Cannot download update file

[Robert]

Downloading update from https://pue.tri.be/api/plugins/v2/download?plugin=events-calendar-pro&version=4.4.20.1&installed_version=4.4.19&domain=www.vacca.life&multisite=0&network_activated=0&active_sites=1&wp_version=4.9.1&key=c4a98040b3b503d334dc63758267aadfa65bf0f5&dk=c4a98040b3b503d334dc63758267aadfa65bf0f5&o=m…

An error occurred while updating The Events Calendar PRO: Download failed. cURL error 61: Unrecognized content encoding type. libcurl understands deflate, gzip content encodings.

Disabling Maintenance mode…

[Jennifer]

Hi Robert,

I’m sorry the automatic update isn’t working for you. We have had a few other users reporting this same issue and are looking into what’s causing this.

In the meantime, can you try updating the plugin manually by following these instructions? Let me know if this works!

Thanks,

Jennifer

[Robert]

Uploading Manually worked. Thanks.

[Jennifer]

Great! If there’s anything else I can help with, please let me know.

[Jason]

Same issue here with automatic updates. I’m on the most recent WP version.

[Jennifer]

Hi Jason,

I’m sorry you’re running into this issue as well. Are you able to update manually? If not, can you please open up a new thread and share your system information with us?

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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