[Geoff B.]

Hey Henry,

Awesome. I’m glad this was helpful to you.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Bonjour Grégoire,

Tout d’abord, toutes mes excuses, il semble que la réponse que j’ai envoyée vendredi a tout simplement disparu!

Je suis tout à fait d’accord. Le widget serait bien plus simple à utiliser.
D’ici à ce que ça soit corrigé, je voulais simplement offrir une alternative qui fonctionne.

Pour ce qui est de l’autre question, la politique de Modern Tribe est assez simple.
Je ne peux participer à des projets qui impliquent une quelconque personnalisation de nos plugins.

Le tout est afin d’éviter toute confusion entre mon travail personnel et celui de la compagnie.

Toutefois, pour un projet web plus générique, tant que la conversation se déroule hors de nos forums, il n’y a aucun souci.

Bonne semaine,
Geoff B.

[Geoff B.]

Hey Christine,

I am super stoked that it works for you!

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Hey Stephanie,

That’s awesome news. Kudos!

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Hey Chris,

I am stoked that this worked out for you.

You are right, that would be a cool setting to have.
As you might guess, it is sometimes a balancing act between clarity of the UI and the number of settings available.

For that reason, we have made sure our plugins are customizable for the most part. That way, everybody is happy.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

 

[Geoff B.]

This reply is private.

[Geoff B.]

Hey Preben,

I am super stoked to hear that you found a workaround! Kudos for that.

I will delete the info sent as requested. But since I did not get a chance to log in, I am not quite sure what the actual issue is.

As you can imagine, this makes it difficult to find a solution 🙂

Best regards,

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Hi Mike,

Actually I am talking about Ninja Forms, not Jupiter.
Sorry for not being clearer 🙂

Best regards,

Geoff B.

[Geoff B.]

Good evening Pearl,

I am stoked that you found the expendable section! Kudos.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Émilie and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the PHP fatal error creeping up on your site as part of your last maintenance update.

First, let us apologize for any inconvenience that this might have caused on your site.

During the last release, there were a few glitches that crept in the plugins packaging.
The culprit in your case is the Events Calendar Pro 4.3.1.

Using version 4.3.1.1 will fix everything.

Let me know how that goes or if you need help upgrading to 4.3.1.1 .

Best regards,
Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Matthew and welcome to the Events Calendar forum!

Thank you for reaching out to us.

We are sorry to hear about the events views not being selectable.
I would love to help you with this topic.

By the sound of it, it looks like there is some type of conflict at play.
This is usually because of:

1. A conflict with another plugin
2. A conflict with your WordPress theme
3. A template customization for the Events Calendar that requires updating

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1. Make a backup of your database
2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

 

Good evening Neil and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the odd behaviour on ticket pages while WP Rocket is active.
I would love to help you with this topic.

Could you please tell me which version of WP Rocket you are using specifically ?

Furthermore, would it be possible to get screenshots of your specific settings for WP Rocket (in a private reply).

Hang in there as we investigate this together.

Best regards,

Geoff B.

 

[Geoff B.]

Good evening Dave and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

You can have the system send tickets from any chosen email address by simply installing, configuring and testing the following plugin: https://wordpress.org/plugins/easy-wp-smtp/

Let me know how that goes.

Best regards,
Geoff B.

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