[Jennifer]

Hi Jess,

Thanks for checking out Community Events! There is not currently a way to charge users for submitting events, although this is a feature we are working on for a future release. I would recommend casting your vote on the feature request so that you can stay up to date on progress. This also helps us determine user interest in new features and help guide future development efforts.

Currently, Community Events does have the option to require users to be logged into your site to submit an event, so you might look into using a membership plugin in conjunction with Community Events. This will still not allow you to charge user on event submission, but you could use a plugin like this to charge for site membership in general.

If you’re interested in allowing users to sell tickets on the events they add to your site, Community  Tickets will let you collect fees on ticket sales. You can read more about how this and other Community Tickets features work here.

We do offer full refunds within 30 days of purchase if you’re not satisfied with the products, so feel free to test them out! Let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Rene,

I’m sorry to hear that you’re running into this issue as well! We’re working on this now, and as soon as there is an update, we’ll post it here. You can subscribe to this thread at the bottom of the page to be notified when the fix is out.

Thank you!

Jennifer

[Jennifer]

Hi Mary,

Can you please clarify what you mean by small snippets? It sounds like you want to add the venue information to one of the event views.

If so, you can do this with a template customization, which involves copying the template into your child theme for editing (instructions for this here). If you need help finding the right template, just let me know which view you’d like to edit, and I’ll be happy to point you towards the template!

The following functions should also be helpful:

tribe_get_venue

tribe_get_address

tribe_get_full_address

[Jennifer]

Hi Edwin,

I am not aware of any third-party plugins that would add this functionality to Event Tickets or Event Tickets Plus, but you do have the ability to export attendees. From there, you can import the list into a third-party platform to create the badges.

Let me know if you have any other questions!

[Jennifer]

Hi Mark,

I’m sorry Events Calendar Pro and Event Tickets Plus aren’t working out for you. Since we’re processing your refund, I’ll go ahead and close out this thread. I hope you are able to find something that works better for your project!

[Jennifer]

Great! If there’s anything else I can help with, please let me know.

[Jennifer]

Hi Niall,

You can use categories to separate events in both The Events Calendar and Events Calendar Pro. Each category has its own page (under Events > Event Categories, hover over the category name and click “View”), and you can also display events by category using the shortcodes that come with Pro.

If you need help using any of these features, could you please let us know over in our Events Calendar Pro forum? We cannot not provide technical support here in the Pre-Sales forum, but we’ll be happy to help you out over there!

Thanks,

Jennifer

[Jennifer]

Hi Michael,

Thanks for following up, I hope you enjoyed the holidays!

Since you are not using the multisite license, you will need to activate Pro on each of the three subsites you want to use it on. To “network activate” the plugin, you would need the multisite license instead of the business license, but if you are only using Pro on 3 subsites, then the business license will work.

Once the plugin is activated, you will see the “Schedule multiple events” button appear on the event edit screen, allowing you to create recurring events. Let me know if this helps!

Thanks,

Jennifer

[Jennifer]

Hi Philip,

Thanks for running through those steps! I don’t see any reports so far of issues between this theme and the date picker. It sounds like you might have tried to include some errors that you are getting on that page? If so, they unfortunately didn’t come through…can you try copying and pasting them directly into the message box or attaching any screenshots directly on the site? Attachments unfortunately do not come through when replying via email.

Thanks,

Jennifer

[Jennifer]

Hi Julie,

You are correct that if you need individual tickets and stock management for each date, they will need to be single events. I don’t have a timeline as to when support for recurring tickets will be added, but I would definitely recommend casting your vote on the request so that you can stay in the loop!

Since this has been marked “Resolved”, I’ll go ahead and close it out. If you have any questions on getting up and running with Events Calendar Pro or Event Tickets Plus, please feel free to reach out to us in our premium support forums. To get you started, here are a few articles that might be helpful:

New User Primer: The Events Calendar and Events Calendar Pro

New User Primer: Event Tickets and Event Tickets Plus

Settings Overview: Event Tickets and Event Tickets Plus

Managing Your Orders and Attendees

Moving Tickets

[Jennifer]

Perfect, I’m glad to hear it’s working now! I’ll go ahead and close out this thread, but please feel free to open a new one if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hello,

Since we are working on this issue in this thread, I’ll go ahead and close this one out. See you over there!

[Jennifer]

Hello,

Following up from this post, since the code is working in my local environment, my first thought is that something was copied differently if you copied and pasted it into your environment and are getting an error. This can happen when copying from sources that are not plain text, and the apostrophe being switched is the most common problem I run into when copying/pasting code in the forums, so I wanted to mention it as something to check.

If you can send me a copy of your functions.php file (preferably as a gist), I’ll be happy to take a look and see if I can find the source of the error. Please note that we are limited in the amount of support that we can provide for customizations, but I would really like to help you get this working!

To keep things organized, you can reply directly in this thread – no need to create a new one : )

Thanks,

Jennifer

[Jennifer]

Hi William,

Thanks for checking out our plugins!

With Event Tickets Plus, you can create tickets (which are WooCommerce simple products) on events (using The Events Calendar) or other post types. If you wanted to sell tickets from the WooCommerce product page instead of the default ticket form, this article has some info on how to set that up.

If you’re planning to add tickets to recurring events, please note that you can currently only add tickets to the series, not individual tickets to each date in the series. So even though the tickets will appear on each date in the series, the date on the ticket will be the first date in the series, no matter which date the user adds the ticket from. We’re working on building out support for recurring tickets for a future release, but I don’t have a timeline at the moment as to when this might be released.

I hope that helps clarify things, but please let me know if you have any additional questions! We do offer full refunds within 30 days of purchase, so if you’d like to test this out to make sure it will work the way you need it to, feel free to do so!

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for checking out Event Tickets Plus!

When a user buys a ticket, an order confirmation email is sent, in addition to an email with the actual tickets. There is not currently any built-in functionality within ET+ to send out further emails. You can however export your attendee list and then use that with a third-party plugin/email platform to send out additional emails.

We do offer full refunds within 30 days of purchase, so if you’d like to test this out, feel free to do so! Please let me know if you have any other questions.

Thanks,

Jennifer

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