Geoff B.

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Viewing 15 posts - 106 through 120 (of 9,860 total)
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  • in reply to: Upcoming Events Widget #1563808
    Geoff B.
    Member

    Good afternoon William,

    You are absolutely right.

    You can get rid of that with some more CSS 🙂

    @media only screen and (min-width: 981px) {
    .single-tribe_events #main-content .container:before {content: none !important;}
    }

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Translate Custom Field Labels & Headings #1563802
    Geoff B.
    Member

    Good afternoon Gregor,

    Thank you for writing back.

    Since you are using WPML, I highly recommend reading and using the following guides: https://theeventscalendar.com/?s=wpml&submit=Search&post_type%5B%5D=tribe-knowledgebase

    In your case, you will be interested in the procedure described here: https://theeventscalendar.com/knowledgebase/setting-up-filter-bar-with-wpml/

    More specifically, translation of custom fields and filter bar labels can be achieved via Translate texts in admin screens »

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Translate the word Event #1562928
    Geoff B.
    Member

    Good afternoon,

    Thank you for following up and for trying many things out.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    That said, there are a couple of things that are good to know when trying to personalize strings:

    1. There can po files located both in the plugins’ /lang/ folder (like the ones you removed) AND under the /wp-content/languages/plugins/ folder (usually overrides).  I suspect “Evento” might be coming from there.
    2. “Evento” can come from a variety of places: the Community Events language file, the Pro language files, the Events Calendar language file. Of course, you already now that. But what you might not know is that sometimes it shows up as a variable (%s), sometimes it is part of a full string (e.g.: Submit an Event).

    With that in mind I did a quick find and replace in the Spanish custom language files (replacing “Evento” with “Carrera” in a couple of places) and it works.

    Feel free to drop those files in /wp-content/languages/plugins/  spanish

    Best regards,

    Geoff B.

     

    in reply to: Translate Custom Field Labels & Headings #1562840
    Geoff B.
    Member

    Good afternoon Gregor,

    Thank you for following up.

    Alas, we do not offer support for WP Multilang at this point.
    That said, we are glad and pleasantly surprised to learn that most of the compatibility works though.

    Your best bet would be to reach out to the good folks behind that plugin and see what advice they can offer.
    As an alternative, you might consider switching over to WPML 🙂

    I wish I had a better answer for you, but for now, it’s the best one I have, unfortunately.

    Best regards,

    Geoff B.

    Geoff B.
    Member

    Good afternoon Steven,

    Thank you for writing back.

    Is there a way to transfer all events from one site
    to another?

    The following 2 ways are the only one available at the moment.

    1. Grabbing a copy of an Event Aggregator license: https://theeventscalendar.com/product/event-aggregator/. This will let you import or sync your events.
    2. Using WordPress’ export tool: https://theeventscalendar.com/knowledgebase/using-wordpress-export-tools-to-migrate-events-content/

    So I got the events page to be full screen, but now the menu is covering up part of the page, see https://visitshenco.wpengine.com/events/

    Based on what I can see, the menu will cover up parts of the page based on the size of the window.
    In other words, on large screens, the display is great.

    What is going on is that your navigation menu goes to 2 lines at around 1030px. Since you are using a fixed header AND your logo is wide, the net result is that this goes over the page.

    Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

    @media only screen and (max-width: 1030px) and (min-width: 981px) {

    .tribe-events-style-full #top-menu li {
    padding-right: 10px;
    }
    .tribe-events-style-full #logo {
    max-height: 36%;
    }
    }

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Upcoming Events Widget #1562722
    Geoff B.
    Member

    This reply is private.

    in reply to: Hide the price generated by the Events Calendar #1561337
    Geoff B.
    Member

    This reply is private.

    in reply to: Upcoming Events Widget #1561328
    Geoff B.
    Member

    Good evening William and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the upcoming events widget not displaying as expected.
    I would love to help you with this topic.

    Based on your screenshots, it looks like this is a simple matter of CSS.

