[Jennifer]

Hi Ben,

I definitely understand where you’re coming from, but it is actually a bit more involved than that. There are several factors involved in adding new features. It needs to be scoped, assigned, coded, tested, and scheduled for release. With several other things being worked on simultaneously – bug fixes, other new features, performance improvements, etc. – it can take some time to get additions like this rolled out.

I would still recommend casting your vote for the feature request, as this will help you stay up to date on progress. I’m sorry that I can’t give you a better estimate as to when this will be released, but please stay tuned!

[Jennifer]

Hi Jeff,

I’m so sorry that you’re running into these issue with Event Aggregator!

First, we do currently have a known issue with Facebook importing images. I’ve linked this thread to our internal ticket, so as soon as we have an update on this, we’ll let you know here.

For the other two issues, could you please send me a link to a Facebook import that’s not importing events and a link to one that is showing the organizer incorrectly? Also, are these issues happening with scheduled imports, manual imports, or both?

Thanks,

Jennifer

[Jennifer]

Hi Rion,

Since we’re working on this issue in this thread, I’ll go ahead and close this one out. See you over there!

[Jennifer]

Hi Marie,

Recurring events are actually a feature of Events Calendar Pro. Once you’ve installed and activated it on your site, the “Schedule multiple events” button will appear.

I don’t see that you have purchased Pro from this account, but if you have purchased it on another account and already do have it activated, can you please share your system info with me so that I can see if there is anything there that might be causing this?

If you have not purchased Pro already, we do offer full refunds within 30 days of purchase, so feel free to take it for a test run to see if it will work for you!

[Jennifer]

Hello,

Thanks for reaching out!

Community Events actually creates a form for users to submit and manage their events from the front end of the site. You can add a link to the event submission page to your menu or elsewhere on your site.

If you’d like to test it out, we do offer full refunds within 30 days of purchase, so feel free to do so! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Robert,

I’m sorry the automatic update isn’t working for you. We have had a few other users reporting this same issue and are looking into what’s causing this.

In the meantime, can you try updating the plugin manually by following these instructions? Let me know if this works!

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out!

You can rearrange the elements in list view by customizing the template. To do that, you’ll want to follow the instructions in the themer’s guide to copy the template into your child theme, where you can then edit it. This will override the default template from the plugin.

You can find the template at wp-content/plugins/the-events-calendar/src/views/list/single-event/php.

We are a bit limited in the amount of support that we can provide for customizations like this, but if you get stuck, please let me know. I’ll be happy to point you in the right direction!

Happy New Year!

Jennifer

[Jennifer]

Hello,

Thanks for reaching out! I took a look at your home page, but the events in the sidebar are showing up correctly on my end – by default, upcoming events will display with the next event first and the date farthest into the future last.

They are displayed by the start date, not the date that they were created. If you want to change the order, you could do this with a customization. Our themer’s guide is the place to start if you’d like to give it a shot! If you have any questions or if I’ve misunderstood what you’re looking for, please let me know.

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out – I’m sorry you haven’t been able to get the sidebar working…

I took a look at the link you sent, and I am seeing some ads in the right sidebar in addition to the share links, follow links, and some other content. Were you able to get this working?

If the sidebar is not working on the contact page as well (meaning that this is not limited to events pages), then there is likely an issue with your theme or another plugin. In this case, I would recommend testing for conflicts to see if you can find anything.

Let me know if you need any further assistance with this!

Thanks, and Happy New Year!

Jennifer

[Jennifer]

Hi Eric!

Disabling the search bar actually only removes the “Search” field from the bar, but the “Events from” and “Near” fields are not affected. If you want to remove the “Events from” field, you can add the following to the functions.php file of your child theme:

add_filter( 'tribe-events-bar-filters', 'remove_search_from_bar', 1000, 1 );
function remove_search_from_bar( $filters ) {
if ( isset( $filters['tribe-bar-date'] ) ) {
unset( $filters['tribe-bar-date'] );
}
return $filters;
}

This article has some more info on how to customize the bar.

To answer your second question, there is not an out of the box way to prevent users from entering a past date to see previous events, but you could change this with a customization. Our themer’s guide is the place to start if you’d like to give this a shot!

Let me know if that helps and if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hello Carolyn,

I’m sorry that you’re running into this issue with Event Aggregator! Could you please send me a link to the Facebook event so that I can do some testing on my end?

If you could share your system info with me, that would be helpful as well.

Thanks,

Jennifer

[Jennifer]

Hi Shah,

I’m sorry the “Near” search wasn’t working for you…I took a look at your site, but the search appears to be working correctly now. When I entered “Dubai” in the “Near” field, I did get upcoming events in Dubai (see screenshot).

Were you able to get this resolved? If not, can you please send me a link to an event in Dubai that’s not showing up?

Thanks,

Jennifer

[Jennifer]

This reply is private.

[Jennifer]

Hi Sean,

You do not need to be a page admin to pull events, but the page or group does need to be public for Event Aggregator to be able to access the events. For events on an individual user’s page, the events themselves need to be public.

[Jennifer]

Hi Chris,

I hope you enjoyed the holidays!

I have tried to recreate this in my testing environment by adding an unlimited RSVP ticket as you mentioned, but so far I am not able to get the “-1” showing up. I checked our current bug reports as well but did not see anything related to this issue.

I would recommend checking for Javascript errors on the page, which you can do by right clicking on the page, clicking “Inspect”, and then going to the console. Then, try recreating the issue. If you see any errors, please copy/paste them here.

If you can create a test event with an RSVP where this is happening and send me the link, I can test it out further on my end. I would recommend the free WP Staging plugin, which will let you create a quick copy of your live site that you can use for testing, if you do not currently have a testing site and don’t want to do this on your live site. If you do create this on a testing site, please make sure that you have a default theme enabled and all other plugins besides Event Tickets and The Events Calendar deactivated.

Thanks,

Jennifer

[Author]

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