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Translation not showing anymore.

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    The events calendar 4.3.0.1, The translation not showing any more. The translation files are in place in the map (the-events-calendar/lang) And LOCO translate is showing the right terms.

    I tried to delete files and make som new translations, but it still not showing.

    It startet with an update to 4.3.0.1

    Please help.

    Preben Jensen

    Posts: 10005 Topics: 1
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    Good evening Preben and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the translations disappearing on your website.
    I would love to help you with this topic.

    There was a glitch with some language files during the 4.3.0.1 release.
    I would recommend upgrading to the latest version of our plugins (4.3.1 and 4.3.1.1, depending on the plugins you are using).

    Let me know how that goes.

    Best regards,
    Geoff B.

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    I have updatede the plugin to 4.3.1.1.. But the problem is not solved.

    Posts: 10005 Topics: 1
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    Good evening Preben,

    I am sorry to hear this is not working even after the update.

    Would you mind:

    1. Telling me which language you are using
    2. Providing me with a URL where I can see the missing translations
    3. Tell me if there are any calendar related translations found in your /wp-content/languages/plugins/ folder ?

    Hang in there as we figure this out

    Best regards,

    Geoff B.

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    Thanks,

    Here are the informations
    I am using Danish
    You can se it here http://mcikast.dk/ in the right side under “kommende ture”
    Yes there is, da_DK.mo and da_DK.po is in the /wp-content/languages/plugins/ folder
    But the the-events-calendar-da_DK.po and the the-events-calendar-da_DK.mo file is in this place.
    : /mcikast.dk/wp-content/plugins/the-events-calendar/lang/the-events-calendar-da_DK.po and same place for the mo file.

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    I am sorry, but I need some help, hope You can find the time to help with the problem above.

    Preben

    Posts: 10005 Topics: 1
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    Correct Answer

    Good evening Preben.

    Thank you for writing back and providing additional details.

    I believe the issue is that you might not be using the latest version of our language files OR that you might have some template customization in your theme.

    With a default WordPress theme such as twenty-fifteen, here is what that widget looks like in Danish

    dansk

    I am not sure which version of  the Events Calendar you are using. But I would advise:

    • Making sure you are using the Events Calendar 4.3.1.1
    • Temporarily reverting back to a default WordPress theme OR simply send me a copy of your WordPress theme in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?

    Best regards,

    Geoff B.

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    Hi. here is my canvas theme.

    Hope it will help.

    It is located here: https://www.dropbox.com/s/9s2fej3gbvpwlup/canvas.zip?dl=0

    Preben

    Posts: 10005 Topics: 1
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    Good evening Preben,

    Thank you for the theme file.
    I have tested Canvas on my installation and the string translates correctly to “Der er på dette tidspunkt ingen kommende begivenheder.”

    Can you tell me which version of our plugin you are using ?

    Best regards,

    Geoff B.

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    Hi. Thanks for trying.
    As described above, I just updated to version 4.3.1.1, the problem startet when I updated. 4.3.0.1.

    Preben

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    Maybe you could send your danish translation files, if an error has occurred in mine.

    Or a link where I can get them.

    Preben

    Posts: 10005 Topics: 1
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    Good evening Preben,

    Thank you for writing back.

    You can typically get (and contribute to) the latest files here: http://translations.theeventscalendar.com/projects

    In the meantime, here’s a link to the most recent files that come with 4.3.1.1: danish

    Let me know how that goes.

    Best regards,
    Geoff B.

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    Thanks for the answer.

    I have now copied the files to “/ lang” folder.

    Unfortunately, it has not helped anything.

    Are there other options?

    Preben

    Posts: 10005 Topics: 1
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    Good evening Preben,

    I am sorry to hear that this did not work for you.
    Exceptionally, I would like to offer to login to take a look, not to touch (with your permission).

    To achieve that, I would need login credentials (which is not a good idea in a public forum).
    For that purpose, could you contact us via email here https://theeventscalendar.com/contact/ and reference this ticket and my name ?

    Best regards,

    Geoff B.

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    Hi Geoff.

    I am grateful for your help.

    I have updated every thing om my website. And deleted a plugin called disable user.

    So now I just think that the problem only is present when using code styling plugin in a text widget.
    The translations seem to work when I use the program differently.

    I can live with this, since we almost always have upcoming trips planned.

    Please delete my contact forms with the login info.

    If you find a solution, I would like to hear it.

    Yours sincerely

    Preben

    Posts: 10005 Topics: 1
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    Hey Preben,

    I am super stoked to hear that you found a workaround! Kudos for that.

    I will delete the info sent as requested. But since I did not get a chance to log in, I am not quite sure what the actual issue is.

    As you can imagine, this makes it difficult to find a solution 🙂

    Best regards,

    Geoff B.

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team