    Ideally, I would need to be able to see the site through my browser to provide you with a fix.
    Is there any way to go around the maintenance page (you can use a private reply for that matter).

    Something else worth trying out is to head over to Events -> Settings -> Display and try a different setting for Default stylesheet used for events templates. Perhaps that can help.

    Hang in there!

    Geoff B.

     

    in reply to: Need help setting column width in "Events" screen #1561327
    Geoff B.
    Member

    Good evening Dana and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the wp-admin display for Events being uneven.

    That said, we are super impressed that you singlehandedly found the solution.
    Kudos your way! 🙂

    This issue usually happens when third-party plugins add extra columns to the backend (the most common one being SEO plugins). As a result, the different columns “fight” for space.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Spanish Translation #1561324
    Geoff B.
    Member

    Good evening Carol and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your questions.

    I highly recommend reading the 3 following articles on translation:

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Divi and Shortcodes (especially single event view) #1561321
    Geoff B.
    Member

    This reply is private.

    in reply to: Event ticket plus + calendar #1561316
    Geoff B.
    Member

    Good evening Kateina,

    Thank you for writing back.

    My question now is, how do I sell tickets through the Event Calendar? It seems like this way is a lot more complicated.

    I can totally help with that.

    The good news is that the process is exactly the same as the one you used for adding tickets to a page. All we need to do is make sure you to tickets appear properly in events.

    Since I am unsure of what your setup is, I am going to give you a quick troubleshooting guide:

    1. Head over to Events -> Settings -> Tickets. Make sure that “Events” are checked under Post types that can have tickets. If not, please add it and hit “Save Changes”.
    2. Head over to any Add/Edit event screen and look for the ticket Metabox (it should look exactly like the one you found in a page). If it does not show up, hit the “Screen options” menu located at that top right of your screen. Make sure “tickets” is checked.
    3. Once you create a ticket, make sure that the Start sale date is set to today

    Normally, with all of those steps, the tickets should show up and it should be a walk in the park to add tickets to events.

    Let me know how that goes.

    Best regards,
    Geoff B.

     

     

    in reply to: Style the date items seperately #1561313
    Geoff B.
    Member

    Good evening Dennis,

    Thank you for writing back.

    You are absolutely right. My bad.
    This specific function lives in /the-events-calendar/src/functions/template-tags/general.php

    This means that you have 2 options:

    1. Modify that function to your liking via your theme’s functions.php
    2. Simply replace that call by a modified version of the code found in general.php

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Tickets plugin price #1561299
    Geoff B.
    Member

    Good evening Justin,

    Thank you for following up.

    I would gladly love to help you decide which solution is best for you.
    Unfortunately, we are not equipped to handle pre-sales questions over the phone currently.

    That said, we are seriously considering adding a chat channel for that very purpose.

    In the meantime, if you are concerned about privacy, just fire up an email to geoffroy(at)tri.be detailing what you have in mind and I will reply with my recommendation here.

    Have a great day!

    Geoff B.

    in reply to: Reservation tool? #1561293
    Geoff B.
    Member

     

    Good evening Anders,

    Thank you for following-up.

    Are there capabilities built in to these plugins so that we could let for instance “Author” -users publish and handle their own events and bookings independent of each other?

    To achieve that goal, you will need to throw 2 other add-ons into the mix:

    1. https://theeventscalendar.com/product/wordpress-community-events/
    2. https://theeventscalendar.com/product/community-tickets/

    We even offer a bundle to make this a better value.

    https://theeventscalendar.com/bundle-community-manager

    Am I right that we do not have to use the “add to chart” > “proceed to checkout” functionality but could instead simply have form with name+contact info for the attendee?

    Yes, absolutely.

    I just realized we do not have a built-in demo of this, so I just threw one together quickly for you: http://playformobile.monsiteoublog.com/event/rsvp-tickets-with-additional-attendee-information/

    Let me know if that helps.

    Have a great day!

    Geoff B.

Viewing 15 posts - 106 through 120 (of 9,860 total)