you’d like. We do offer full refunds within 30 days of purchase, so feel free to do so!

Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Daryl,

I’m glad to hear you were able to find a solution, and thanks for sharing it here – I’m sure other users will find this helpful as well. If you run into any issues or have any questions with Event Tickets Plus, please let us know!

Thanks,

Jennifer

[Jennifer]

Hi Colm,

Thanks for sharing your system info! It looks like you’re running an older version of The Events Calendar…can you try updating to the latest version (4.6.6) and see if that makes a difference? If you don’t see a prompt to update, you can do so manually by following these instructions.

It sounds like when you tried deleting and re-adding the scheduled imports, some of them started working again and some of them did not?

I would also recommend trying the following:

• Delete your EA key from your wp-admin > Events > Settings and save
• Disconnect your old license from https://theeventscalendar.com/license-keys/
• Then re-enter your license again in your wp-admin settings

Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Elvira,

Thanks for reaching out! There is not an option/setting for each view where you can include past events by default, but with Events Calendar Pro, you can use shortcodes to display past events (starting from any date that you specify) along with upcoming events.

You could also do a customization – I’d recommend taking a look at this article as well as our themer’s guide for more details!

We do offer full refunds within 30 days of purchase, so if you’d like to test out Events Calendar Pro, feel free to do so! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Elvira,

It looks like you have another thread open here, so I’ll go ahead and close this one out. See you over there!

Jennifer

[Jennifer]

Hi Elmer,

Thanks for using Community Events for your project! I would recommend taking a look at this article on theme compatibility with our plugins. While our plugins typically work well with most themes that adhere to WordPress standards, it has some suggestions on a few that are known to work very well!

Please let me know if you have any questions, and I’ll leave this thread open in case anyone in the community has any recommendations!

Thanks,

Jennifer

[Jennifer]

Hi Paul,

Community Events will let users create events from the front end of the site, without having to have admin access. You can also require them to be logged in to submit events. If you’d like them to be able to create tickets on their events, Community Tickets can help you out with that!

We do offer full refunds within 30 days of purchase, so if you’d like to test them out, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Chris,

I’m glad you got your text in there! You can change the descriptions by editing the templates in the same way that you did for the “edit event” template. The image section template can be found at wp-content/plugins/the-events-calendar-community-events/src/views/community/modules/image.php. You can find templates for the other sections in the “modules” folder.

If there’s anything else that you’re looking to change and are not able to find the template, just let me know!

Thanks,

Jennifer

[Jennifer]

Great, let me know how it goes!

[Jennifer]

Hi Brent,

Thanks for checking out our plugins!

With Event Tickets Plus, users can purchase one or more tickets at the same time, but limiting the number of tickets available per user would currently require a customization.

To allow users to specify dietary requirements, you could use the custom fields that come with Event Tickets Plus.

For bus pick-up, I think your best bet would be to create two separate tickets, one including the bus and one without it. You could then add custom fields to the bus ticket for users to specify their pick-up point, and this way you can charge separate prices for each ticket.

Currently, each event can only have one venue. So, you could either create multiple tickets on the same event for the different venues, or you could create different events for the different venues.

There are not currently any built-in options specifically for seating, but you could create custom fields to allow users to indicate the table they would like to sit at. This article has some more details on how you could set up a basic “seating chart” with Event Tickets Plus.

You can definitely control the quantity available for each ticket! This article explains how ticket capacity works. For your example, you could set a capacity of 100 tickets and then also set a limit of 54 for your bus ticket. This way each bus ticket purchase would count against the 100 limit, but no more than 54 bus tickets could be purchased.

There is not currently a built-in setting to adjust the pricing automatically, such as for early bird pricing…you would need to adjust it manually. If you use WooCommerce as your ecommerce platform, you could also try a third-party plugin to increase the price, as tickets are essentially WooCommerce simple products.

Member pricing is not a built-in feature, but this is another instance where you may be able to use a third-party plugin to accomplish what you’re looking for. I’d recommend taking a look at this one, but there are others out there as well!

With WooCommerce, coupons can be applied to tickets as well. You would set them up the same way that you would for other products. Coupons could also be used as a solution to creating “early-bird” pricing!

We do offer full refunds within 30 days of purchase, so if you’d like to test out any of our premium extensions, please feel free to do so! Please let me know if you have any other questions.

Thanks,

Jennifer

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